What users are saying about

AgoraPulse

Top Rated
265 Ratings

Viralheat

19 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Viralheat

19 Ratings
Score 5.1 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Viralheat

It is best suited for a company with at least some form of social media output. It's best to build up an online presence before purchasing this software.
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Viralheat
Boolean keyword searches
AgoraPulse
7.8
Viralheat
Filtering out noise/spam
AgoraPulse
7.1
Viralheat
Sentiment analysis
AgoraPulse
9.1
Viralheat
Broad channel coverage
AgoraPulse
8.5
Viralheat

Publishing

AgoraPulse
8.1
Viralheat
Content planning and scheduling
AgoraPulse
8.8
Viralheat
Audience targeting
AgoraPulse
6.7
Viralheat
Content optimization
AgoraPulse
9.1
Viralheat
Workflow management
AgoraPulse
7.9
Viralheat

Engagement

AgoraPulse
7.5
Viralheat
Automated routing and prioritization
AgoraPulse
6.4
Viralheat
Customer interaction histories
AgoraPulse
8.4
Viralheat
Bulk actions
AgoraPulse
7.9
Viralheat

Marketing

AgoraPulse
7.6
Viralheat
Lead generation
AgoraPulse
6.5
Viralheat
Content marketing
AgoraPulse
9.1
Viralheat
Paid media management
AgoraPulse
8.2
Viralheat
Campaigns and promotions
AgoraPulse
6.7
Viralheat

Channel coverage/integration

AgoraPulse
8.6
Viralheat
Twitter
AgoraPulse
9.2
Viralheat
Facebook
AgoraPulse
8.9
Viralheat
Instagram
AgoraPulse
7.8
Viralheat

Reporting/analytics

AgoraPulse
7.3
Viralheat
Campaign success analytics
AgoraPulse
7.6
Viralheat
Real-time tracking
AgoraPulse
7.4
Viralheat
Competitor analysis
AgoraPulse
6.9
Viralheat

Account management

AgoraPulse
7.4
Viralheat
Role-based user permissions & privileges
AgoraPulse
8.3
Viralheat
Mobile access
AgoraPulse
6.6
Viralheat

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Tracking impressions and repostings
  • Tracking trends
  • Very simple interface and user experience
No photo available

Cons

  • I wish AgoraPulse collected IG story analytics.
  • It would be nice to get analytics for competitor sponsored posts.
  • Implement an Instagram Story scheduler.
Jenna Boodram profile photo
  • More improvements in user experience
  • More tracking tools for analytics
  • More ways to create reports
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We love their month-to-month pricing. We also love how competitive the market is for this type of service. We're hoping for a long relationship with AgoraPulse, but we will be continually monitoring other services for improvements. We like SproutSocial a lot. They could choose to offer more at a lower price as well and we could switch back, for example.
Chuck Ellis profile photo
Viralheat8.3
Based on 13 answers
The cost is offset by the time savings and the gains in ROI from optimizations. I no longer would want to run a social media campaign with out a tool like Viralheat.
Jessica Snavely profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Viralheat9.1
Based on 1 answer
I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.
No photo available

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Viralheat8.8
Based on 2 answers
The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.
Jason Owen profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Viralheat8.2
Based on 1 answer
We were up and running within an hour.
Jason Owen profile photo

Alternatives Considered

AgoraPulse is much more reasonable pricewise. Falcon.io has more features, but costs 6 times more than AgoraPulse. If you're starting to use Facebook for your business and want more than Facebook can offer, AgoraPulse is the first step (and for most the final step) you need to take. We are currently facing the limits of AgoraPulse though (having >20 Facebook pages and > 50000 page followers) and want to know more of our customers.
Jeroen Coolsaet profile photo
Viralheat is a great tool, they are continuing to improve and integrate with new tools, which is something I did not see with previous softwares.
Jessica Snavely profile photo

Return on Investment

  • In the time we have used AgoraPulse, our organic growth has increased from sub-0.5% to approx 1% per week however it is however too early to tell what sort of ROI this will truly have. I have calculated that the man-hours saved will make our AgoraPulse subscription cost-neutral before considering any impacts the tool has on our Social presence.
Scott Penn profile photo
  • The best thing about Viralheat is that it increases employee efficiency by 100%.
Samantha Wong profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Viralheat

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Viralheat Editions & Modules
Viralheat
Additional Pricing Details

Viralheat More Information