What users are saying about

AgoraPulse

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Top Rated
280 Ratings
74 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
74 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Zoho Social

Zoho Social is well suited because of robust features and functionality and a very fair price point for start-ups or small businesses looking for an effective way to proactively manage their social media presence. It is less well suited for a larger business that desires a greater level of automation from their social media platform
Justin Angelson, Digital and AI Solution Expert profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Zoho Social
7.8
Boolean keyword searches
AgoraPulse
7.8
Zoho Social
Filtering out noise/spam
AgoraPulse
7.2
Zoho Social
Sentiment analysis
AgoraPulse
9.1
Zoho Social
7.1
Broad channel coverage
AgoraPulse
8.5
Zoho Social
8.5

Publishing

AgoraPulse
8.1
Zoho Social
7.0
Content planning and scheduling
AgoraPulse
8.8
Zoho Social
7.8
Audience targeting
AgoraPulse
6.7
Zoho Social
6.6
Content optimization
AgoraPulse
9.1
Zoho Social
6.7
Workflow management
AgoraPulse
7.9
Zoho Social

Engagement

AgoraPulse
7.6
Zoho Social
7.4
Automated routing and prioritization
AgoraPulse
6.4
Zoho Social
7.2
Customer interaction histories
AgoraPulse
8.4
Zoho Social
7.5
Bulk actions
AgoraPulse
7.9
Zoho Social

Marketing

AgoraPulse
7.6
Zoho Social
7.7
Lead generation
AgoraPulse
6.6
Zoho Social
7.5
Content marketing
AgoraPulse
9.1
Zoho Social
7.8
Paid media management
AgoraPulse
8.2
Zoho Social
Campaigns and promotions
AgoraPulse
6.7
Zoho Social

Channel coverage/integration

AgoraPulse
8.6
Zoho Social
8.5
Twitter
AgoraPulse
9.1
Zoho Social
8.8
Facebook
AgoraPulse
8.9
Zoho Social
8.8
Instagram
AgoraPulse
7.8
Zoho Social
8.5
LinkedIn
AgoraPulse
Zoho Social
8.1
Google+
AgoraPulse
Zoho Social
8.0

Reporting/analytics

AgoraPulse
7.3
Zoho Social
6.8
Campaign success analytics
AgoraPulse
7.7
Zoho Social
6.7
Real-time tracking
AgoraPulse
7.3
Zoho Social
Competitor analysis
AgoraPulse
6.9
Zoho Social
6.8

Account management

AgoraPulse
7.4
Zoho Social
7.3
Role-based user permissions & privileges
AgoraPulse
8.3
Zoho Social
7.0
Mobile access
AgoraPulse
6.6
Zoho Social
7.6

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Reporting - a list showing your posts and current activity is brilliant. All others seem to only show you how the post has performed since you used the software while Zoho can do this retrospectively.
  • Instagram integration as standard. Not a paid add-on. Brilliant.
Danny O'Neill profile photo

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • More attractive interface.
  • Separate login for the social area as that's the only thing we use.
  • Show images in the same way that Twitter does when scheduling for Twitter.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
For one, its pretty much an all-in-one solution. We're also currently subscribing to Buffer, but since AgoraPulse has Facebook scheduling modules, we might make a total switch once tested enough. The Game apps are also comprehensive, we only want to have Instant Wins and Sweepstakes, and not a lot of options has both. The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
Zoho Social9.1
Based on 1 answer
We are really loving this tool for our business
Ira Moreland profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I preferred using AgoraPulse to Hootsuite because of the user interface and organization of information. I found it easier to toggle between platforms and find the data I wanted on AgoraPulse. I also found the analytics reports to be easier to scroll through and analyze. Functionality seems to be comparable between them
Alexandria Schultz profile photo
Zoho social is a much cheaper alternative, yet still provides the main functionality required.
Matthew Sidnell profile photo

Return on Investment

  • Has reduced the effort to manage social channels a lot
  • The training required to onboard a new service manager has been cut by a third
  • Is very affordable for the feature-set it offers. Costs $50 lesser than the previous tool we were using, which had about 60% of features as offerings
Aniket Thakkar profile photo
  • Faster reporting by 20%
  • Mobile app decreases response times by at least 25%
  • Savings on small business clients software are from 10-12%
Željko Janković profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Zoho Social

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho Social Editions & Modules
Zoho Social
Edition
Free
$01
Standard
$102
Professional
$503
1. per user, per month
2. 2 users, per month
3. 5 users, per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month

Zoho Social More Information