What users are saying about

AgoraPulse

Top Rated
265 Ratings

Zoho Social

72 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Zoho Social

72 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

For a social media manager with numerous clients, it's a no-brainer. It makes juggling multiple accounts so simple, and almost fun! The reporting features are adequate, and it's very strong on team collaboration. On the other hand, for an individual business managing just a few social media profiles, I'd consider AgoraPulse to be more of a luxury than a necessity. It will certainly save you a lot of time, so it really comes down to how much your time is worth. Lastly, for those who focus the majority of their efforts on Instagram Stories, this may not be the tool for you - at least not in its present form.
Kris White profile photo

Zoho Social

Zoho Social is well suited for managing several accounts with ease. When we are looking for content to post for our account or our clients, the share browser extension allows us to quickly schedule posts as groups for our accounts or our clients. The Smart Q is right there as well, so we are able to post quickly and efficiently.
Franklin D Rivera II profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Zoho Social
7.7
Boolean keyword searches
AgoraPulse
7.8
Zoho Social
Filtering out noise/spam
AgoraPulse
7.1
Zoho Social
Sentiment analysis
AgoraPulse
9.1
Zoho Social
7.2
Broad channel coverage
AgoraPulse
8.5
Zoho Social
8.1

Publishing

AgoraPulse
8.1
Zoho Social
7.1
Content planning and scheduling
AgoraPulse
8.8
Zoho Social
7.7
Audience targeting
AgoraPulse
6.7
Zoho Social
6.8
Content optimization
AgoraPulse
9.1
Zoho Social
6.8
Workflow management
AgoraPulse
7.9
Zoho Social

Engagement

AgoraPulse
7.5
Zoho Social
7.2
Automated routing and prioritization
AgoraPulse
6.4
Zoho Social
7.3
Customer interaction histories
AgoraPulse
8.4
Zoho Social
7.2
Bulk actions
AgoraPulse
7.9
Zoho Social

Marketing

AgoraPulse
7.6
Zoho Social
7.5
Lead generation
AgoraPulse
6.5
Zoho Social
7.5
Content marketing
AgoraPulse
9.1
Zoho Social
7.5
Paid media management
AgoraPulse
8.2
Zoho Social
Campaigns and promotions
AgoraPulse
6.7
Zoho Social

Channel coverage/integration

AgoraPulse
8.6
Zoho Social
8.3
Twitter
AgoraPulse
9.2
Zoho Social
8.6
Facebook
AgoraPulse
8.9
Zoho Social
8.7
Instagram
AgoraPulse
7.8
Zoho Social
8.5
LinkedIn
AgoraPulse
Zoho Social
7.9
Google+
AgoraPulse
Zoho Social
7.8

Reporting/analytics

AgoraPulse
7.3
Zoho Social
6.8
Campaign success analytics
AgoraPulse
7.6
Zoho Social
6.9
Real-time tracking
AgoraPulse
7.4
Zoho Social
Competitor analysis
AgoraPulse
6.9
Zoho Social
6.7

Account management

AgoraPulse
7.4
Zoho Social
7.3
Role-based user permissions & privileges
AgoraPulse
8.3
Zoho Social
7.0
Mobile access
AgoraPulse
6.6
Zoho Social
7.6

Pros

  • The real-time comments/messages monitoring for Facebook/Twitter/Instagram is unparalleled. I've been on trials for quite a few other similar products and services and I still came back to AgoraPulse.
  • I can see that the publishing features are getting more and more robust since my trial days. Currently we still use Buffer for content scheduling but I can see AgoraPulse become a serious competitor by the time our annual subscription with Buffer is up.
  • Hashtag monitoring for Instagram is quite handy since regramming user-generated content can be huge on the platform.
Vert Hsu profile photo
  • It connects well with most of the important social media accounts.
  • It manages scheduling well.
  • It automates posting well.
Jack Edward Heald profile photo

Cons

  • I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
  • I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
Mike Gillan profile photo
  • Would definitely like to see Pinterest integrated into the platform
Starr Price profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Zoho Social9.1
Based on 1 answer
We are really loving this tool for our business
Ira Moreland profile photo

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

With Hootsuite, we found that losing track of the multiple streams of information became over whelming. There where too many different streams of information coming at us and the layout was not conducive to speed or organization. Switch tabs, moving streams, scrolling here and there, all of it combined to become way too distracting for the effective management of interacting with our readers and fans.
Christopher Kimball profile photo
I've tried multiple platforms, some were good but fell short in either usability & ease, function or price point - Zoho was the clear winner for me.
Starr Price profile photo

Return on Investment

  • AgoraPulse has been an important tools in helping us connect with our social fans. In our business, this interaction is critical and we have seen steady improvement in that since implementing this platform into our process.
Christopher Kimball profile photo
  • We haven't been around very long so this is hard to answer. We are getting a steady increase of likes and support group members from seeing us online, so I believe that is proof of some ROI.
Michael Hrehor profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Zoho Social

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho Social Editions & Modules
Zoho Social
Edition
Free
$01
Standard
$102
Professional
$503
1. per user, per month
2. 2 users, per month
3. 5 users, per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month

Zoho Social More Information