Aha! Roadmaps vs. azendoo vs. Wrike

It is great for organizations that want to ensure that the work they focus on is the work that will have the most impact on value and drive them toward their strategic objectives. I consider it to be a real Product Management tool. If all you are looking for is a tool to hold your product backlog or collect customer feedback, then Aha! is probably going to be overkill for your needs

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I think Azendoo is suited well to small office tracking projects and tasks together. The shared projects/calendar use is helpful and can make work easier if everyone uses it in a similar manner. The ability to add things from other sources (Dropbox, Evernote, etc) does make it a useful platform because you can integrate other things into the app well. The visibility and shared spaces provide good accountability and follow up for work being done.

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Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.

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• Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there.
• Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage.
• Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want.
• Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS.

• Software Updates - The azendoo interface is constantly being updated with new features which are helpful to our organization. For example, they just rolled out the ability to assign subtasks, so that we don't have to manually update the assignee on each step of a large, multi-step task.
• Email Notifications - azendoo provides complete customization over the amount of notification emails you receive. Some of us prefer to be emailed with each update made within a task, whereas others prefer just a once-daily notification email.
• Levels of organization - azendoo provides many tiers of structure within the platform, making it easy for us to layer levels of detail for a single project. For example, at the workspace level we can define where our teams "live" on azendoo, and at the subject level we can categorize projects for tracking purposes. With the new addition of subtasks, we now have an additional layer of organization which helps us keep track of where a task is at in its lifecycle.

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• Excellent dashboards that are easy to use and give amazing insights.
• User friendly interface that is also easy to interact with.
• Lot of integrations.
• Robust project and task management features.
• Facilitate seamless team collaboration and communication.
• Highly customizable and multiple project views.

• The roadmap feature presentation web page could use some better visuals. It's a little bland and grey.
• The mobile app only shows you what you are assigned. I am not able to manage through the mobile app--I need to use the web page.

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• Despite being integrated with Google Calendar, this integration presents some inconveniences, so working with them together is not very convenient.
• It requires fairly stable internet access to avoid a slow connection with your platform.
• When performing searches, it must be done within the limit of work since otherwise no results are found.
• Its cost can be high but I think it's worth it.
• It is necessary to introduce it to the team slowly so that they can adapt to the software and thus get the most out of it.

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• Email alerts sometimes send too slowly.
• If you put a project on hold, it can be hard to find it once you are ready to return to it.
• Sometimes there are too many steps/tasks and the main page can get cluttered.

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I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.

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I think Aha! works really in general, it offers a very comprehensive and well-structured platform that supports strategic product management at scale. Although there is a learning curve for new users and a few areas to be improved. Overall, it is highly usable for experienced product teams who need a robust roadmap tool.

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We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.

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Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.

Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX

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We've always had excellent support whenever we need help from the company or need questions answered regarding the setup and installation of the product. Tickets are answered in a timely fashion and there's minimal back and forth to get issues resolved, which are rare.

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During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.

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We had staff in person provide some training

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I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.

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There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group

In terms of outright features, a lot of roadmapping tools have the same feature set. We chose Aha! based on look-and-feel, the easy learning curve, and the reviews it has. Between collaboration, milestone tracking, comment threads, and content importing and exporting, we had every feature in Aha! that we were looking for.

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azendoo is a different tool, meant for a different project type. While it's a good program on its own, Evernote ultimately had all I needed as a single employee/student is the only person within my workspaces. I did not need to network and as such, I did not find it applicable. Later down the road in a shared office, I might feel differently.

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Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.

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company purchase

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The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business

I do not use professional services.

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• It has helped us improve our product lifecycle communication. We have less wasted time spent figuring out where the project is and what it's waiting on. This has helped departments further down the project better use their time so they're already aligned with what's happening rather than waiting for a handoff.
• Aha! has helped include our customers more in our product planning and especially in our bug fixes and new feature roadmaps.
• Aha! has improved our strategy meetings or roundup discussions by storing everything in one place. They're shorter and more focused.

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• azendoo's integration with Google Drive has been valuable to our organization, as we are heavy users of Drive. We've been able to seamlessly attach documents to tasks which has been very helpful from a collaboration perspective.
• Training new team members - It's relatively easy to get new team members up-to-speed on what's going on in the department, as they can just log into azendoo and catch up on all of our existing projects and things coming down the pipeline.
• App - azendoo's mobile app has been great for keeping up with progress on items while many of us are out of office or working away from the office. The app has a great user experience and is much easier than keeping tabs via email.

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• Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
• Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
• Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.

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