What users are saying about
9 Ratings
14 Ratings
9 Ratings
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Score 5.9 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

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Likelihood to Recommend

AkkenCloud

AkkenCloud would be an appropriate CRM system for anybody in the recruiting industry
No photo available

Lever

1. Standard Version very nice to handle all candidates and pools in a professional and structured way. 2. Enterprise Version Total process including the search and job description presentation far better than in the standard version.
Thomas Wieler profile photo

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
8.6
Lever
9.0
Job Requisition Management
AkkenCloud
9.0
Lever
8.9
Company Website Posting
AkkenCloud
9.0
Lever
8.8
Publish to Social Media
AkkenCloud
9.0
Lever
10.0
Duplicate Candidate Prevention
AkkenCloud
9.0
Lever
9.6
Candidate Search
AkkenCloud
9.0
Lever
9.0
Applicant Tracking
AkkenCloud
9.0
Lever
9.1
Collaboration
AkkenCloud
9.0
Lever
9.4
Task Creation and Delegation
AkkenCloud
9.0
Lever
6.7
Email Templates
AkkenCloud
4.0
Lever
9.5
User Permissions
AkkenCloud
9.0
Lever
9.3
Notifications and Alerts
AkkenCloud
9.0
Lever
8.6
Reporting
AkkenCloud
9.0
Lever
9.8
Job Search Site Posting
AkkenCloud
Lever
8.6
Customized Application Form
AkkenCloud
Lever
9.3
Resume Management
AkkenCloud
Lever
9.0

Pros

  • AkkenCloud has great customer service. When we have a problem, they are quick to take the steps to solve it. Also, if an issue is beyond their control, they will inform us and make recommendations on how to solve the issue.
  • The home screen contains very useful information and can be customized to each individuals preferences. This allows quick access to tasks performed daily.
  • Overall, the tool is very user friendly. It requires minimal ramp up time in order to get comfortable with the tool.
No photo available
  • Automating scheduling of meetings based on pipeline stage across all team members
  • Automating feedback forms to make sure you get actionable feedback on each interview
  • Pipeline analytics to help identify friction and predict how many candidates you need to make a hire.
No photo available

Cons

  • Akken logs me out ALL the time, which is extremely frustrating.
  • Sometimes Akken takes a very long time to post a note about a candidate, job, or something else.
Lisa Marcus profile photo
  • At least the way we had it set up, the feedback system was a little clunky. It was all free-form and didn't really address ensuring consistency across interviewers.
Brandon Hawes profile photo

Likelihood to Renew

AkkenCloud7.6
Based on 5 answers
With the exception of that it logs me out all the time, I would renew it very easily
Lisa Marcus profile photo
No score
No answers yet
No answers on this topic

Usability

AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available
No score
No answers yet
No answers on this topic

Performance

AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo
No score
No answers yet
No answers on this topic

Support

AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available
Lever10.0
Based on 1 answer
They have great account managers and implementations specialists
No photo available

Implementation

AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Jamie Burchell profile photo
It's not worth the trouble
No photo available

Return on Investment

  • Better applicant tracking. Works extremely well to keep our candidates organized and easily submit and track our candidates through the interviewing process.
  • Employees and on point quicker. They have a task bar to accomplish every day.
  • The increase in resumes coming from our website has been unbelievable since we added the ability to publish our job orders from Akken to our site.
Jamie Burchell profile photo
  • Doesn’t work: When using Easy Book Links, in the calendar invites the interviewer sees that it is a phone screen and can see the candidates phone number, however on the candidate side they see ‘Interview with Fueled’ and it is not clear that it is a phone screen. It looks more like a Google Hangout than a phone screen.
  • If a candidate is in two jobs, it is impossible to move them between different stages for each job.
  • If you reschedule a calendar invite, this change is not reflected in Lever.
  • When scheduling Google Hangout interviews, there are two calendar invites that get sent out— one between the interview manager and the interviewer and another between the interview manager and the interviewee. The interviewer and interviewee do not receive corresponding links; we have had to reschedule a handful of meetings due to the two parties being unable to meet because of this bug.
  • Security access stages don’t make sense: “Interviewers” don’t have access to feedback but the CANDIDATES CAN SEE FEEDBACK ABOUT THEIR CANDIDACY. Big no no.
  • Can’t send PDF offers
  • Feedback links do not work via easybook from time to time - our hiring managers received error 403 messages
No photo available

Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Lever

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details