What users are saying about
32 Ratings
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Top Rated
803 Ratings
32 Ratings
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Score 8.5 out of 100

BlueJeans Meetings

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Top Rated
803 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

BlueJeans Meetings

As a singular delivery product, BlueJeans is more than adequate and suits our users' needs in both Meetings and Events. I find BlueJeans as easy to use or adapt to as any other virtually delivery competitor. I have used Zoom and Webex and while there are some slight differences I find that it is more of a personal preference. I personally like BlueJeans and have not found anything that would make me want to look for another product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
BlueJeans Meetings
8.1
High quality audio
Amazon Chime
8.9
BlueJeans Meetings
8.6
High quality video
Amazon Chime
8.8
BlueJeans Meetings
8.4
Low bandwidth requirements
Amazon Chime
8.4
BlueJeans Meetings
7.3
Mobile support
Amazon Chime
8.2
BlueJeans Meetings
8.3

Screen Sharing

Amazon Chime
8.6
BlueJeans Meetings
8.2
Desktop sharing
Amazon Chime
9.2
BlueJeans Meetings
8.7
Whiteboards
Amazon Chime
8.0
BlueJeans Meetings
7.7

Online Meetings / Events

Amazon Chime
9.1
BlueJeans Meetings
8.2
Calendar integration
Amazon Chime
9.0
BlueJeans Meetings
8.5
Meeting initiation
Amazon Chime
8.8
BlueJeans Meetings
8.6
Integrates with social media
Amazon Chime
9.5
BlueJeans Meetings
6.9
Record meetings / events
Amazon Chime
8.8
BlueJeans Meetings
8.6
Slideshows
Amazon Chime
9.3
BlueJeans Meetings
8.4

Online Events Collaboration

Amazon Chime
9.3
BlueJeans Meetings
7.9
Live chat
Amazon Chime
9.1
BlueJeans Meetings
8.3
Audience polling
Amazon Chime
9.8
BlueJeans Meetings
7.7
Q&A
Amazon Chime
9.1
BlueJeans Meetings
7.8

Online Events Security

Amazon Chime
9.2
BlueJeans Meetings
8.1
User authentication
Amazon Chime
9.4
BlueJeans Meetings
8.3
Participant roles & permissions
Amazon Chime
8.8
BlueJeans Meetings
8.1
Confidential attendee list
Amazon Chime
9.4
BlueJeans Meetings
8.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • One of the things that attracted us initially was that it allows for connections to be made to the meetings from a variety of devices, including telephones. We have some people who are not very technologically savvy so the ability to use a computer or not was important.
  • The facility to record meeting and then make those recordings available has significantly increased our ability to provide a library of content to our users.
  • Users like the flexibility of being able to change their own screen display from speaker view to gallery view and so forth.
  • We find that BlueJeans makes interaction between the different participants in the meeting very simple and easy.
  • Since we have people participating from different countries, the availability access numbers in many countries is a definite plus.
  • The availability to assign as many Meeting IDs as needed, including multiple meetings happening simultaneously is crucial for our purposes.
  • The option of the break-out rooms has been very useful. At times we want to have a meeting with everyone, then break people out for discussions or group exercises and that works very well in BlueJeans.
Robert Chatten | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • Have difficulty with the 'named user' licensing; each of our users are low volume.
  • Have had issues with initial setup by user (obtaining license, password process).
  • The ROOMS feature needs more explanation or case studies - could be useful but 'how'?
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 7.9
Based on 20 answers
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Anonymous | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 8.8
Based on 201 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.7
Based on 8 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.7
Based on 8 answers
Everything worked very well
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

BlueJeans Meetings 9.2
Based on 22 answers
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Vipin Khanna | TrustRadius Reviewer

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.0
Based on 2 answers
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 8.3
Based on 31 answers
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

I have extensive experience with multiple meeting platforms, starting with enterprise-class platforms such as GoToMeeting and WebEx, and more accessible commercial products including Zoom, Slack, Microsoft Teams, Google Hangouts (or whatever they're calling it this month), and many others.
From my perspective, BlueJeans blows the doors off every competitor I have looked at or used, except in the area of video quality (which I previously discussed). Even there, video quality is high enough that it is not even close to being a deal-breaker for me.
As a former enthusiastic user and advocate/evangelist for Zoom, I can easily say that the deciding factors that drew me to BlueJeans come down to three words: Value, Credibility, and Security.
Chris Vacano | TrustRadius Reviewer

Scalability

Amazon Chime

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.9
Based on 4 answers
more people in our organization have been using it and appears to have no problems.I think there is a max attendee limit but if that is removed, that would be even better
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • Employees are more productive: Not having to drive to the site to deliver the same content that can be delivered over video, meaning more time to do more productive things than sit on the motorway for an hour or two.
  • Has helped keep business going during the ongoing pandemic, no more canceled meetings, just schedule a video call over BlueJeans.
  • Referring back to point one, money has been saved through not having to send people to site, along with the environmental savings from reduced travel.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

BlueJeans Meetings

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BlueJeans Meetings Editions & Modules

Edition
Meetings - Standard$9.991
Meetings - Pro$13.991
Meetings - EnterpriseContact Sales
Gateway for Teams - Per Room Plan$99.003
  1. per month
  2. *per month
Additional Pricing Details
*Custom pricing for more than 20 rooms.

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
BlueJeans Meetings
8.7

Likelihood to Renew

Amazon Chime
BlueJeans Meetings
7.9

Usability

Amazon Chime
BlueJeans Meetings
8.8

Reliability and Availability

Amazon Chime
BlueJeans Meetings
9.7

Performance

Amazon Chime
BlueJeans Meetings
9.7

Support Rating

Amazon Chime
8.3
BlueJeans Meetings
9.2

Online Training

Amazon Chime
BlueJeans Meetings
9.0

Implementation Rating

Amazon Chime
BlueJeans Meetings
8.3

Scalability

Amazon Chime
BlueJeans Meetings
9.9

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