Amazon Chime vs. BlueJeans Meetings (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.8 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
BlueJeans Meetings (discontinued)
Score 8.0 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
Pricing
Amazon ChimeBlueJeans Meetings (discontinued)
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Offerings
Pricing Offerings
Amazon ChimeBlueJeans Meetings (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeBlueJeans Meetings (discontinued)
Considered Both Products
Amazon Chime
Chose Amazon Chime
High quality of audio and video, and great meeting experiences.

BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
It was easier for us to develop and deliver this software beside our business
Chose BlueJeans Meetings (discontinued)
Bluejeans is on top mostly because of the audio & video qulaity which no one can beat.
Chose BlueJeans Meetings (discontinued)
[BlueJeans Meetings] stacks up well. The audio is excellent. My customers have never heard of it and they complain about getting accustomed to another UI. That is why I use Zoom for customer calls. Everyone now knows Zoom.
Chose BlueJeans Meetings (discontinued)
Was not responsible for purchasing decisions. However, I am pleased with what BlueJeans offers!
Chose BlueJeans Meetings (discontinued)
It's easy for our users to use and understand and keeps everyone connected.
Top Pros
Top Cons
Features
Amazon ChimeBlueJeans Meetings (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
9.9
26 Ratings
21% above category average
BlueJeans Meetings (discontinued)
8.4
561 Ratings
4% above category average
High quality audio10.026 Ratings8.9559 Ratings
High quality video9.926 Ratings8.4537 Ratings
Low bandwidth requirements9.921 Ratings8.1483 Ratings
Mobile support10.021 Ratings8.2456 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.1
25 Ratings
13% above category average
BlueJeans Meetings (discontinued)
8.2
530 Ratings
3% above category average
Desktop sharing9.925 Ratings8.4530 Ratings
Whiteboards8.311 Ratings8.1253 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
BlueJeans Meetings (discontinued)
8.2
558 Ratings
0% below category average
Calendar integration10.022 Ratings8.2503 Ratings
Meeting initiation10.024 Ratings8.1509 Ratings
Integrates with social media8.39 Ratings8.0176 Ratings
Record meetings / events10.023 Ratings8.2472 Ratings
Slideshows9.921 Ratings8.5347 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
BlueJeans Meetings (discontinued)
8.4
414 Ratings
1% below category average
Live chat10.022 Ratings8.7396 Ratings
Audience polling10.010 Ratings8.3177 Ratings
Q&A10.012 Ratings8.2226 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
BlueJeans Meetings (discontinued)
8.3
413 Ratings
1% below category average
User authentication10.018 Ratings8.0283 Ratings
Participant roles & permissions10.021 Ratings8.4386 Ratings
Confidential attendee list10.016 Ratings8.5253 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
5% above category average
BlueJeans Meetings (discontinued)
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeBlueJeans Meetings (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeBlueJeans Meetings (discontinued)
Likelihood to Recommend
9.9
(27 ratings)
8.4
(568 ratings)
Likelihood to Renew
-
(0 ratings)
4.7
(23 ratings)
Usability
-
(0 ratings)
8.8
(203 ratings)
Availability
-
(0 ratings)
9.6
(8 ratings)
Performance
-
(0 ratings)
5.5
(8 ratings)
Support Rating
8.8
(9 ratings)
5.3
(17 ratings)
Online Training
-
(0 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
6.0
(16 ratings)
Configurability
-
(0 ratings)
6.1
(6 ratings)
Ease of integration
-
(0 ratings)
5.5
(6 ratings)
Product Scalability
-
(0 ratings)
4.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
5.1
(5 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(5 ratings)
User Testimonials
Amazon ChimeBlueJeans Meetings (discontinued)
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
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Likelihood to Renew
Amazon AWS
No answers on this topic
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Read full review
Usability
Amazon AWS
No answers on this topic
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
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Reliability and Availability
Amazon AWS
No answers on this topic
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
Read full review
Performance
Amazon AWS
No answers on this topic
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
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Online Training
Amazon AWS
No answers on this topic
Discontinued Products
It is straight forward and easy to understand
Read full review
Implementation Rating
Amazon AWS
No answers on this topic
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
Read full review
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
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Scalability
Amazon AWS
No answers on this topic
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
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ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board