BlueJeans for those who like data
Updated July 27, 2018
BlueJeans for those who like data
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
[It's] Used to host company-wide meetings and has an easily trackable and Gmail calendar integrated app. It assists in allowing anyone in the company to create meetings, save meeting recordings and also lets users across our company to sit in major all hands meetings from their laptops to their phones which is pretty cool.
- Tracking: allows admin to track and monitor quality of calls and frequency, which allows you to pinpoint possible issues easily if for some reason people are having difficulties in calling others.
- Calendar integration: Blue jeans makes it extremely to connect your google account and allow users to sync calls with their calendar so you dont have to fiddle around second guessing meeting numbers. Simply open blue jeans and if there is a call on schedule click join.
- The only issue that has been bugging me is that when a user leaves the company and we delete their account, we are unable to re-use their conference call number. There should be a way to hard delete it from our systems so we can reuse numbers.
- Not something I can personally track, but can say it makes doing meetings and internal group all hands very easy
There are a lot more programs but I have not listed them, basically, we chose BlueJeans because it has a wider management system with monitoring and tracking of all past and future events which is nice, the ability to moderate events and calls as well as the security/encryption factor within the calling system.
BlueJeans Meetings (discontinued) Feature Ratings
Using BlueJeans
From our sales rep booking meeting calls, to our CEO everyone who joins our company is issued a blue jeans account. It is simple to set up for each person, and it allows everyone to create their own meetings and join one very simply while keeping track of all this because every meeting is associated with an account.
3 - Our IT team manages blue jeans if anything wer to happen. There is not much management that needs to go on when setting this up. At most the issues that you will face will involve networks having issues more than blue jeans having an issue. The only other time we would need to manage calls and such would be during all hands sessions.
- For all hands meetings.
- Recording of major conference calls where we post them so that employees who have missed important all hands can watch later, very use-full.
- Creating 1:1 meetings is very important as our company is spread across the world and being able to easily schedule and meet up is great.
- Not anything ground breaking, but for all hands we use the administrative powers to manage which rooms are visible to viewers who is able to talk, mute certain people etc on the fly. As stress full as it can be it is very usefull.
- So far just a continuation of what we are doing right now.
Evaluating BlueJeans and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Vendor Reputation
- Analyst Reports
The single most important factor for any company is of course cost to performance. We need something that will be relatively inexpensive but works and has a power admin interface to do a lot of thing. Blue jeans was there when we wer looking and for the past couple years it has stayed and we are continuing to use it now.
Nothing would really change except that there may have been more products out in the market that are more established and developed as blue jeans. Finding products like this depends when you are doing your search because everything changes so quickly and features you need may not be available for newer platforms or vice versa.
BlueJeans Implementation
Change management was minimal - Not entirely sure, but if its asking if we needed to change who managed things like this no, it was just integrated into the company and IT covered taking care of the admin things. It was very simple and is just one of those things you need in a company .
- N/A I was not part of the team when implementation occurred, but all I know is the IT heads just needed some training on how to use the admin control panels.
BlueJeans Support
| Pros | Cons |
|---|---|
Knowledgeable team Kept well informed No escalation required Support understands my problem Support cares about my success | None |
The time Blue jeans was great was when we needed to do certain specific things during a massive all hands meeting and we could not have anything go wrong. So blue jeans provided a moderator from them, that helped monitor quality of calls and manage the meetings to make sure everything went smoothly.
Using BlueJeans
| Pros | Cons |
|---|---|
Relatively simple Easy to use Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- Scheduling a call with someone through google calendars and then simply opening up blue jeans and seeing the calls populate for easy joining.
- when no meetings are scheduled the meeting codes for individual can easily be forgot
Yes - A bit cumbersome as a user must dial in a full phone number and then a passcode to enter into the call but after that it is as if you are calling straight through your phone. Not the most usefull to make conference calls but if you want to just listen in on a all hands on the train on your phone, its a good way.