Amazon Chime vs. Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 8.2 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Discord
Score 8.1 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
Amazon ChimeDiscord
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Offerings
Pricing Offerings
Amazon ChimeDiscord
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).
More Pricing Information
Community Pulse
Amazon ChimeDiscord
Considered Both Products
Amazon Chime
Chose Amazon Chime
Users have a level of familarity with other market leading collaboration products.

However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
Discord

No answer on this topic

Top Pros
Top Cons
Features
Amazon ChimeDiscord
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Discord
-
Ratings
High quality audio10.026 Ratings00 Ratings
High quality video10.026 Ratings00 Ratings
Low bandwidth requirements10.021 Ratings00 Ratings
Mobile support10.021 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
15% above category average
Discord
-
Ratings
Desktop sharing10.025 Ratings00 Ratings
Whiteboards8.311 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
16% above category average
Discord
-
Ratings
Calendar integration10.022 Ratings00 Ratings
Meeting initiation10.024 Ratings00 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events10.023 Ratings00 Ratings
Slideshows10.021 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Discord
-
Ratings
Live chat10.022 Ratings00 Ratings
Audience polling10.010 Ratings00 Ratings
Q&A10.012 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Discord
-
Ratings
User authentication10.018 Ratings00 Ratings
Participant roles & permissions10.021 Ratings00 Ratings
Confidential attendee list10.016 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
11% above category average
Discord
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Amazon Chime
-
Ratings
Discord
8.2
23 Ratings
3% above category average
Task Management00 Ratings8.68 Ratings
Gantt Charts00 Ratings9.01 Ratings
Scheduling00 Ratings7.96 Ratings
Workflow Automation00 Ratings7.15 Ratings
Mobile Access00 Ratings9.221 Ratings
Search00 Ratings8.519 Ratings
Visual planning tools00 Ratings7.04 Ratings
Communication
Comparison of Communication features of Product A and Product B
Amazon Chime
-
Ratings
Discord
7.8
23 Ratings
3% below category average
Chat00 Ratings9.523 Ratings
Notifications00 Ratings9.022 Ratings
Discussions00 Ratings9.323 Ratings
Surveys00 Ratings8.014 Ratings
Internal knowledgebase00 Ratings8.912 Ratings
Integrates with GoToMeeting00 Ratings10.02 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Amazon Chime
-
Ratings
Discord
7.7
22 Ratings
5% below category average
Versioning00 Ratings6.89 Ratings
Video files00 Ratings7.222 Ratings
Audio files00 Ratings6.821 Ratings
Document collaboration00 Ratings6.710 Ratings
Access control00 Ratings8.312 Ratings
Advanced security features00 Ratings7.69 Ratings
Integrates with Google Drive00 Ratings10.01 Ratings
Device sync00 Ratings8.212 Ratings
Best Alternatives
Amazon ChimeDiscord
Small Businesses
ClickMeeting
ClickMeeting
Score 9.6 out of 10
ClickMeeting
ClickMeeting
Score 9.6 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeDiscord
Likelihood to Recommend
10.0
(27 ratings)
8.2
(23 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.8
(9 ratings)
9.2
(3 ratings)
User Testimonials
Amazon ChimeDiscord
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Discord
Discord worked well for us in an academic setting, although I would probably recommend something like Slack--which has more professional connotations--for a work setting. Discord is great for more casual conversation because it has a connotation for being frequently used by gamers, Reddit users, large groups of friends, and people interested in a particular topic.
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Discord
  • UI could always use improvement - may be a learning curve for new users
  • Many young to middle aged users but may be difficult for older generation to take up Discord as a means of communication
  • Sometimes the ads for their Nitro features can be obnoxious
Read full review
Usability
Amazon AWS
No answers on this topic
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
Read full review
Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
Read full review
Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
Read full review
Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
ScreenShots