What users are saying about
21 Ratings
38 Ratings
21 Ratings
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Score 7.3 out of 101
38 Ratings
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Score 8 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Highfive

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Highfive
7.0
High quality audio
Amazon Chime
8.4
Highfive
7.6
High quality video
Amazon Chime
8.2
Highfive
7.2
Low bandwidth requirements
Amazon Chime
7.7
Highfive
6.0
Mobile support
Amazon Chime
7.8
Highfive
7.3

Screen Sharing

Amazon Chime
7.8
Highfive
7.8
Desktop sharing
Amazon Chime
8.1
Highfive
9.2
Whiteboards
Amazon Chime
7.5
Highfive
6.3

Online Meetings / Events

Amazon Chime
7.8
Highfive
8.0
Calendar integration
Amazon Chime
7.3
Highfive
7.9
Meeting initiation
Amazon Chime
8.1
Highfive
7.6
Integrates with social media
Amazon Chime
7.7
Highfive
7.4
Record meetings / events
Amazon Chime
8.1
Highfive
9.0
Slideshows
Amazon Chime
7.6
Highfive
8.3

Online Events Collaboration

Amazon Chime
7.4
Highfive
5.3
Live chat
Amazon Chime
8.4
Highfive
6.4
Audience polling
Amazon Chime
6.5
Highfive
6.0
Q&A
Amazon Chime
7.2
Highfive
3.6

Online Events Security

Amazon Chime
8.3
Highfive
6.1
User authentication
Amazon Chime
8.4
Highfive
4.6
Participant roles & permissions
Amazon Chime
8.3
Highfive
6.3
Confidential attendee list
Amazon Chime
8.2
Highfive
7.4

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Highfive

  • Highfive is great for connecting with remote colleagues and providing face to face interaction and screen sharing capability. Perfect for companies with multiple offices, or employees out in the field.
  • Highfive is great for Rick-Rolling your co-workers in other rooms when they least expect it.
No photo available

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Highfive

  • Performance is dependent on good (solid) network connectivity
  • Scaling can be challenging when deployed in a mixed resolution environment (1080p / 4K displays)
  • Latency when using moving video isn't fluid (at least not at the time of use, early this year)
  • Hand-over between users in the same room (presenter role) is a bit confusing. A learning curve is noted when team use the system. Particularly challenging for guest users.
Gil Lopez CTS ING profile photo

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Highfive

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Highfive

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Highfive

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
No photo available

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Additional Pricing Details

Highfive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive Editions & Modules

Edition
Teams Software Plan$9.991
SMB Software Plan$12.991
Select Meeting Room Plan$992
Plus Meeting Room Plan$1992
  1. per user/month, min. 10
  2. per room/month
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
Highfive
8.8

Support

Amazon Chime
7.7
Highfive

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