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AnyDesk vs. Chrome Remote Desktop vs. pcAnywhere (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    pcAnywhere (Discontinued)

    Score3 out of 10
    N/APcAnywhere was remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
    Pricing
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Considered Multiple Products
    AnyDesk Software
    Chose AnyDesk
    AnyDesk's advantage lies in its compatibility with older operating systems. Some other remote control systems only work with the latest versions, and older systems are incompatible. Being multi-platform, it eliminates the need for a separate remote for each environment. It …
    Incentivized
    Chose AnyDesk
    It is much more practical and easier to use, and it is also the most compatible software across different platforms, whether mobile or desktop, on different operating systems.

    Es mucho más práctico y fácil de usar, además de que es el software más compatible entre distintas …
    Incentivized
    Chose AnyDesk
    AnyDesk's advantage lies in its compatibility with older operating systems. Some other remote control systems only work with the latest versions, and older systems are incompatible. Being multi-platform, it eliminates the need for a separate remote for each environment. It …
    Incentivized
    Chose AnyDesk
    TeamViewer, you have to pay for unless you use the local area connection feature, and AnyDesk is free.
    Incentivized
    Google
    Chose Chrome Remote Desktop
    Just like Chrome, which is better because it is a free, world-class product.
    Incentivized
    Chose Chrome Remote Desktop
    Chrome Remote Desktop can measure up to that with better resolution adaptation. Other than that it's a good program
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and Chrome Remote Desktop and pcAnywhere (Discontinued)
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    pcAnywhere (Discontinued)
    9.0
    1 Ratings
    13% above category average
    Screen sharing9.459 Ratings6.720 Ratings00 Ratings
    File transfer9.360 Ratings7.611 Ratings9.01 Ratings
    Instant message8.753 Ratings7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers6.541 Ratings9.610 Ratings00 Ratings
    Over-the-Internet remote session9.157 Ratings9.121 Ratings9.01 Ratings
    Initiate remote control from mobile8.149 Ratings8.017 Ratings00 Ratings
    Remote management of servers & workstations8.846 Ratings9.219 Ratings00 Ratings
    Remote Active Directory® management8.436 Ratings7.05 Ratings00 Ratings
    Centralized management dashboard8.845 Ratings9.08 Ratings00 Ratings
    Session record8.950 Ratings9.05 Ratings00 Ratings
    Annotations7.643 Ratings9.04 Ratings00 Ratings
    Monitoring and Alerts8.331 Ratings9.04 Ratings00 Ratings
    Multi-platform remote control9.252 Ratings7.015 Ratings00 Ratings
    Best Alternatives
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Likelihood to Recommend
    9.1
    (61 ratings)
    9.5
    (21 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (36 ratings)
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (14 ratings)
    3.8
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    AnyDeskChrome Remote DesktoppcAnywhere (Discontinued)
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Discontinued Products
    Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Discontinued Products
    • Multiple connections
    • Cross-platform
    • Decent UX
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Discontinued Products
    • Sometimes it is too slow
    • Consumes too much bandwidth
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    Google
    None, its quick and easy
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Discontinued Products
    [We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    Discontinued Products
    • It allows us to comply with the latest safe browsing requirements.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.