AnyDesk vs. Chrome Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Chrome Remote Desktop
Score 7.4 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.N/A
Pricing
AnyDeskChrome Remote Desktop
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskChrome Remote Desktop
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskChrome Remote Desktop
Considered Both Products
AnyDesk
Chrome Remote Desktop
Chose Chrome Remote Desktop
Chrome Remote Desktop can measure up to that with better resolution adaptation. Other than that it's a good program
Features
AnyDeskChrome Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
47 Ratings
7% above category average
Chrome Remote Desktop
8.0
19 Ratings
0% above category average
Screen sharing9.445 Ratings6.018 Ratings
File transfer8.946 Ratings7.010 Ratings
Instant message8.441 Ratings7.06 Ratings
Secure remote access with Smart Card authentication9.217 Ratings9.03 Ratings
Access to sleeping/powered-off computers7.935 Ratings7.08 Ratings
Over-the-Internet remote session8.644 Ratings8.019 Ratings
Initiate remote control from mobile8.640 Ratings8.016 Ratings
Remote management of servers & workstations8.935 Ratings8.017 Ratings
Remote Active Directory® management8.730 Ratings9.04 Ratings
Centralized management dashboard8.336 Ratings9.08 Ratings
Session record8.640 Ratings9.05 Ratings
Annotations7.534 Ratings9.04 Ratings
Monitoring and Alerts8.432 Ratings9.04 Ratings
Multi-platform remote control8.741 Ratings7.013 Ratings
Best Alternatives
AnyDeskChrome Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.3 out of 10
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.3 out of 10
Enterprises
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.3 out of 10
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskChrome Remote Desktop
Likelihood to Recommend
8.7
(47 ratings)
8.5
(19 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.0
(2 ratings)
Usability
8.9
(22 ratings)
8.0
(5 ratings)
Support Rating
9.3
(12 ratings)
3.8
(7 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AnyDeskChrome Remote Desktop
Likelihood to Recommend
AnyDesk Software
AnyDesk has shown its unmatched strength in secure remote access with its super powerful security features. Together with its high performance speeds, AnyDesk makes it possible for me to quickly access our e-learning platform remotely for maintenance and to offer the needed support to the teachers and learners using the e-learning platform.
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Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
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Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Likelihood to Renew
AnyDesk Software
I don't have any reason to change
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Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Usability
AnyDesk Software
I would like to rate it 9 out of 10 stars because the software has significantly simplified the interaction process for us. Additionally, knowledge sharing and team support can be accomplished in just a few seconds through video conferencing and screen sharing. The physical movement of manpower has been minimised after installing this software in our business.
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Google
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Implementation Rating
AnyDesk Software
No answers on this topic
Google
None, its quick and easy
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Alternatives Considered
AnyDesk Software
AnyDesk is simpler to use than BeyondTrust. Beyond trust is suitable for a bit, but it's a bit heavy. Major guidance is required to guide the next person. Multiple steps are involved before we get remote access. Sometimes, it gets stuck in between. Beyond trust, data transfer is comparatively slower. It cannot be ready within a few minutes.
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Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Return on Investment
AnyDesk Software
  • Fewer on site visits needed for troubleshooting or set up.
  • That will lead to saving of time and travel cost.
  • Poor experience in low bandwidth - one of our field technicians connected to a system, which led to delays in work due to lag and frequent disconnections.
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Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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ScreenShots