AnyDesk vs. GoToMyPC vs. Remote Desktop Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.4 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
GoToMyPC
Score 8.2 out of 10
N/A
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
$28
per month per computer
Remote Desktop Services
Score 7.7 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
Pricing
AnyDeskGoToMyPCRemote Desktop Services
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Corporate
$28
per month per computer
Pro
$33
per month per computer
Personal
$35
per month per computer
No answers on this topic
Offerings
Pricing Offerings
AnyDeskGoToMyPCRemote Desktop Services
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskGoToMyPCRemote Desktop Services
Considered Multiple Products
AnyDesk
Chose AnyDesk
It is incredibly easy to download and run and most of all its free.
It can be downloaded on multiple platforms and I can help my co-workers without worrying about cross platform compatibility.
Chose AnyDesk
If my co-worker uses MacBooks, Linux development machines, or needs support on a mobile device, standard RDP/RDS cannot natively or easily provide support.
GoToMyPC
Chose GoToMyPC
AnyDesk is cheaper, but much more complicated to set up. GoToMyPC is easy to setup, easy to use and very functional, so I stuck with it.
Chose GoToMyPC
We believe in the old adage 'don't fix what isn't broken'. So thank you, GoToMyPC!
Chose GoToMyPC
Speed, ease of use and versatility.
Remote Desktop Services
Chose Remote Desktop Services
Remote Desktop Services is close to free, it is native and performs far better from a user experience point of view with almost no lag and excellent integration to the normal desktop environment. Even if another product is used Remote Desktop Services still forms part of the …
Features
AnyDeskGoToMyPCRemote Desktop Services
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
62 Ratings
8% above category average
GoToMyPC
4.1
103 Ratings
63% below category average
Remote Desktop Services
4.6
5 Ratings
53% below category average
Screen sharing9.460 Ratings7.167 Ratings7.85 Ratings
File transfer9.161 Ratings5.383 Ratings4.55 Ratings
Instant message8.754 Ratings3.020 Ratings1.01 Ratings
Secure remote access with Smart Card authentication9.217 Ratings3.114 Ratings6.12 Ratings
Access to sleeping/powered-off computers7.043 Ratings2.148 Ratings1.32 Ratings
Over-the-Internet remote session8.958 Ratings7.584 Ratings6.05 Ratings
Initiate remote control from mobile8.350 Ratings2.853 Ratings3.44 Ratings
Remote management of servers & workstations8.847 Ratings3.956 Ratings7.74 Ratings
Remote Active Directory® management8.538 Ratings3.424 Ratings8.24 Ratings
Centralized management dashboard8.546 Ratings3.128 Ratings2.73 Ratings
Session record8.852 Ratings3.226 Ratings2.73 Ratings
Annotations7.644 Ratings3.09 Ratings00 Ratings
Monitoring and Alerts8.432 Ratings6.821 Ratings3.53 Ratings
Multi-platform remote control8.953 Ratings3.324 Ratings00 Ratings
Best Alternatives
AnyDeskGoToMyPCRemote Desktop Services
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
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User Ratings
AnyDeskGoToMyPCRemote Desktop Services
Likelihood to Recommend
9.0
(50 ratings)
7.7
(104 ratings)
7.7
(19 ratings)
Likelihood to Renew
9.8
(5 ratings)
9.1
(5 ratings)
6.0
(1 ratings)
Usability
9.1
(31 ratings)
7.5
(22 ratings)
7.0
(4 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
5.0
(1 ratings)
Support Rating
8.5
(14 ratings)
9.1
(13 ratings)
3.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(3 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
AnyDeskGoToMyPCRemote Desktop Services
Likelihood to Recommend
AnyDesk Software
Quick connection with pre-set clients, where you can connect with or without a password, and even turn on your computer if you have it configured that way. When connecting to multiple devices, managing several windows can be confusing when, in my opinion, it could be better managed by tabs with the connections listed sequentially for visual identification.
Read full review
GoTo (formerly LogMeIn)
I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
Read full review
Microsoft
This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
Read full review
Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
Read full review
GoTo (formerly LogMeIn)
  • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
  • I have access to all of my drives and programs as if I were sitting in my office.
  • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
Read full review
Microsoft
  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
Read full review
Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
Read full review
GoTo (formerly LogMeIn)
  • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
  • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
  • Easier way to print documents to printers not connected to the computer being accessed.
Read full review
Microsoft
  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
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Likelihood to Renew
AnyDesk Software
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
Read full review
GoTo (formerly LogMeIn)
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
Read full review
Microsoft
No answers on this topic
Usability
AnyDesk Software
I would like to rate it 9 out of 10 stars because the software has significantly simplified the interaction process for us. Additionally, knowledge sharing and team support can be accomplished in just a few seconds through video conferencing and screen sharing. The physical movement of manpower has been minimised after installing this software in our business.
Read full review
GoTo (formerly LogMeIn)
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
Read full review
Microsoft
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
Read full review
Reliability and Availability
AnyDesk Software
No answers on this topic
GoTo (formerly LogMeIn)
I've never had a problem unless the host computer itself is having an issue - such as being off line.
Read full review
Microsoft
No answers on this topic
Performance
AnyDesk Software
No answers on this topic
GoTo (formerly LogMeIn)
Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
Read full review
Microsoft
There are some third party tools available that allow you to manage multiple connections.
Read full review
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
Read full review
GoTo (formerly LogMeIn)
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
Read full review
Microsoft
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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Implementation Rating
AnyDesk Software
Its easy to implement
Read full review
GoTo (formerly LogMeIn)
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
Read full review
Microsoft
No answers on this topic
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
Read full review
GoTo (formerly LogMeIn)
I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
Read full review
Microsoft
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
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Scalability
AnyDesk Software
No answers on this topic
GoTo (formerly LogMeIn)
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
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Microsoft
No answers on this topic
Return on Investment
AnyDesk Software
  • It helps us reduce in-person visits, saving time and money.
  • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
Read full review
GoTo (formerly LogMeIn)
  • Increased productivity since I can access remotely
  • Ability to use my laptop making my desktop a mobile workstation
  • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
Read full review
Microsoft
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
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ScreenShots