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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apollo.io

    Score8.5 out of 10
    N/AApollo is a sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data.

    $59

    per month per user

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Apollo.ioZoomInfo Chat
    Editions & Modules
    Basic
    $59
    per month per user
    Professional
    $99
    per month per user
    Organization
    $1,188
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Apollo.ioZoomInfo Chat
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details20% discount for annual billing on the Basic and Professional plans.
    More Pricing Information
    Community Pulse
    Apollo.ioZoomInfo Chat
    Considered Both Products
    Apollo.io
    Chose Apollo.io
    Apollo.io is much faster in gathering data that I'm searching for and it's pretty simple to control. I can also save searches, lists, and export the data at whichever capacity I desire. Also, I like the new features that involve AI, Buying Intent, and LinkedIn data scraping. …
    Incentivized
    ZoomInfo
    Chose ZoomInfo Chat
    The quality of the Data is better. However, Apollo is also a good software if your focus is more on quantity than quality.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    197 Answers
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    188 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    206 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    163 Answers
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    168 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Apollo.ioZoomInfo Chat
    Prospecting
    Comparison of Prospecting features of Apollo.io and ZoomInfo Chat
    Feature
    Apollo.io
    8.2
    197 Ratings
    6% above category average
    ZoomInfo Chat
    -
    Ratings
    Advanced search8.4192 Ratings00 Ratings
    Identification of new leads8.2192 Ratings00 Ratings
    List quality7.8195 Ratings00 Ratings
    List upload/download8.4183 Ratings00 Ratings
    Ideal customer targeting8.0190 Ratings00 Ratings
    Load time/data access8.2193 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Apollo.io and ZoomInfo Chat
    Feature
    Apollo.io
    8.2
    195 Ratings
    6% above category average
    ZoomInfo Chat
    -
    Ratings
    Contact information8.3195 Ratings00 Ratings
    Company information8.4195 Ratings00 Ratings
    Industry information8.0193 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Apollo.io and ZoomInfo Chat
    Feature
    Apollo.io
    7.8
    192 Ratings
    5% above category average
    ZoomInfo Chat
    -
    Ratings
    Lead qualification process7.9176 Ratings00 Ratings
    Smart lists and recommendations7.5176 Ratings00 Ratings
    Salesforce integration8.1114 Ratings00 Ratings
    Company/business profiles8.1183 Ratings00 Ratings
    Alerts and reminders7.7165 Ratings00 Ratings
    Data hygiene7.5183 Ratings00 Ratings
    Automatic data refresh7.5173 Ratings00 Ratings
    Tags7.8148 Ratings00 Ratings
    Filters and segmentation8.3178 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Apollo.io and ZoomInfo Chat
    Feature
    Apollo.io
    7.8
    170 Ratings
    5% above category average
    ZoomInfo Chat
    -
    Ratings
    Sales email templates7.6169 Ratings00 Ratings
    Append emails to records8.0155 Ratings00 Ratings
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Apollo.io and ZoomInfo Chat
    Feature
    Apollo.io
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    Best Alternatives
    Apollo.ioZoomInfo Chat
    Small Businesses
    Owler
    Score9.7 out of 10
    ManyChat
    Score6.5 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apollo.ioZoomInfo Chat
    Likelihood to Recommend
    8.6
    (218 ratings)
    9.0
    (28 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (189 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (6 ratings)
    9.6
    (8 ratings)
    Implementation Rating
    5.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Apollo.ioZoomInfo Chat
    Likelihood to Recommend
    Apollo.io
    Based on my experience using Apollo.io, it is well-suited for organizations like startups that are actively looking to generate new leads to market their products, and for direct marketing using the Apollo.io mail system and filtering leads by locality, sector, or designation.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
    Read full review
    Pros
    Apollo.io
    • contacts with verified emails
    • companies according to their economic sector
    • companies based on their size and revenue
    • companies based on their location
    • contactos con correos verificados
    • empresas de acuerdo a su sector económico
    • empresas de acuerdo a su tamaño y facturación
    • empresas de acuerdo a su ubicación
    Incentivized
    Read full review
    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Apollo.io
    • Apollo.io's sync to Salesforce is incredibly finnicky and created a large number of duplicates.
    • Apollo.io's workflow functionality is rigid and doesn't play nicely with middleware like Zapier.
    • Apollo.io is focused on helping you spin up many different emails and phone numbers in a spammy manner instead of focusing on domain reputation.
    Incentivized
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Likelihood to Renew
    Apollo.io
    at this moment Apollo.io seems to be the perfect tool that has mastered all aspects of outbound marketing and CRM to handle and manage sales cycle.
    Incentivized
    Read full review
    ZoomInfo
    No answers on this topic
    Usability
    Apollo.io
    I gave it a 7 because it doesn't help you out if you're an organization that's call-heavy, because a lot of times the numbers aren't the best. It's not accurate. If you're somebody who's email and outbound and your goal is to find that, then that's cool. It works well for it. Some of the features, the AI tools, and some additional features they have are just too complex. Sometimes it's easy to use, but at the same time, there are tools that are not efficient, and it's like, "Where is this coming from?"Especially if you're looking for your niche, whatever industry you're in, and the target word, sometimes it can't find it. You can see what people are searching for, and it just doesn't add up. If you're trying to get very, very detailed, it's not the best. Sometimes it's going to depend on your industry, of course.
    Incentivized
    Read full review
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Apollo.io
    The team wants to solve probelms, but we are finding that they don't know how to solve the more technical issues quickly. I suspect that they don't have a mature process for escalations, and they don't have a usable knowledge base article repository. They seems to push emails around to let us know that people are working on the issues to find solutions, but this takes weeks and oftentimes still leaves us without a resolution.
    Incentivized
    Read full review
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Apollo.io
    We found the contact data from Apollo.io was more reliable than Instantly.ai. We used Instantly.ai for about 6 months before stopping our use of it. Growbots doesn't give you as much volume for the same price at Apollo.io. However, we did close sales with Growbots, and we did not with Apollo.io. It could have just been our unique experience, but that's what happened.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Apollo.io
    • Apollo.io has helped me find a good set of new target audience for the business that I am in, essentially helping me build a prospective line and grow my lead database by 25 to 30% where I lack a certain skill
    • The Apollo.io quality of the data that it has is significantly better through other competitors like Lusha and others
    • In terms of the revenue increase, there have been certain instances where I have found a new acquirer that essentially I would not have found in a general scenario and that has help me generate from the new identified lead
    Incentivized
    Read full review
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots

    Apollo.io Screenshots

    Screenshot of people, appearing in ApolloScreenshot of Apollo's data enrichment dashboardScreenshot of a view of unified customer dataScreenshot of Apollo's AI-assisted meetings