Likelihood to Recommend Articulate Studio is constantly surprising in terms of what it can do. It is like a "Swiss Army Knife" of functionality. I've used it to build portfolios, whole interactive websites, authoring videos and I often discover novel ways to make it useful on a pretty regular basis. What would be a situation where you would not want to use Articulate Studio? Well, even though you can use it to author video and to publish websites, it's not a replacement for a video editing package or a web platform like WordPress, but there are times when it will do certain things in an astoundingly simple way superior to other tools.
Read full review UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review Pros They made it very easy to understand how to add new content to the courses, including images, videos or audio, of course, you are still able to do text-based content as well. Creating quizzes has never been easier. The ability to add controls to each question and what actions each answer creates, whether an additional question or passing to the next section. Customizing these actions are very easy to learn and add to your course. Being able to use your own scoring mechanism is awesome! I like SCORM but there are many options to use including a custom one of your own. This ability allows you to pass your students over to a proprietary system that enrolls them in the next course, or use the built-in utilities to provide the next course or quiz, the choice is yours! Read full review UKG has an amazing support team to reach out to if assistance is needed All add-ons of UKG Pro integrate seamlessly making it a powerful software program UKG Pro is very configurable to meet the specific needs of companies It is easy to use and navigate The mobile app is loved by all employees and provides on-demand access The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other. The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere. Read full review Cons The audio editor is awful. Sometimes when you cut a section, it actually takes a different section that you selected. Especially when in zoom mode. You have to then undo the action, and re-do. Also, scrubbing through the audio is difficult. If you're exporting audio, it can glitch during the process. I avoid using the audio editor whenever I can. After all these years, it's still a buggy program. You can be doing your recordings, and a sudden message appears saying that something went wrong and needs to close. I've done re-installs, contacted support, and I constantly clear the temp folder. Still happens. Also, it's a good idea to export your audio, and there have been times the program freezes up on me, and the audio file (in the .ppta file) gets corrupted and all audio is permanently lost. The program can get slow when publishing, previewing or opening the audio editor. The included Engage program is pretty good, but it needs more customization options. And I think they can add more modules that provide a little more engagement. Read full review As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations. As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues. As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible. Read full review Likelihood to Renew There is very little chance that this software wold not be renewed. It has become an integral part of our standard software for elearning development.
Read full review We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review Usability This is very useable software even for novice eLearning authoring users. People with some PowerPoint experience should be fine with this software and even Excel!
Read full review Mobile App : Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review Reliability and Availability I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review Performance Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review Support Rating I've never really had any major issues with the product (Other than the registration loop error)and my ten out of ten rating is based on the assistance I got when we initially set up the extension in Power Point. I found the support folks to be professional, helpful and friendly
Read full review Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review In-Person Training I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review Online Training Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review Implementation Rating Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review Alternatives Considered Articulate Studio is very much a leader in the e-learning space. It stacks up well against other tools designed to quickly and easily build and update CBTs by managers and super-users versus needing to invest time and effort in dedicated e-learning developers. Process improvement initiatives and cross-functional departments are empowered to develop their trainings themselves and identify areas for future development.
Read full review My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review Scalability Read full review Return on Investment I only see positive impact since it is a very easy to use tool for rapid learning. The only point is to know what is possible to develop using this tool to avoid any kind of frustration afterwards. Another positive impact is that we don't need a diversified development team. There is no need of technical professionals, and a creative instructional designer is enough to develop effective learning content using Studio. The third positive impact is that Studio makes possible to realize short-term projects, mainly when there's already a PowerPoint presentation. Read full review We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards. Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off Read full review ScreenShots