What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 80 reviews and ratings
Feature Set Ratings
- Saba Cloud ranks higher in 5 feature sets: Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings

N/A
0 Ratings
Employment history
7.8
78%
140 Ratings

N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings

N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings

N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings

N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings

N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings

N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings

N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings

N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings

N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings

N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings

N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings

N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings

N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings

N/A
0 Ratings
Balance details
7.8
78%
99 Ratings

N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings

N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings

N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings

N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings

N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings

N/A
0 Ratings
View job history
8.5
85%
108 Ratings

N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings

N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%

Saba Cloud
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings

N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings

N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings

N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%

8.2
Saba Cloud
82%
Saba Cloud ranks higher in 3/3 features
Saba Cloud ranks higher in 3/3 features
New hire portal
6.5
65%
98 Ratings

6.9
69%
11 Ratings
Manager tracking tools
6.1
61%
76 Ratings

9.4
94%
18 Ratings
Compliance tracking and reporting
N/A
0 Ratings

8.2
82%
22 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%

9.8
Saba Cloud
98%
Saba Cloud ranks higher in 5/5 features
Saba Cloud ranks higher in 5/5 features
Corporate goal setting
6.5
65%
43 Ratings

9.9
99%
23 Ratings
Individual goal setting
7.5
75%
53 Ratings

9.9
99%
24 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings

9.4
94%
24 Ratings
Performance tracking
7.0
70%
50 Ratings

9.9
99%
23 Ratings
Subordinate goal setting
N/A
0 Ratings

9.9
99%
23 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%

8.4
Saba Cloud
84%
Saba Cloud ranks higher in 10/10 features
Saba Cloud ranks higher in 10/10 features
Performance plans
6.2
62%
59 Ratings

9.4
94%
20 Ratings
Performance improvement plans
6.3
63%
50 Ratings

8.9
89%
17 Ratings
Review status tracking
6.7
67%
57 Ratings

9.8
98%
18 Ratings
Review reminders
7.0
70%
55 Ratings

9.9
99%
17 Ratings
Multiple review frequency
5.9
59%
50 Ratings

7.8
78%
14 Ratings
Plan weighting
N/A
0 Ratings

7.5
75%
13 Ratings
Manager note taking
N/A
0 Ratings

6.8
68%
14 Ratings
Rater nomination workflow
N/A
0 Ratings

8.1
81%
14 Ratings
Workflow restrictions
N/A
0 Ratings

6.6
66%
13 Ratings
Reporting
N/A
0 Ratings

9.4
94%
25 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%

8.5
Saba Cloud
85%
Saba Cloud ranks higher in 4/4 features
Saba Cloud ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings

9.9
99%
12 Ratings
Candidate ranking
6.4
64%
21 Ratings

7.8
78%
11 Ratings
Candidate search
5.3
53%
27 Ratings

8.4
84%
11 Ratings
Candidate development
6.0
60%
23 Ratings

7.7
77%
12 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%

8.9
Saba Cloud
89%
Saba Cloud ranks higher in 14/14 features
Saba Cloud ranks higher in 14/14 features
Job Requisition Management
6.7
67%
85 Ratings

8.6
86%
5 Ratings
Company Website Posting
6.5
65%
79 Ratings

8.6
86%
5 Ratings
Publish to Social Media
6.5
65%
59 Ratings

9.1
91%
4 Ratings
Job Search Site Posting
6.5
65%
71 Ratings

8.2
82%
4 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings

9.0
90%
5 Ratings
Applicant Tracking
6.4
64%
83 Ratings

9.5
95%
5 Ratings
Notifications and Alerts
5.6
56%
69 Ratings

9.0
90%
7 Ratings
Customized Application Form
N/A
0 Ratings

8.6
86%
4 Ratings
Resume Management
N/A
0 Ratings

8.1
81%
4 Ratings
Candidate Search
N/A
0 Ratings

9.1
91%
5 Ratings
Collaboration
N/A
0 Ratings

9.0
90%
5 Ratings
Email Templates
N/A
0 Ratings

9.5
95%
6 Ratings
User Permissions
N/A
0 Ratings

9.0
90%
5 Ratings
Reporting
N/A
0 Ratings

9.5
95%
8 Ratings
Learning Management

Ascentis (discontinued)
Feature Set Not Supported
N/A

9.2
Saba Cloud
92%
Saba Cloud ranks higher in 11/11 features
Saba Cloud ranks higher in 11/11 features
Course authoring
N/A
0 Ratings

7.0
70%
21 Ratings
Course catalog or library
N/A
0 Ratings

9.3
93%
28 Ratings
Player/Portal
N/A
0 Ratings

9.4
94%
25 Ratings
Learning content
N/A
0 Ratings

9.8
98%
27 Ratings
Mobile friendly
N/A
0 Ratings

9.8
98%
22 Ratings
Progress tracking & certifications
N/A
0 Ratings

9.4
94%
27 Ratings
Assignments
N/A
0 Ratings

8.0
80%
26 Ratings
Compliance management
N/A
0 Ratings

9.4
94%
28 Ratings
Learning administration
N/A
0 Ratings

9.4
94%
27 Ratings
Learning reporting & analytics
N/A
0 Ratings

9.4
94%
27 Ratings
Social learning
N/A
0 Ratings

9.8
98%
19 Ratings
Attribute Ratings
- Ascentis (discontinued) is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
- Saba Cloud is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings

9.5
Saba Cloud
95%
47 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings

4.5
Saba Cloud
45%
5 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings

7.8
Saba Cloud
78%
11 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings

Saba Cloud
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings

Saba Cloud
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings

8.5
Saba Cloud
85%
24 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating

Saba Cloud
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings

Saba Cloud
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings

4.5
Saba Cloud
45%
3 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings

Saba Cloud
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesSaba Cloud
Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Verified User
Supervisor in Marketing
Marketing & Advertising Company, 201-500 employeesPros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesSaba Cloud
- Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
- Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
- Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.
Sr. Organizational Development Consultant
Lake Michigan Credit UnionBanking, 1001-5000 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesSaba Cloud
- Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
- Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.
Director of eLearning
Guitar CenterRetail, 10,001+ employees
Pricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Saba Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Saba Cloud
Saba Cloud 4.5
Based on 5 answers
Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.
Solutions Architect
NintexComputer Software, 201-500 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesSaba Cloud
Saba Cloud 7.8
Based on 11 answers
As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.
Learning and Development Specialist
Washington University in St. LouisHigher Education, 10,001+ employees
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesSaba Cloud
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesSaba Cloud
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesSaba Cloud
Saba Cloud 8.5
Based on 24 answers
For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.
Learning and Development Strategist
Brundage Management CompanyFinancial Services, 1001-5000 employees
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Saba Cloud
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Saba Cloud
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Saba Cloud
Saba Cloud 4.5
Based on 3 answers
Was not involved with integration.
E-Learning Coordinator
Little Caesars Inc.Food & Beverages, 10,001+ employees
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesSaba Cloud
We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

Verified User
Administrator in Corporate
Retail Company, 10,001+ employeesScalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Saba Cloud
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesSaba Cloud
- This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.
LMS Administrator / Trainer
Barber National InstituteNon-profit Organization Management, 1001-5000 employees