What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.3 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
- Ascentis (discontinued) ranks higher in 5 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting
- Sage HRMS ranks higher in 6 feature sets: Asset Management, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%

6.2
Sage HRMS
62%
Ascentis (discontinued) ranks higher in 6/7 features
Ascentis (discontinued) ranks higher in 6/7 features
Employee demographic data
7.6
76%
137 Ratings

8.1
81%
8 Ratings
Employment history
7.8
78%
140 Ratings

7.7
77%
9 Ratings
Job profiles and administration
7.6
76%
128 Ratings

5.1
51%
9 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings

6.7
67%
9 Ratings
Organizational charting
6.3
63%
90 Ratings

6.0
60%
4 Ratings
Organization and location management
7.9
79%
109 Ratings

6.0
60%
6 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings

4.1
41%
7 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%

5.8
Sage HRMS
58%
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings

7.0
70%
7 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings

5.3
53%
4 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings

6.0
60%
2 Ratings
Benefit plan administration
7.7
77%
108 Ratings

4.2
42%
6 Ratings
Direct deposit files
9.2
92%
100 Ratings

7.7
77%
7 Ratings
Salary revision and increment management
8.5
85%
92 Ratings

4.7
47%
6 Ratings
Reimbursement management
8.8
88%
51 Ratings

5.5
55%
7 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%

3.8
Sage HRMS
38%
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings

4.5
45%
6 Ratings
Balance details
7.8
78%
99 Ratings

4.5
45%
7 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings

2.3
23%
6 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%

5.3
Sage HRMS
53%
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings

5.9
59%
8 Ratings
Update personal information
8.8
88%
151 Ratings

6.6
66%
7 Ratings
View company policy documentation
6.9
69%
110 Ratings

3.2
32%
6 Ratings
Employee recognition
7.1
71%
61 Ratings

6.0
60%
4 Ratings
View job history
8.5
85%
108 Ratings

4.9
49%
5 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%

7.0
Sage HRMS
70%
Sage HRMS ranks higher in 1/1 features
Sage HRMS ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings

7.0
70%
2 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%

4.6
Sage HRMS
46%
Ascentis (discontinued) ranks higher in 2/3 features
Ascentis (discontinued) ranks higher in 2/3 features
Report builder
6.5
65%
144 Ratings

2.0
20%
7 Ratings
Pre-built reports
7.3
73%
142 Ratings

3.9
39%
8 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings

8.0
80%
6 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%

7.0
Sage HRMS
70%
Sage HRMS ranks higher in 2/2 features
Sage HRMS ranks higher in 2/2 features
New hire portal
6.5
65%
98 Ratings

7.0
70%
4 Ratings
Manager tracking tools
6.1
61%
76 Ratings

7.0
70%
3 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%

7.3
Sage HRMS
73%
Ascentis (discontinued) ranks higher in 2/4 features
Ascentis (discontinued) ranks higher in 2/4 features
Corporate goal setting
6.5
65%
43 Ratings

8.0
80%
1 Rating
Individual goal setting
7.5
75%
53 Ratings

7.0
70%
2 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings

8.0
80%
1 Rating
Performance tracking
7.0
70%
50 Ratings

6.0
60%
2 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%

7.8
Sage HRMS
78%
Sage HRMS ranks higher in 5/5 features
Sage HRMS ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings

9.0
90%
3 Ratings
Performance improvement plans
6.3
63%
50 Ratings

8.0
80%
3 Ratings
Review status tracking
6.7
67%
57 Ratings

7.0
70%
3 Ratings
Review reminders
7.0
70%
55 Ratings

8.0
80%
4 Ratings
Multiple review frequency
5.9
59%
50 Ratings

7.0
70%
3 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%

8.5
Sage HRMS
85%
Sage HRMS ranks higher in 4/4 features
Sage HRMS ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings

9.0
90%
1 Rating
Candidate ranking
6.4
64%
21 Ratings

8.0
80%
1 Rating
Candidate search
5.4
54%
27 Ratings

8.0
80%
1 Rating
Candidate development
6.0
60%
23 Ratings

9.0
90%
1 Rating
Recruiting / ATS

6.4
Ascentis (discontinued)
64%

7.5
Sage HRMS
75%
Sage HRMS ranks higher in 6/7 features
Sage HRMS ranks higher in 6/7 features
Job Requisition Management
6.7
67%
85 Ratings

5.0
50%
2 Ratings
Company Website Posting
6.5
65%
79 Ratings

6.6
66%
3 Ratings
Publish to Social Media
6.5
65%
59 Ratings

9.0
90%
1 Rating
Job Search Site Posting
6.5
65%
71 Ratings

7.0
70%
1 Rating
Duplicate Candidate Prevention
6.5
65%
57 Ratings

8.0
80%
1 Rating
Applicant Tracking
6.4
64%
83 Ratings

8.0
80%
2 Ratings
Notifications and Alerts
5.6
56%
69 Ratings

9.0
90%
1 Rating
Attribute Ratings
- Ascentis (discontinued) is rated higher in 1 area: Likelihood to Recommend
- Sage HRMS is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings

4.5
Sage HRMS
45%
10 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings

8.0
Sage HRMS
80%
1 Rating
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings

Sage HRMS
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings

Sage HRMS
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings

Sage HRMS
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings

Sage HRMS
N/A
0 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating

Sage HRMS
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings

Sage HRMS
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings

Sage HRMS
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings

Sage HRMS
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesSage HRMS
Sage HRMS is a software that fits in all organizations whether small or large and this makes it the most suitable HR solution as it will help you manage your workforce even if it may appear small. The software has analytics and reporting tools that are applicable in performance management where you will use them in assessing the productivity of your employees and plan on how to improve further as a workforce. It further helps in employee on-boarding, payroll management, and talent management
Human Resource Officer
TSCEducation Management, 10,001+ employees
Pros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesSage HRMS
- Ability to see history (like job history) easily at a glance.
- Ability to make changes easily.
- Organizing info in the employee record.

Verified User
Contributor in Human Resources
Hospital & Health Care Company, 1001-5000 employeesCons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesSage HRMS
- We changed our chart of accounts. The system does not allow you to change the numbering format, so we had to start over with new databases.
- The tax return portion of the software does not file local taxes. We would definitely like to see this functionality in the future.
- The payroll piece does not handle complicated move up and move downs for union pay. This could definitely be improved upon.

Verified User
Director in Corporate
Printing Company, 201-500 employeesPricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sage HRMS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Sage HRMS
Sage HRMS 8.0
Based on 1 answer
I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced
Human Resources Coordinator
Neill-TSPHuman Resources, 1001-5000 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesSage HRMS
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesSage HRMS
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesSage HRMS
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesSage HRMS
No score
No answers yet
No answers on this topic
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Sage HRMS
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Sage HRMS
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Sage HRMS
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesSage HRMS
Sage HRMS was very cost effective for a non-profit. It does all that we needed as a company and more. It also allows us to handle payroll ourselves instead of outsourcing [it].

Verified User
Director in Finance and Accounting
Non-Profit Organization Management Company, 201-500 employeesScalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Sage HRMS
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesSage HRMS
- there can be a high ROI when processing payroll in house compared to outsourced. Not to mention the flexibility you gain.
Implementation Specialist
AbilaComputer Software, 11-50 employees