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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assembly Neos

    Score8.4 out of 10
    N/ANeos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.

    $1,188

    per year per user

    Elite ProLaw

    Score4.1 out of 10
    N/AProLaw from Elite (formerly of Thomson Reuters) is the legal billing management software that connects the entire organization, helping teams deliver premier client service. By combining client and matter management, docketing, time entry, billing, and accounting, ProLaw helps simplify a practice while enhancing productivity firm-wide. ProLaw is software is designed to simplify and coordinate the work of lawyers and staff by combining case and matter management, time entry, billing,…N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Assembly NeosElite ProLawOpenText Documentum
    Editions & Modules
    Neos Essentials
    $99
    per month per user (for annual payers)
    Neos Premium
    $129
    per month per user (for annual payers)
    NeosAI Platinum
    $179
    per month per user (for annual payers)
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Assembly NeosElite ProLawOpenText Documentum
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details———
    More Pricing Information
    Community Pulse
    Assembly NeosElite ProLawOpenText Documentum
    Considered Multiple Products
    Assembly Software
    No answer on this topic
    Elite Technology
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    63 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    67 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    No answers on this topic
    No answers on this topic
    Features
    Assembly NeosElite ProLawOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Assembly Neos and Elite ProLaw and OpenText Documentum
    Feature
    Assembly Neos
    -
    Ratings
    Elite ProLaw
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings00 Ratings9.07 Ratings
    Document management00 Ratings00 Ratings9.07 Ratings
    Records management00 Ratings00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings00 Ratings9.07 Ratings
    Automated workflows00 Ratings00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings00 Ratings9.03 Ratings
    Mobile support00 Ratings00 Ratings9.03 Ratings
    Integration00 Ratings00 Ratings10.03 Ratings
    Best Alternatives
    Assembly NeosElite ProLawOpenText Documentum
    Small Businesses
    No answers on this topic
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Assembly NeosElite ProLawOpenText Documentum
    Likelihood to Recommend
    8.2
    (70 ratings)
    8.2
    (6 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    8.6
    (8 ratings)
    10.0
    (1 ratings)
    8.0
    (4 ratings)
    Usability
    7.9
    (69 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.9
    (4 ratings)
    8.9
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Assembly NeosElite ProLawOpenText Documentum
    Likelihood to Recommend
    Assembly Software
    In my personal experience Assembly Neos is well suited for all our business needs here at our law firm. I can't think of any scenario where it's less appropriate. I can't even imagine what my workload would be like without Assembly Neos. It makes my case management easier and bearable. If you haven't worked with Assembly Neos you should give it a try because it will meet your needs.
    Incentivized
    Read full review
    Elite Technology
    once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
    Incentivized
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    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
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    Pros
    Assembly Software
    • Stores large files/allows for large files to be easily accessed and pulled up
    • The Assembly Neos tagging feature in the notes section has been incredibly helpful in keeping assignments organized and directing coworkers to certain case files
    • The tabs in the Documents section are very detailed and help keep large case files organized
    • The display of each file is easy to look at and organized, even when the files are very big or busy
    Incentivized
    Read full review
    Elite Technology
    • Accounting, time entry and billing are an easy task with ProLaw.
    • Streamlines and automates the work of lawyers and other staff.
    • Risk management and maintain regulatory challenges.
    • Case and matter management.
    • Integration with Microsoft apps such as Excel, Word and Outlook.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
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    Cons
    Assembly Software
    • The lists that Neos has need to be updated and more accurate; a lot of the items are not useful.
    • Neos can be very difficult to use for someone that isn't tech savvy.
    • I wish that the notes and communications tabs were the same tab, there are almost too many tabs for information to be.
    Incentivized
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    Elite Technology
    • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
    • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
    Incentivized
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    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Assembly Software
    I gave Assembly Neos a 10/10 because it has transformed how we manage cases from intake to settlement. The platform combines powerful automation, centralized document management, and seamless communication tracking in a way that saves our team hours every week. It’s intuitive for new users, highly customizable to match our workflows, and backed by responsive customer support. NeosAI and workflow automation have noticeably reduced manual tasks, allowing us to focus more on client service and case strategy. Overall, it’s become an essential tool for running our firm efficiently and effectively.
    Incentivized
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    Elite Technology
    ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
    Incentivized
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    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
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    Usability
    Assembly Software
    Because it's been a good and efficient source for our company to manage our client's profiles and being able to track everything that is happening during the process of their case. And while they get the attention needed but also for us to see the progress we have made with their treatment.
    Incentivized
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    Elite Technology
    In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Assembly Software
    Assembly Neos support is top tier. Within minutes, sometimes even seconds after submitting a ticket for help, someone from Assembly Neos is calling to help. The staff has always been extremely nice and so helpful. They always take their time explaining things and helping us to solve whatever problem we may have
    Incentivized
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    Elite Technology
    ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.
    Incentivized
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    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
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    Alternatives Considered
    Assembly Software
    Neos stands out strongly against other case management software programs due to its consistent and frequent updates. Most software updates occur once a quarter or even once a year. I feel like I'm receiving a message from Neos Assembly once a week, advising that a new feature is in the beta stage or is now live as a complete new addition.
    Incentivized
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    Elite Technology
    Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
    Incentivized
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    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
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    Return on Investment
    Assembly Software
    • By creating well-defined processes and implementing automated systems within the platform, it has become significantly easier to handle a higher volume of cases than would be possible without any systems in place.
    • The time saved on administrative tasks can now be redirected toward higher-value activities, such as client engagement and case strategy, ultimately driving better outcomes and supporting business growth.
    • With real-time updates and shared access to documents and notes, everyone involved in a case can collaborate more effectively, reducing bottlenecks and ensuring tasks are completed on time. This transparency also helps with tracking progress and identifying areas for improvement.
    Incentivized
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    Elite Technology
    • Discovery has been cut down dramatically
    • billing takes half the time it used to
    • lost documents are a thing of the past
    Incentivized
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    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
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    ScreenShots

    Assembly Neos Screenshots

    Screenshot of the interface to access case documents, which can be organized in any preferred wayScreenshot of Neos' direct integration with Outlook 365Screenshot of where to create reports and dashboards for immediate access to critical dataScreenshot of the customized intake that transitions into a caseScreenshot of a customizable Neos Today home screen, that puts all needed info front and center