What users are saying about
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Top Rated
1318 Ratings
13 Ratings
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Score 5.3 out of 100

Webex Meetings

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Top Rated
1318 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

Webex Meetings

The use cases for Cisco Webex Meetings:1. Meetings (Business, Casual, Personal, Office) - This software is best suited for meetings because of the features like Immersive Share, Noise Reduction, and Sound Enhancement. 2. Webinars or View-only interactions - It can be hosted on Webex or live on Facebook, and can be hosted with crystal clear audio with HD video.
Siddhant Tripathi | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
Webex Meetings
8.1
High quality audio
AT&T Office@Hand
8.0
Webex Meetings
8.5
High quality video
AT&T Office@Hand
8.0
Webex Meetings
8.4
Low bandwidth requirements
AT&T Office@Hand
10.0
Webex Meetings
7.4
Mobile support
AT&T Office@Hand
9.0
Webex Meetings
8.1

Screen Sharing

AT&T Office@Hand
9.5
Webex Meetings
8.5
Desktop sharing
AT&T Office@Hand
10.0
Webex Meetings
8.8
Whiteboards
AT&T Office@Hand
9.0
Webex Meetings
8.2

Online Meetings / Events

AT&T Office@Hand
9.6
Webex Meetings
8.3
Calendar integration
AT&T Office@Hand
10.0
Webex Meetings
8.5
Meeting initiation
AT&T Office@Hand
9.0
Webex Meetings
8.4
Integrates with social media
AT&T Office@Hand
10.0
Webex Meetings
7.5
Record meetings / events
AT&T Office@Hand
9.0
Webex Meetings
8.6
Slideshows
AT&T Office@Hand
10.0
Webex Meetings
8.6

Online Events Collaboration

AT&T Office@Hand
9.3
Webex Meetings
8.4
Live chat
AT&T Office@Hand
9.0
Webex Meetings
8.4
Audience polling
AT&T Office@Hand
10.0
Webex Meetings
8.5
Q&A
AT&T Office@Hand
9.0
Webex Meetings
8.4

Online Events Security

AT&T Office@Hand
9.7
Webex Meetings
8.4
User authentication
AT&T Office@Hand
10.0
Webex Meetings
8.4
Participant roles & permissions
AT&T Office@Hand
9.0
Webex Meetings
8.5
Confidential attendee list
AT&T Office@Hand
10.0
Webex Meetings
8.1

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Broad collaboration options such as screen sharing, survey, file sharing
  • Cloud storage availability for meeting recordings
  • Joining a meeting by landline phone from any country, important for international sales
  • Secure meetings with up-to-date features such as e2e encryption and tls 1.2
Christopher J Evans | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 152 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 132 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 132 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AT&T Office@Hand Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
Webex Meetings
8.5

Likelihood to Renew

AT&T Office@Hand
Webex Meetings
7.6

Usability

AT&T Office@Hand
Webex Meetings
8.9

Reliability and Availability

AT&T Office@Hand
Webex Meetings
9.0

Performance

AT&T Office@Hand
Webex Meetings
8.7

Support Rating

AT&T Office@Hand
Webex Meetings
8.3

In-Person Training

AT&T Office@Hand
Webex Meetings
6.4

Online Training

AT&T Office@Hand
Webex Meetings
7.8

Implementation Rating

AT&T Office@Hand
Webex Meetings
9.1

Scalability

AT&T Office@Hand
Webex Meetings
8.9

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