What users are saying about
1082 Ratings
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Score 8 out of 100
45 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Confluence

Atlassian Confluence is extremely well suited for capturing knowledge and sharing it with your organization. Whether that takes the form of blog posts, technical documentation, or project status reports, Confluence can handle it all. Anytime that written documentation with detail would be valuable to your organization, Atlassian Confluence is THE tool to use.The only time I'd say that it is less suited for use is as a substitute for a face-to-face conversation. Sometimes people will use Atlassian Confluence as a communications vehicle when an in-person dialog would be much more expedient. Of course, you could always capture the output of that conversation as a Confluence page!
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

[Microsoft Power Automate (formerly Microsoft Flow) is well suited] if you have scenarios where you want to automate email notifications or getting approvals from different stakeholders.Also if you need integrations with some other M365 Applications, this works great. To make the flows running longer than 30 days you need to do some workarounds like create new flow post 30 days. This is still a challenge in Power Automate
Ankit saxena | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.9
Microsoft Power Automate
Task Management
Confluence
8.7
Microsoft Power Automate
Gantt Charts
Confluence
7.9
Microsoft Power Automate
Scheduling
Confluence
7.2
Microsoft Power Automate
Workflow Automation
Confluence
7.7
Microsoft Power Automate
Mobile Access
Confluence
8.0
Microsoft Power Automate
Search
Confluence
7.9
Microsoft Power Automate
Visual planning tools
Confluence
7.9
Microsoft Power Automate

Communication

Confluence
8.0
Microsoft Power Automate
Chat
Confluence
6.4
Microsoft Power Automate
Notifications
Confluence
8.8
Microsoft Power Automate
Discussions
Confluence
8.2
Microsoft Power Automate
Surveys
Confluence
7.0
Microsoft Power Automate
Internal knowledgebase
Confluence
8.8
Microsoft Power Automate
Integrates with GoToMeeting
Confluence
6.0
Microsoft Power Automate
Integrates with Gmail and Google Hangouts
Confluence
9.3
Microsoft Power Automate
Integrates with Outlook
Confluence
9.6
Microsoft Power Automate

File Sharing & Management

Confluence
8.4
Microsoft Power Automate
Versioning
Confluence
8.6
Microsoft Power Automate
Video files
Confluence
8.0
Microsoft Power Automate
Audio files
Confluence
8.2
Microsoft Power Automate
Document collaboration
Confluence
8.8
Microsoft Power Automate
Access control
Confluence
9.0
Microsoft Power Automate
Advanced security features
Confluence
8.8
Microsoft Power Automate
Integrates with Google Drive
Confluence
8.0
Microsoft Power Automate
Device sync
Confluence
8.0
Microsoft Power Automate

Pros

Confluence

  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Cons

Confluence

  • Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
  • Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.
Chris Snelling, CFA | TrustRadius Reviewer

Microsoft Power Automate

  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.0
Based on 16 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.3
Based on 10 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 10.0
Based on 1 answer
Microsoft Power Automate (formerly Microsoft Flow) is very user friendly. It is mostly just click to add functions or connections and then fill in pertinent information to ensure that the connector functions the way that you want. I was able to create my first flow within minutes just by looking through the connectors and piecing it together.
Phillip Templeton | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 10.0
Based on 4 answers
It is always on, always ready. It is very adaptable and reliable.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 9.8
Based on 8 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.5
Based on 42 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 7.2
Based on 7 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 4 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Microsoft Power Automate

Like all plugin type enabler programs, Flow bridges a gap that SharePoint couldn't fill on its own. SharePoint allows for some helpful automation of collaboration, but where it falls short is where Flow has an opportunity to elaborate. On-Prem Nintex and SharePoint 2016 are both the pinnacle of ease of use and user experience, but they are no longer available to our organization. Since it is the survivor, the goal is to learn to adapt and make the platform sing. If Flow gets the triggers and event-based activity sorted out, along with doing a great job of prepackaging some basic critical functionality like approvals, WIP tracking, and notifications, it should be a great addition to the tool kit.
Chris Carpenter | TrustRadius Reviewer

Scalability

Confluence

Confluence 10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

Microsoft Power Automate

  • With Microsoft Flow, you can connect to many data sources such as DocuSign, Dropbox, Facebook, Google Drive, Google Sheets, Office 365, OneDrive, Salesforce, Slack, SQL Server, and Twitter.
  • Templates are often useful for automating many common business workflows, but you can easily create your own as well.
  • Negative - Not all column types are supported by Flow.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Power Automate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.5
Microsoft Power Automate
8.6

Likelihood to Renew

Confluence
9.0
Microsoft Power Automate

Usability

Confluence
8.3
Microsoft Power Automate
10.0

Reliability and Availability

Confluence
10.0
Microsoft Power Automate

Performance

Confluence
9.8
Microsoft Power Automate

Support Rating

Confluence
8.5
Microsoft Power Automate
7.2

Implementation Rating

Confluence
8.0
Microsoft Power Automate

Scalability

Confluence
10.0
Microsoft Power Automate

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