What users are saying about
Top Rated
1819 Ratings
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Top Rated
2718 Ratings
Top Rated
1819 Ratings
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Score 8.1 out of 100

monday.com

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Top Rated
2718 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • monday.com ranks higher in 1 feature set: Project Management

Project Management

7.5

Confluence

75%
8.2

monday.com

82%
monday.com ranks higher in 14/16 features

Task Management

7.7
77%
83 Ratings
9.2
92%
1243 Ratings

Gantt Charts

7.9
79%
12 Ratings
8.2
82%
709 Ratings

Scheduling

7.2
72%
21 Ratings
8.5
85%
1053 Ratings

Workflow Automation

8.0
80%
55 Ratings
8.2
82%
1064 Ratings

Mobile Access

6.8
68%
80 Ratings
8.0
80%
988 Ratings

Search

7.9
79%
103 Ratings
N/A
0 Ratings

Visual planning tools

7.3
73%
82 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
8.3
83%
1076 Ratings

Team Collaboration

N/A
0 Ratings
9.0
90%
1224 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.3
83%
657 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.0
70%
1 Rating

Document Management

N/A
0 Ratings
7.2
72%
993 Ratings

Email integration

N/A
0 Ratings
7.9
79%
880 Ratings

Timesheet Tracking

N/A
0 Ratings
8.5
85%
588 Ratings

Change request and Case Management

N/A
0 Ratings
8.6
86%
629 Ratings

Budget and Expense Management

N/A
0 Ratings
7.6
76%
541 Ratings

Communication

8.0

Confluence

80%

monday.com

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.5
85%
103 Ratings
N/A
0 Ratings

Discussions

8.0
80%
97 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.4
94%
97 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%

monday.com

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
89 Ratings
N/A
0 Ratings

Video files

7.6
76%
66 Ratings
N/A
0 Ratings

Audio files

8.1
81%
60 Ratings
N/A
0 Ratings

Document collaboration

8.4
84%
100 Ratings
N/A
0 Ratings

Access control

8.9
89%
98 Ratings
N/A
0 Ratings

Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
N/A
0 Ratings

Device sync

8.2
82%
46 Ratings
N/A
0 Ratings

Professional Services Automation

Confluence

Feature Set Not Supported
N/A
7.6

monday.com

76%
monday.com ranks higher in 3/3 features

Quotes/estimates

N/A
0 Ratings
7.2
72%
363 Ratings

Project & financial reporting

N/A
0 Ratings
8.2
82%
464 Ratings

Integration with accounting software

N/A
0 Ratings
7.3
73%
243 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 7 areas: Likelihood to Renew, Availability, Implementation Rating, Ease of integration, Product Scalability, Vendor post-sale, Vendor pre-sale
  • monday.com is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Configurability

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
8.9

monday.com

89%
1251 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings
8.7

monday.com

87%
13 Ratings

Usability

8.3

Confluence

83%
12 Ratings
8.7

monday.com

87%
1184 Ratings

Availability

9.0

Confluence

90%
5 Ratings
8.7

monday.com

87%
5 Ratings

Performance

8.0

Confluence

80%
9 Ratings
8.5

monday.com

85%
5 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
8.3

monday.com

83%
1130 Ratings

Online Training

Confluence

N/A
0 Ratings
8.3

monday.com

83%
3 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings
8.0

monday.com

80%
7 Ratings

Configurability

6.0

Confluence

60%
1 Rating
8.7

monday.com

87%
4 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings
6.2

monday.com

62%
4 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings
7.9

monday.com

79%
5 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating
6.8

monday.com

68%
5 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating
7.1

monday.com

71%
5 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review

monday.com

Just to reiterate my previous points, monday.com is a wonderful system for CRM specifically. I've also made the argument throughout this review that it is beneficial for things like Human Resources and Administrative Tasks as well, but its strengths lie within its CRM capabilities. There are multiple areas that I could elaborate on where Monday is not very useful, but monday.com was not built for those things- so that is an unfair judgment to make. Overall, I think it's a great CRM tool.
Read full review

Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review

monday.com

  • Team Organization/Accountability - Can see what everyone has on their plate, where they are at with a project, and add new projects when necessary.
  • Highly customizable workspaces - There are table items for EVERYTHING. Status updates, URLs, Due dates, Hour of the day, text fields, number fields, user tagging, and so much more. You can organize or track ANYTHING in any way that makes sense to you.
  • Automations - Can create automations to remind people of tasks (in program and through integrations with other software such as Slack), can automatically make tasks populate, and endless other configurations and dependencies.
Read full review

Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review

monday.com

  • Being able to prevent users from being able to easily change job request templates would be a big help.
  • I would like the default listing of completed items in descending order of date. That would make it easier for reporting to be able to glimpse a given week or month and count the number of items completed vs. having to scroll to the bottom of the list. I change the setting constantly, but it seems to revert back to the oldest items on top.
Read full review

Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

monday.com

Starting Price

$0 Contact us

Editions & Modules

monday.com editions and modules pricing
EditionModules
Basic81
Standard102
Pro163
Enterprise04

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Yearly plan: Save 18% Monthly plan also available

Try for free

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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monday.com

It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Read full review

Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review

monday.com

A few features could use improvements, but this is one of the best tools on the market for productivity enhancement. I have researched, used, and reviewed several analogous platforms, and none have the intuitive interface offered by Monday.com. While other platforms may offer more in the way of document development or complex management applications, Monday is user-friendly and ready for integration with other work performance tools.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
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monday.com

There have only been 2 instances in the past year where monday.com was down.
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Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review

monday.com

Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review

monday.com

After a quick evaluation, I really wanted to use monday.com but since its primary use is for teams and collaboration I put it aside for a while and continued to evaluate other tools. In total frustration, I reached out to their support who very graciously and quickly made me aware of how I could utilize monday.com as a freelance team of one. Quick response and I got exactly the help I needed. Otherwise, I've never needed help or support as it's super intuitive to set up and start using.
Read full review

Online Training

Atlassian

No answers on this topic

monday.com

To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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monday.com

We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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monday.com

For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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monday.com

  • Positive - Good for basic organization of projects
  • Positive - Good for tracking who is working on a project
  • Negative - Layout and arrangement of buttons and tolls for update a bit confusing
  • Negative - Quick acquisition of information not intuitive
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Screenshots

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