Confluence vs OpenText Documentum | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 1153 reviews and ratings

Score 8.8 out of 10

Based on 10 reviews and ratings

Feature Rating Comparison

Confluence

OpenText Documentum

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Confluence

OpenText Documentum

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

OpenText Documentum

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Confluence

OpenText Documentum

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Content publishing & creation

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Artificial intelligence

Mobile support

Integration

Pros

QUICK How-to Guides that can be generated and share instantly
One can subscribe to the pages and spaces and receive updates in the feed on their home page
Automatic Email notifications of new updates in the Confluence area
The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability

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Software Integration Tester

WirecardFinancial Services, 501-1000 employees

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Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

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Verified User

Team Lead in Information Technology

Computer Networking Company, 10,001+ employees

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Cons

Over the past 6 years the feature set has not significantly expanded
Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases

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Verified User

Technician in Information Technology

Marketing & Advertising Company, 51-200 employees

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WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

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Indars Sparnins

Software Engineer Team Lead

AccentureChemicals, 10,001+ employees

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Likelihood to Renew

Confluence 9.5

Based on 18 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

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OpenText Documentum 8.0

Based on 4 answers

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

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Principal Consultant

Crown PartnersInformation Services, 51-200 employees

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Usability

Confluence 8.5

Based on 11 answers

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

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Verified User

Analyst in Information Technology

Computer Software Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Confluence 9.0

Based on 5 answers

I do not recall having outages or applications error so far, very reliable and available.

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Normand Whitehead

Senior R&D Eng. Technologist

Trilliant IncTelecommunications, 201-500 employees

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No score

No answers yet

No answers on this topic

Performance

Confluence 8.8

Based on 9 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

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OpenText Documentum 9.0

Based on 2 answers

No answer on this topic is available.

Support Rating

Confluence 8.3

Based on 44 answers

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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OpenText Documentum 7.0

Based on 2 answers

Support is better than with ECM, but could use some improvement.

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Technical Analyst / Technical SME / Tech Lead / Business Analyst

Sanofi AventisPharmaceuticals, 5001-10,000 employees

View all 2 answers on this topic

Implementation Rating

Confluence 8.0

Based on 5 answers

Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.

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Normand Whitehead

Senior R&D Eng. Technologist

Trilliant IncTelecommunications, 201-500 employees

View all 5 answers on this topic

OpenText Documentum 9.0

Based on 2 answers

No answer on this topic is available.

Alternatives Considered

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.

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Director, Build and Release Engineering

Cisco AppDynamicsInformation Technology & Services, 10,001+ employees

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At the time it was purchased it was one of the best, most robust solutions available on the market.

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Verified User

Employee in Information Technology

Oil & Energy Company, 1001-5000 employees

View all 9 answers on this topic

Scalability

Confluence 8.0

Based on 2 answers

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

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Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Confluence has increased cross-departmental visibility into content, activities, and projects
Confluence has also increased collaboration across teams
The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content

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Verified User

Manager in Information Technology

Information Services Company, 51-200 employees

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Allowed us to move from paper document processing and storage
Efficiency and cost savings have yet to be realized
Moved from field handling to centralized AP collection
The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize

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Oracle Solution Architect

AvistaUtilities, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Confluence Editions & Modules

On-premise Edition

Server	10.00¹
Server	2700.00²
Server	5300.00³
Server	10,200.00⁴
Server	19,800.00⁵
Server	30,000.00⁶
Server	45,000.00⁷
Server	90,000.00⁸
Server	150,000.00⁹
Data Center	15,000.00¹⁰
Data Center	30,000.00¹¹
Data Center	52,000.00¹²
Data Center	79,200.00¹³
Data Center	105,600.00¹⁴
Data Center	132,000.00¹⁵
Data Center	143,000.00¹⁶
Data Center	154,000.00¹⁷
Data Center	165,000.00¹⁸
Data Center	176,000.00¹⁹
Data Center	187,000.00²⁰
Data Center	198,000.00²¹
Data Center	209,000.00²²
Data Center	220,000.00²³

10 Users - Perpetual License
25 Users - Perpetual License
50 Users - Perpetual License
100 Users - Perpetual License
250 Users - Perpetual License
500 Users - Perpetual License
2,000 Users - Perpetual License
10,000 Users - Perpetual License
10,001+ Users - Perpetual License
500 Users - Annually
1,000 Users - Annually
2,000 Users - Annually
3,000 Users - Annually
4,000 Users - Annually
5,000 Users - Annually
10,000 Users - Annually
15,000 Users - Annually
20,000 Users - Annually
25,000 Users - Annually
30,000 Users - Annually
35,000 Users - Annually
40,000 Users - Annually
40,001+ Users - Annually

SaaS Edition

Free	0.00¹
Standard	5.00²
Premium	10.00²
Enterprise	Contact Sales

Free for 10 Users
Per User Per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

OpenText Documentum Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

Confluence

OpenText Documentum

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