What users are saying about
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Top Rated
1153 Ratings

Confluence

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Top Rated
1153 Ratings
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Score 8.1 out of 100
10 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

OpenText Documentum

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Craig Soucie | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
OpenText Documentum
Task Management
Confluence
7.9
OpenText Documentum
Gantt Charts
Confluence
7.9
OpenText Documentum
Scheduling
Confluence
7.2
OpenText Documentum
Workflow Automation
Confluence
7.9
OpenText Documentum
Mobile Access
Confluence
7.2
OpenText Documentum
Search
Confluence
7.8
OpenText Documentum
Visual planning tools
Confluence
7.8
OpenText Documentum

Communication

Confluence
8.0
OpenText Documentum
Chat
Confluence
6.4
OpenText Documentum
Notifications
Confluence
8.8
OpenText Documentum
Discussions
Confluence
8.0
OpenText Documentum
Surveys
Confluence
7.0
OpenText Documentum
Internal knowledgebase
Confluence
8.9
OpenText Documentum
Integrates with GoToMeeting
Confluence
6.0
OpenText Documentum
Integrates with Gmail and Google Hangouts
Confluence
9.3
OpenText Documentum
Integrates with Outlook
Confluence
9.6
OpenText Documentum

File Sharing & Management

Confluence
8.1
OpenText Documentum
Versioning
Confluence
8.7
OpenText Documentum
Video files
Confluence
7.6
OpenText Documentum
Audio files
Confluence
7.7
OpenText Documentum
Document collaboration
Confluence
8.6
OpenText Documentum
Access control
Confluence
8.7
OpenText Documentum
Advanced security features
Confluence
8.2
OpenText Documentum
Integrates with Google Drive
Confluence
7.8
OpenText Documentum
Device sync
Confluence
7.4
OpenText Documentum

Enterprise Content Management

Confluence
OpenText Documentum
8.1
Content capture & imaging
Confluence
OpenText Documentum
9.6
File sync, storage & archiving
Confluence
OpenText Documentum
9.5
Document management
Confluence
OpenText Documentum
9.8
Records management
Confluence
OpenText Documentum
7.0
Content search & retrieval
Confluence
OpenText Documentum
9.5
Enterprise content collaboration
Confluence
OpenText Documentum
6.1
Content publishing & creation
Confluence
OpenText Documentum
6.2
Security, risk management & information governance
Confluence
OpenText Documentum
8.9
Contract lifecycle management
Confluence
OpenText Documentum
9.7
Automated workflows
Confluence
OpenText Documentum
9.7
Artificial intelligence
Confluence
OpenText Documentum
5.1
Mobile support
Confluence
OpenText Documentum
5.2
Integration
Confluence
OpenText Documentum
8.9

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

OpenText Documentum

  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

OpenText Documentum

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

OpenText Documentum

OpenText Documentum 8.0
Based on 4 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

OpenText Documentum

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

OpenText Documentum

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

OpenText Documentum

OpenText Documentum 9.0
Based on 2 answers
No answer on this topic is available.

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

OpenText Documentum

OpenText Documentum 7.0
Based on 2 answers
Support is better than with ECM, but could use some improvement.
Chris McCabe | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

OpenText Documentum

OpenText Documentum 9.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

OpenText Documentum

At the time it was purchased it was one of the best, most robust solutions available on the market.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

OpenText Documentum

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

OpenText Documentum

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

OpenText Documentum

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Documentum Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
OpenText Documentum
8.5

Likelihood to Renew

Confluence
9.5
OpenText Documentum
8.0

Usability

Confluence
8.5
OpenText Documentum

Reliability and Availability

Confluence
9.0
OpenText Documentum

Performance

Confluence
8.8
OpenText Documentum
9.0

Support Rating

Confluence
8.3
OpenText Documentum
7.0

Implementation Rating

Confluence
8.0
OpenText Documentum
9.0

Scalability

Confluence
8.0
OpenText Documentum

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