What users are saying about
Confluence
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Top Rated
1683 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 1683 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%

OpenText Documentum
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.7
77%
83 Ratings

N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings

N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings

N/A
0 Ratings
Workflow Automation

8.0
80%
55 Ratings

N/A
0 Ratings
Mobile Access

6.8
68%
80 Ratings

N/A
0 Ratings
Search

7.8
78%
103 Ratings

N/A
0 Ratings
Visual planning tools

7.4
74%
82 Ratings

N/A
0 Ratings
Communication

8.0
Confluence
80%

OpenText Documentum
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings

N/A
0 Ratings
Notifications

8.6
86%
103 Ratings

N/A
0 Ratings
Discussions

8.0
80%
97 Ratings

N/A
0 Ratings
Surveys

7.0
70%
15 Ratings

N/A
0 Ratings
Internal knowledgebase

9.3
93%
97 Ratings

N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings

N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings

N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%

OpenText Documentum
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
89 Ratings

N/A
0 Ratings
Video files

7.7
77%
66 Ratings

N/A
0 Ratings
Audio files

8.0
80%
60 Ratings

N/A
0 Ratings
Document collaboration

8.4
84%
100 Ratings

N/A
0 Ratings
Access control

8.8
88%
98 Ratings

N/A
0 Ratings
Advanced security features

8.6
86%
74 Ratings

N/A
0 Ratings
Integrates with Google Drive

7.9
79%
47 Ratings

N/A
0 Ratings
Device sync

8.1
81%
46 Ratings

N/A
0 Ratings
Enterprise Content Management

Confluence
Feature Set Not Supported
N/A

9.2
OpenText Documentum
92%
OpenText Documentum ranks higher in 13/13 features
OpenText Documentum ranks higher in 13/13 features
Content capture & imaging

N/A
0 Ratings

10.0
100%
7 Ratings
File sync, storage & archiving

N/A
0 Ratings

9.0
90%
7 Ratings
Document management

N/A
0 Ratings

9.0
90%
7 Ratings
Records management

N/A
0 Ratings

9.0
90%
7 Ratings
Content search & retrieval

N/A
0 Ratings

9.0
90%
7 Ratings
Enterprise content collaboration

N/A
0 Ratings

9.0
90%
7 Ratings
Content publishing & creation

N/A
0 Ratings

9.0
90%
7 Ratings
Security, risk management & information governance

N/A
0 Ratings

10.0
100%
7 Ratings
Contract lifecycle management

N/A
0 Ratings

9.0
90%
7 Ratings
Automated workflows

N/A
0 Ratings

9.0
90%
3 Ratings
Artificial intelligence

N/A
0 Ratings

9.0
90%
3 Ratings
Mobile support

N/A
0 Ratings

9.0
90%
3 Ratings
Integration

N/A
0 Ratings

10.0
100%
3 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
- OpenText Documentum is rated higher in 4 areas: Likelihood to Recommend, Performance, Support Rating, Implementation Rating
Likelihood to Recommend

8.3
Confluence
83%
122 Ratings

9.0
OpenText Documentum
90%
10 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings

8.0
OpenText Documentum
80%
4 Ratings
Usability

8.3
Confluence
83%
12 Ratings

OpenText Documentum
N/A
0 Ratings
Availability

9.0
Confluence
90%
5 Ratings

OpenText Documentum
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings

9.0
OpenText Documentum
90%
2 Ratings
Support Rating

6.3
Confluence
63%
45 Ratings

7.0
OpenText Documentum
70%
2 Ratings
Implementation Rating

8.4
Confluence
84%
6 Ratings

9.0
OpenText Documentum
90%
2 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings

OpenText Documentum
N/A
0 Ratings
Likelihood to Recommend
Confluence
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Sr. Engineer
GreyOrangeInformation Technology & Services, 1001-5000 employees
OpenText Documentum
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
ECM Solution and Strategist
Fortune 500Information Technology and Services, 1001-5000 employees
Pros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
OpenText Documentum
- Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
- Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
- Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Verified User
Team Lead in Information Technology
Computer Networking Company, 10,001+ employeesCons
Confluence
- Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
- An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
- Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
OpenText Documentum
- WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
- EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Software Engineer Team Lead
AccentureChemicals, 10,001+ employees
Pricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—OpenText Documentum
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—OpenText Documentum Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
OpenText Documentum
OpenText Documentum 8.0
Based on 4 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Principal Consultant
Crown PartnersInformation Services, 51-200 employees
Usability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesOpenText Documentum
No score
No answers yet
No answers on this topic
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
OpenText Documentum
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
OpenText Documentum
OpenText Documentum 9.0
Based on 2 answers
No answer on this topic is available.
Support Rating
Confluence
Confluence 6.3
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesOpenText Documentum
OpenText Documentum 7.0
Based on 2 answers
Support is better than with ECM, but could use some improvement.
Technical Analyst / Technical SME / Tech Lead / Business Analyst
Sanofi AventisPharmaceuticals, 5001-10,000 employees
Implementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
OpenText Documentum
OpenText Documentum 9.0
Based on 2 answers
No answer on this topic is available.
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
OpenText Documentum
At the time it was purchased it was one of the best, most robust solutions available on the market.

Verified User
Employee in Information Technology
Oil & Energy Company, 1001-5000 employeesScalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesOpenText Documentum
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
OpenText Documentum
- After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
- It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
- Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Product Design/Development Engineer
Accenture Pvt LtdRetail, 10,001+ employees