What users are saying about
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Top Rated
1620 Ratings

Confluence

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Top Rated
1620 Ratings
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Score 8.2 out of 100
128 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Project Management

    7.5

    Confluence

    75%

    Sitecore Experience Manager

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    54 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.9
    69%
    80 Ratings
    N/A
    0 Ratings

    Search

    7.8
    78%
    102 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.4
    74%
    81 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Confluence

    80%

    Sitecore Experience Manager

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    6.4
    64%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    102 Ratings
    N/A
    0 Ratings

    Discussions

    7.9
    79%
    96 Ratings
    N/A
    0 Ratings

    Surveys

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.3
    93%
    96 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Confluence

    83%

    Sitecore Experience Manager

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    8.6
    86%
    88 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    65 Ratings
    N/A
    0 Ratings

    Audio files

    8.0
    80%
    59 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    99 Ratings
    N/A
    0 Ratings

    Access control

    8.8
    88%
    97 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.5
    85%
    73 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.9
    79%
    46 Ratings
    N/A
    0 Ratings

    Device sync

    8.0
    80%
    45 Ratings
    N/A
    0 Ratings

    Security

    Confluence

    Feature Set Not Supported
    N/A
    9.0

    Sitecore Experience Manager

    90%
    Sitecore Experience Manager ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    19 Ratings

    Platform & Infrastructure

    Confluence

    Feature Set Not Supported
    N/A
    8.0

    Sitecore Experience Manager

    80%
    Sitecore Experience Manager ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.0
    80%
    14 Ratings

    Web Content Creation

    Confluence

    Feature Set Not Supported
    N/A
    8.3

    Sitecore Experience Manager

    83%
    Sitecore Experience Manager ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.9
    79%
    19 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Admin section

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Page templates

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Library of website themes

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Form generator

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Web Content Management

    Confluence

    Feature Set Not Supported
    N/A
    8.3

    Sitecore Experience Manager

    83%
    Sitecore Experience Manager ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    SEO support

    N/A
    0 Ratings
    7.9
    79%
    14 Ratings

    Bulk management

    N/A
    0 Ratings
    7.9
    79%
    12 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    7.9
    79%
    17 Ratings

    Community / comment management

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Attribute Ratings

    • Atlassian Confluence is rated higher in 2 areas: Likelihood to Renew, Usability
    • Sitecore Experience Manager is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.3

    Confluence

    83%
    121 Ratings
    8.9

    Sitecore Experience Manager

    89%
    27 Ratings

    Likelihood to Renew

    9.7

    Confluence

    97%
    19 Ratings
    9.0

    Sitecore Experience Manager

    90%
    9 Ratings

    Usability

    8.3

    Confluence

    83%
    12 Ratings
    7.3

    Sitecore Experience Manager

    73%
    4 Ratings

    Availability

    9.0

    Confluence

    90%
    5 Ratings

    Sitecore Experience Manager

    N/A
    0 Ratings

    Performance

    8.0

    Confluence

    80%
    9 Ratings

    Sitecore Experience Manager

    N/A
    0 Ratings

    Support Rating

    6.5

    Confluence

    65%
    45 Ratings
    9.1

    Sitecore Experience Manager

    91%
    4 Ratings

    Online Training

    Confluence

    N/A
    0 Ratings
    10.0

    Sitecore Experience Manager

    100%
    1 Rating

    Implementation Rating

    8.4

    Confluence

    84%
    6 Ratings
    9.1

    Sitecore Experience Manager

    91%
    5 Ratings

    Product Scalability

    8.0

    Confluence

    80%
    2 Ratings

    Sitecore Experience Manager

    N/A
    0 Ratings

    Likelihood to Recommend

    Confluence

    Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
    Hari kapse | TrustRadius Reviewer

    Sitecore Experience Manager

    Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
    Anonymous | TrustRadius Reviewer

    Pros

    Confluence

    • QUICK How-to Guides that can be generated and share instantly
    • One can subscribe to the pages and spaces and receive updates in the feed on their home page
    • Automatic Email notifications of new updates in the Confluence area
    • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
    Binoy Shah | TrustRadius Reviewer

    Sitecore Experience Manager

    • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
    • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
    • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
    Anonymous | TrustRadius Reviewer

    Cons

    Confluence

    • Some of the components can be a little clunky to use and configure on pages.
    • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
    Anonymous | TrustRadius Reviewer

    Sitecore Experience Manager

    • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
    • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
    • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
    Laxmi Srinivas Samayamantri | TrustRadius Reviewer

    Pricing Details

    Confluence

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Confluence Editions & Modules

    On-premise Edition
    Server10.001
    Server2700.002
    Server5300.003
    Server10,200.004
    Server19,800.005
    Server30,000.006
    Server45,000.007
    Server90,000.008
    Server150,000.009
    Data Center15,000.0010
    Data Center30,000.0011
    Data Center52,000.0012
    Data Center79,200.0013
    Data Center105,600.0014
    Data Center132,000.0015
    Data Center143,000.0016
    Data Center154,000.0017
    Data Center165,000.0018
    Data Center176,000.0019
    Data Center187,000.0020
    Data Center198,000.0021
    Data Center209,000.0022
    Data Center220,000.0023
    1. 10 Users - Perpetual License
    2. 25 Users - Perpetual License
    3. 50 Users - Perpetual License
    4. 100 Users - Perpetual License
    5. 250 Users - Perpetual License
    6. 500 Users - Perpetual License
    7. 2,000 Users - Perpetual License
    8. 10,000 Users - Perpetual License
    9. 10,001+ Users - Perpetual License
    10. 500 Users - Annually
    11. 1,000 Users - Annually
    12. 2,000 Users - Annually
    13. 3,000 Users - Annually
    14. 4,000 Users - Annually
    15. 5,000 Users - Annually
    16. 10,000 Users - Annually
    17. 15,000 Users - Annually
    18. 20,000 Users - Annually
    19. 25,000 Users - Annually
    20. 30,000 Users - Annually
    21. 35,000 Users - Annually
    22. 40,000 Users - Annually
    23. 40,001+ Users - Annually
    SaaS Edition
    Free0.001
    Standard5.002
    Premium10.002
    EnterpriseContact Sales
    1. Free for 10 Users
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Sitecore Experience Manager

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sitecore Experience Manager Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Confluence

    Confluence 9.7
    Based on 19 answers
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Charles Thomasset, MBA | TrustRadius Reviewer

    Sitecore Experience Manager

    Sitecore Experience Manager 9.0
    Based on 9 answers
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Anonymous | TrustRadius Reviewer

    Usability

    Confluence

    Confluence 8.3
    Based on 12 answers
    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Anonymous | TrustRadius Reviewer

    Sitecore Experience Manager

    Sitecore Experience Manager 7.3
    Based on 4 answers
    With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
    Aaron Branson | TrustRadius Reviewer

    Reliability and Availability

    Confluence

    Confluence 9.0
    Based on 5 answers
    I do not recall having outages or applications error so far, very reliable and available.
    Normand Whitehead | TrustRadius Reviewer

    Sitecore Experience Manager

    No score
    No answers yet
    No answers on this topic

    Performance

    Confluence

    Confluence 8.0
    Based on 9 answers
    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Kaleb-John Loo | TrustRadius Reviewer

    Sitecore Experience Manager

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Confluence

    Confluence 6.5
    Based on 45 answers
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Anonymous | TrustRadius Reviewer

    Sitecore Experience Manager

    Sitecore Experience Manager 9.1
    Based on 4 answers
    Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.
    Anonymous | TrustRadius Reviewer

    Online Training

    Confluence

    No score
    No answers yet
    No answers on this topic

    Sitecore Experience Manager

    Sitecore Experience Manager 10.0
    Based on 1 answer
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Confluence

    Confluence 8.4
    Based on 6 answers
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Bill Kratzer | TrustRadius Reviewer

    Sitecore Experience Manager

    Sitecore Experience Manager 9.1
    Based on 5 answers
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
    Chris Spears, CMTO | TrustRadius Reviewer

    Alternatives Considered

    Confluence

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Benoît Desroches | TrustRadius Reviewer

    Sitecore Experience Manager

    The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
    Anonymous | TrustRadius Reviewer

    Scalability

    Confluence

    Confluence 8.0
    Based on 2 answers
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Anonymous | TrustRadius Reviewer

    Sitecore Experience Manager

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Confluence

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Brandon Patton | TrustRadius Reviewer

    Sitecore Experience Manager

    • ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
    • Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
    • "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
    • If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.
    Anonymous | TrustRadius Reviewer

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