What users are saying about
Confluence
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Top Rated
1620 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1620 reviews and ratings
128 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 128 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%

Sitecore Experience Manager
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.6
76%
82 Ratings

N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings

N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings

N/A
0 Ratings
Workflow Automation

8.0
80%
54 Ratings

N/A
0 Ratings
Mobile Access

6.9
69%
80 Ratings

N/A
0 Ratings
Search

7.8
78%
102 Ratings

N/A
0 Ratings
Visual planning tools

7.4
74%
81 Ratings

N/A
0 Ratings
Communication

8.0
Confluence
80%

Sitecore Experience Manager
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings

N/A
0 Ratings
Notifications

8.6
86%
102 Ratings

N/A
0 Ratings
Discussions

7.9
79%
96 Ratings

N/A
0 Ratings
Surveys

7.0
70%
15 Ratings

N/A
0 Ratings
Internal knowledgebase

9.3
93%
96 Ratings

N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings

N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings

N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%

Sitecore Experience Manager
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
88 Ratings

N/A
0 Ratings
Video files

7.7
77%
65 Ratings

N/A
0 Ratings
Audio files

8.0
80%
59 Ratings

N/A
0 Ratings
Document collaboration

8.5
85%
99 Ratings

N/A
0 Ratings
Access control

8.8
88%
97 Ratings

N/A
0 Ratings
Advanced security features

8.5
85%
73 Ratings

N/A
0 Ratings
Integrates with Google Drive

7.9
79%
46 Ratings

N/A
0 Ratings
Device sync

8.0
80%
45 Ratings

N/A
0 Ratings
Security

Confluence
Feature Set Not Supported
N/A

9.0
Sitecore Experience Manager
90%
Sitecore Experience Manager ranks higher in 1/1 features
Sitecore Experience Manager ranks higher in 1/1 features
Role-based user permissions

N/A
0 Ratings

9.0
90%
19 Ratings
Platform & Infrastructure

Confluence
Feature Set Not Supported
N/A

8.0
Sitecore Experience Manager
80%
Sitecore Experience Manager ranks higher in 2/2 features
Sitecore Experience Manager ranks higher in 2/2 features
API

N/A
0 Ratings

7.9
79%
16 Ratings
Internationalization / multi-language

N/A
0 Ratings

8.0
80%
14 Ratings
Web Content Creation

Confluence
Feature Set Not Supported
N/A

8.3
Sitecore Experience Manager
83%
Sitecore Experience Manager ranks higher in 8/8 features
Sitecore Experience Manager ranks higher in 8/8 features
WYSIWYG editor

N/A
0 Ratings

7.9
79%
19 Ratings
Code quality / cleanliness

N/A
0 Ratings

8.9
89%
18 Ratings
Admin section

N/A
0 Ratings

8.9
89%
18 Ratings
Page templates

N/A
0 Ratings

7.9
79%
16 Ratings
Library of website themes

N/A
0 Ratings

7.9
79%
6 Ratings
Mobile optimization / responsive design

N/A
0 Ratings

7.9
79%
16 Ratings
Publishing workflow

N/A
0 Ratings

8.0
80%
17 Ratings
Form generator

N/A
0 Ratings

8.9
89%
17 Ratings
Web Content Management

Confluence
Feature Set Not Supported
N/A

8.3
Sitecore Experience Manager
83%
Sitecore Experience Manager ranks higher in 5/5 features
Sitecore Experience Manager ranks higher in 5/5 features
Content taxonomy

N/A
0 Ratings

8.9
89%
16 Ratings
SEO support

N/A
0 Ratings

7.9
79%
14 Ratings
Bulk management

N/A
0 Ratings

7.9
79%
12 Ratings
Availability / breadth of extensions

N/A
0 Ratings

7.9
79%
17 Ratings
Community / comment management

N/A
0 Ratings

9.0
90%
14 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 2 areas: Likelihood to Renew, Usability
- Sitecore Experience Manager is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
Likelihood to Recommend

8.3
Confluence
83%
121 Ratings

8.9
Sitecore Experience Manager
89%
27 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings

9.0
Sitecore Experience Manager
90%
9 Ratings
Usability

8.3
Confluence
83%
12 Ratings

7.3
Sitecore Experience Manager
73%
4 Ratings
Availability

9.0
Confluence
90%
5 Ratings

Sitecore Experience Manager
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings

Sitecore Experience Manager
N/A
0 Ratings
Support Rating

6.5
Confluence
65%
45 Ratings

9.1
Sitecore Experience Manager
91%
4 Ratings
Online Training

Confluence
N/A
0 Ratings

10.0
Sitecore Experience Manager
100%
1 Rating
Implementation Rating

8.4
Confluence
84%
6 Ratings

9.1
Sitecore Experience Manager
91%
5 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings

Sitecore Experience Manager
N/A
0 Ratings
Likelihood to Recommend
Confluence
Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Sitecore Experience Manager
Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].

Verified User
Analyst in Marketing
Logistics and Supply Chain Company, 1001-5000 employeesPros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Sitecore Experience Manager
- Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
- The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
- The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesCons
Confluence
- Some of the components can be a little clunky to use and configure on pages.
- I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.

Verified User
C-Level Executive in Information Technology
Computer Software Company, 11-50 employeesSitecore Experience Manager
- Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
- You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
- Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Techical Project Manager; Digital Architect, Sitecore Architect
InfosysInformation Technology and Services, 10,001+ employees
Pricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Sitecore Experience Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sitecore Experience Manager Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Sitecore Experience Manager
Sitecore Experience Manager 9.0
Based on 9 answers
Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesUsability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesSitecore Experience Manager
Sitecore Experience Manager 7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Chief Marketing Officer
RoundedcubeInternet, 11-50 employees
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Sitecore Experience Manager
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Sitecore Experience Manager
No score
No answers yet
No answers on this topic
Support Rating
Confluence
Confluence 6.5
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesSitecore Experience Manager
Sitecore Experience Manager 9.1
Based on 4 answers
Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.

Verified User
Team Lead in Information Technology
Biotechnology Company, 1001-5000 employeesOnline Training
Confluence
No score
No answers yet
No answers on this topic
Sitecore Experience Manager
Sitecore Experience Manager 10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 11-50 employeesImplementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Sitecore Experience Manager
Sitecore Experience Manager 9.1
Based on 5 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chief Marketing Technologist
Technology Association of GeorgiaMarketing and Advertising, 51-200 employees
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Sitecore Experience Manager
The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.

Verified User
Engineer in Information Technology
Computer Software Company, 11-50 employeesScalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesSitecore Experience Manager
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Sitecore Experience Manager
- ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
- Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
- "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
- If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 1-10 employees