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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Pricing
    Atlassian JiraFrame.io
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Atlassian JiraFrame.io
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraFrame.io
    Considered Both Products
    Atlassian
    No answer on this topic
    Adobe
    Chose Frame.io
    We used to use Dropbox as our main point of uploading and holding videos, but it was such a hassle because our edits came separately. It was almost just used as storage, and we had to have a separate email(s) with all of the edits coming from different departments. With …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    95%
    Would buy again
    73 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    97%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    95%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    100%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    95%
    Implementation went as expected
    56 Answers
    Features
    Atlassian JiraFrame.io
    Project Management
    Comparison of Project Management features of Atlassian Jira and Frame.io
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Frame.io
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Frame.io
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Frame.io
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Creative Collaboration
    Comparison of Creative Collaboration features of Atlassian Jira and Frame.io
    Feature
    Atlassian Jira
    -
    Ratings
    Frame.io
    8.7
    68 Ratings
    12% above category average
    Variety of file types00 Ratings9.365 Ratings
    Configurable and automated workflows00 Ratings8.356 Ratings
    Audit trail00 Ratings8.362 Ratings
    Real-time collaboration00 Ratings8.766 Ratings
    Best Alternatives
    Atlassian JiraFrame.io
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraFrame.io
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.9
    (80 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    8.3
    (6 ratings)
    Usability
    7.8
    (79 ratings)
    8.6
    (74 ratings)
    Availability
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (24 ratings)
    9.6
    (4 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Ease of integration
    8.0
    (9 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Atlassian JiraFrame.io
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
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    Adobe
    Frame.io is great to use if you are someone that needs to share a lot of video. I could imagine it being used by wedding videographers, film videographers, news organizations, and nonprofits like us. It is also a great tool to add on and use if you use the Adobe Creative Suite. It does not have any editing tools, which is something you might assume it has with it being a video platform. Frame.io is best used for a curated and polished file management experience when collaborating with a team and enhancing the experience for the client or viewers of a pitch or presentation.
    Incentivized
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    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
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    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
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    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
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    Adobe
    • I think that Frame.io could have a better onboarding/training for individuals who are new to using a tool like this.
    • Pricing is high for large teams.
    • We have to pay close attention to the storage limit. I'd like to see that highlighted more clearly for users.
    Incentivized
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    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
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    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
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    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
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    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
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    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
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    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Adobe
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Adobe
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Adobe
    Getting Frame.io up and running was relatively straightforward on the backend. Account setup, project organization, and uploading media were all intuitive. The real challenge came with client and stakeholder onboarding. Many users found the interface unfamiliar and intimidating compared to everyday tools, requiring repeated training sessions just to get basic feedback workflows functioning. Integrations with Adobe Premiere worked well for internal teams, though the desktop app felt underdeveloped. Overall, implementation was low-difficulty for tech-savvy editors but moderate-to-high when external collaborators were involved. With patience and proper onboarding documentation, most teams got up to speed within a few weeks.
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    Adobe
    Frame.io's contract terms were straightforward, flexible, and largely free of the predatory clauses common in enterprise SaaS agreements. The language was clear, renewal terms were transparent, and the price lock provision gave long-term budget certainty. Data portability rights were explicitly defined, ensuring we could export our assets without restriction if we ever chose to leave the platform. The agreement also included a reasonable service level agreement with defined uptime guarantees. The single point deducted reflected the initial contract draft containing an auto-renewal clause with an uncomfortably short cancellation window, which required pushback to extend to a more reasonable notice period before signing.
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    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
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    Professional Services
    Atlassian
    No answers on this topic
    Adobe
    Frame.io's professional services delivered a structured, knowledgeable implementation experience that significantly accelerated our time to value. They arrived with a clear methodology, asked the right discovery questions upfront, and tailored their approach to our specific production environment rather than applying a generic template. Training sessions were thorough, well-paced, and adapted to varying levels of technical comfort across our team. The one point deducted reflected occasional scheduling delays in getting specialized resources assigned during peak periods, and a few instances where documentation provided after sessions lacked the detail needed for independent troubleshooting. Overall though, their expertise and professionalism made a meaningful difference in our implementation success.
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    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
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    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
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    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections