Auvik vs. NinjaOne

Auvik

NinjaOne

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Auvik	Score 8.8 out of 10	N/A	Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…	N/A
NinjaOne	Score 9.0 out of 10	N/A	The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.	N/A

Pricing

Auvik

NinjaOne

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Auvik	NinjaOne
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Pricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.

NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.

More Pricing Information

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Community Pulse
	Auvik	NinjaOne
Considered Both Products	Auvik Cody Parks Director of Service Chose Auvik Auvik was a much better to scale as an MSP and their support offering was far better from my research. Knowledge base, training, and dedicated support/account reps made it an easy decision. As an MSP we need less time maintaining and learning the tools and more time working … Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik's license structure is simple and affordable. Auvik's license is based on total network devices in your network. They charge only for total number of Switches, Routers, firewalls and Wireless controllers in your network. All other devices license would be free of charge Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik was the best overall feature set, pricing model, ease of setup, and great technical support. Incentivized Helpful? Verified User Anonymous Chose Auvik Nicer GUI, easier setup, but considerably more expensive. Incentivized Helpful? JH Justin Hanna Help Desk Technician Chose Auvik Auvik has an automatic discovery setting, where Zabbix has to be done per each machine. This slows things down and makes it a little more complicated especially when there is no credentials or anything that is available. Zabbix however has a better uptime compared to Auviks. … Incentivized Helpful? Matthew West Network Engineer Chose Auvik Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. … Incentivized Helpful? Verified User Anonymous Chose Auvik Ease of use, professional, and just a better overall product than every other tool out there. Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik is easier to deploy and more powerful Incentivized Helpful? Verified User Anonymous Chose Auvik ConnectWise Automate has a network map feature but Auvik is much easier to use. Incentivized Helpful? Corey Kirkendoll, MBA, CISSP, CCSA, CCIE CEO (Chief Executive Officer) Chose Auvik Ease of use and support from the Auvik Team. Incentivized Helpful? Verified User Anonymous Chose Auvik I have previewed several other products, and they all look like a joke compared to Auvik. I have not tested them, however, so I won't say anything further on that. Incentivized Helpful? CD Casey Davis Developer, Partner Chose Auvik Auvik blows most of these out of the water. We have tried Nagios, Solarwinds and PRTG. We are happy with our choice of Auvik over those. Incentivized Helpful? CL Crosby Loggins CTO Chose Auvik Auvik is a superior tool for MSPs due to its multi-tenant capability, speed of deployment for new customers, and integrations with the current common MSP tools stack. Intermapper is a very powerful and expensive application, so not directly applicable, but Auvik still has many … Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik is a better solution than Nagios. Incentivized Helpful? RC Rich Cupp Senior Network Administrator Chose Auvik I came onboard with Solarwinds already installed and running. It took me some time to learn my way around the Web interface. Nice product but a little convoluted for me. We weren't using it to it's full potential. It did work well for network monitoring, and configuration … Incentivized Helpful? Kirk Phillips President Chose Auvik Not as robust on the networking side. Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik was better in two key respects: MSP-friendly pricing and also in the ability for less experienced technicians to set it up and use it. Incentivized Helpful? Timothy Babb Enterprise Architect Chose Auvik Auvik does a better job of visually giving a representation of how items are connected in the network. Also, the alerts are fast and detailed, which allows fast response to issues when they arise. There are many SNMP details already in Auvik and they have the ability to monitor … Incentivized Helpful? Verified User Anonymous Chose Auvik Opmanager is more customizable but requires way more man-hours to set up and operate. Incentivized Helpful? BC Ben Caldwell Project Engineer Chose Auvik Auvik is much easier to configure out of the box Incentivized Helpful? Verified User Anonymous Chose Auvik I selected Auvik because they are based in Canada. The ease of use for documentation. The ongoing growth of our networks and simplicity to adding other super users and giving visibility into the networks. Dan the sales guy was good at his job and gave us a good insight into … Incentivized Helpful? Verified User Anonymous Chose Auvik The out of the box features and alerting with Auvik have been incredibly helpful. The navigation is slightly behind the clarity within the SolarWinds portals, but the alerting is significantly better out of the box. Incentivized Helpful? Tim Smith Engineering Architect Chose Auvik Since we have only evaluated auvik and have solely rested on this as a solution, we have no ability to compare and contrast other vendor offerings such as SolarWinds or HP's network discovery tools. Incentivized Helpful? Verified User Anonymous Chose Auvik Auvik checks all the boxes in regards to the required features of network monitoring. The ongoing customer training and helpful online documentation make for a positive experience for daily administration. In our experience, the per-device license costs were also … Incentivized Helpful? Verified User Anonymous Chose Auvik TCO Incentivized Helpful?	NinjaOne Bill Crowsey Director of IT Chose NinjaOne ConnectWise RMM, ManageEngine Endpoint Central and Trend Micro Cloud One Incentivized Helpful? Verified User Anonymous Chose NinjaOne We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne is much more modern both in it's "look and feel" but also in it's functionality. Connectwise feels dated and doesn't work as well. It feels more clunky. NinjaOne has more options, less complexity to do more powerful tasks. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used. Incentivized Helpful? AG Andrew Gatlin Systems Administrator Chose NinjaOne Both of the prior solutions we have used were incredibly slow and clunky compared to NinjaOne. The learning curve on both were also dramatically higher. Things that took us years to get working, or were not able to get working at all, took weeks/months with NinjaOne. It has … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has a great response time when pushing software, and provides a positive indication of it working without additional time monitoring or asking the user to verify processes. The level of system detail is a great advantage in NinjaOne when trying to narrow down hidden … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Datto RMM Incentivized Helpful? Verified User Anonymous Chose NinjaOne ManageEngine was good but unfortunately a bit difficult and confusing for remote connection Incentivized Helpful? Verified User Anonymous Chose NinjaOne We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach … Incentivized Helpful? AC Anthony Catanzaro Partner Chose NinjaOne Although I was not directly involved in the decision-making and vetting process, as my technical partner handled this task, I can share my perspective. During the early stages of Ninja, we recognized its potential and the seamless integration it offered for our company. This … Incentivized Helpful? JE Jason Earle IT Manager Chose NinjaOne I honestly cannot say enough good words about this system. I would never run an IT department again without NinjaOne, supposing I had to pay for it out of my own pocket. If you are considering any RMM to run your IT operations then I can guarantee you that you will not find … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was way superior to the other tools we tested - in terms of features, capability, support and ease of use. Pricing was also very competitive. Incentivized Helpful? J Rio Fultz CEO Chose NinjaOne NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne One was an on-prem solution that barely worked and did have a lot of security issues before we switched to NinjaOne. Taking that into consideration, we looked towards cloud based solutions and NinjaOne popped up. Reading reviews of other administrators also helped push the team … Incentivized Helpful? Kevin Klockner IT Manager Chose NinjaOne Better automation and central management. Incentivized Helpful? KD Kyle Davidson IT Infrastructure Support Chose NinjaOne NinjaOne not only handles the simple things such as installing software but it also allows us the ability to monitor firmware and patch updates as well. We can provide remote support and not just remotely install software on devices. NinjaOne has made setting up new devices a … Incentivized Helpful? Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Kevin Brant Service Desk Engineer Chose NinjaOne I have not used another product comparable to NinjaOne. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful?

Features

Auvik

NinjaOne

Network Performance Monitoring

Comparison of Network Performance Monitoring features of Product A and Product B
	Auvik 7.9 Ratings 0% below category average	NinjaOne - Ratings
Automated network device discovery	9.60 Ratings	00 Ratings
Network monitoring	8.80 Ratings	00 Ratings
Baseline threshold calculation	7.80 Ratings	00 Ratings
Alerts	8.60 Ratings	00 Ratings
Network capacity planning	7.60 Ratings	00 Ratings
Packet capture analysis	7.00 Ratings	00 Ratings
Network mapping	8.40 Ratings	00 Ratings
Customizable reports	5.60 Ratings	00 Ratings
Wireless infrastructure monitoring	7.40 Ratings	00 Ratings
Hardware health monitoring	8.20 Ratings	00 Ratings

Best Alternatives
	Auvik	NinjaOne
Small Businesses	NinjaOne Score 9.0 out of 10	Avast CloudCare Score 10.0 out of 10
Medium-sized Companies	SolarWinds NetFlow Traffic Analyzer (NTA) Score 9.2 out of 10	KACE Systems Management Appliance Score 8.5 out of 10
Enterprises	SolarWinds NetFlow Traffic Analyzer (NTA) Score 9.2 out of 10	KACE Systems Management Appliance Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Auvik	NinjaOne
Likelihood to Recommend	8.3 (0 ratings)	9.3 (0 ratings)
Likelihood to Renew	9.8 (0 ratings)	10.0 (0 ratings)
Usability	7.3 (0 ratings)	9.3 (0 ratings)
Availability	9.1 (0 ratings)	8.0 (0 ratings)
Performance	8.2 (0 ratings)	8.0 (0 ratings)
Support Rating	9.7 (0 ratings)	1.0 (0 ratings)
In-Person Training	- (0 ratings)	10.0 (0 ratings)
Online Training	- (0 ratings)	10.0 (0 ratings)
Implementation Rating	- (0 ratings)	1.0 (0 ratings)
Configurability	- (0 ratings)	1.0 (0 ratings)
Ease of integration	- (0 ratings)	1.0 (0 ratings)
Product Scalability	9.1 (0 ratings)	8.0 (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Auvik	NinjaOne
Likelihood to Recommend	Auvik is fantastic for managing multi-site, multi-company networks - very well suited for MSP or consultative technology companies. Navigation is simple and easy between clients and their sites. Auvik is less well suited for managing single sites or single companies - it is really meant to be used at a larger scale. Matthew West Network Engineer Read full review	NinjaOne is great for a comprehensive inventory management as well as a supurb RMM; it's far and away a much greater platform than ones that I"ve used in the past (I've been working for years in MSP organizations). Patch management is the second of the "one, two punch" that NinjaOne provides for our organization. It is outstanding at tracking and enforcing patch mangement, which is great for our security footprint as well as for our compliance goals. Incentivized Verified User Anonymous Read full review
Pros	Maps out devices to switch ports. Monitors, alerts, and reports on network device and port utilization. Quickly created complete network diagrams. Works well in a co-manage environment enabling teams full but restricted access to specific sites. Integrates well with site specific access in ConnectWise Automate. Incentivized Bryan Herbstritt President Read full review	Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Incentivized Michael Kerzner Service Delivery manager Read full review
Cons	The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice. Better global settings that can be pushed to multiple client organizations Security groups/RBAC for user permissions across multiple clients Ability to change the URL Incentivized Verified User Anonymous Read full review	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review
Likelihood to Renew	Because it's an amazing product. Incentivized Matt Kopp Systems Engineer Read full review	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review
Usability	The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine. Incentivized Verified User Anonymous Read full review	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review
Reliability and Availability	We have never had a major outage or impact that was noticeable. Incentivized Verified User Anonymous Read full review	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review
Performance	Pages can be slow to load on larger sites but tends to be fine for most clients. Incentivized Verified User Anonymous Read full review	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review
Support Rating	Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you. Incentivized Verified User Anonymous Read full review	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review
In-Person Training	No answers on this topic	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review
Online Training	No answers on this topic	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review
Implementation Rating	No answers on this topic	Use of Organizations and locations Incentivized Verified User Anonymous Read full review
Alternatives Considered	Auvik's license structure is simple and affordable. Auvik's license is based on total network devices in your network. They charge only for total number of Switches, Routers, firewalls and Wireless controllers in your network. All other devices license would be free of charge Incentivized Verified User Anonymous Read full review	We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or greater features than VSA. Atera was briefly considered, but it seemed to be more of a 'jack of all trades' app that didn't suit our specific use cases. Incentivized Verified User Anonymous Read full review
Scalability	Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters. Incentivized Verified User Anonymous Read full review	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review
Return on Investment	We are at an initial stage of device onboarding and Auvik already provides quick network documentation without having to worry about updating; this is done dynamically. Helpful for MSP in that it uses role-based access control to present customer-focused device management, and simplifying administration for monitoring and alerting, dashboards and reports, and billing. Incentivized Verified User Anonymous Read full review	Allowed us to use our full IT staff in remote offices to troubleshoot The quick site response times helps reduce the time spent trying to find, connect, and fix systems The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world. Incentivized Verified User Anonymous Read full review
ScreenShots	Auvik Screenshots	NinjaOne Screenshots