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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avalara

    Score8.4 out of 10
    N/AAvalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

    $69

    per month per state

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A

    TaxJar

    Score8 out of 10
    N/ATaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special jurisdictions, etc). Users can also sort data by any date range. Estimated Sales Tax Reports: Users can see a comparison of what they actually collected versus what…

    $19

    for up to 200 orders/month

    Pricing
    AvalaraSage IntacctTaxJar
    Editions & Modules
    Core Compliance + SST
    $69
    per month per state
    Core Compliance
    $79
    per month per state
    Custom
    Custom
    per year
    No answers on this topic
    Starter
    $19
    for up to 200 orders/month
    Professional
    $99
    for up to 200 orders/month
    Premium
    Custom
    Offerings
    Pricing Offerings
    AvalaraSage IntacctTaxJar
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeOptionalNo setup feeOptional
    Additional DetailsCore Compliance: $79/state/month - Avalara AvaTax with AvaTax Exemptions for exemption management - Avalara Managed Returns — filing, remittance, and notice management - Compliance support and audit readiness - Business system integrations (ERP, ecommerce, accounting) - Nexus monitoring across all 50 states *Annual revenue less than $50M; Limited integrations Core Compliance + SST Services: $69/state/month - Everything in Core Compliance package - SST program enrollment - State-sponsored registration in participating SST states - Tax calculation in SST states — state-funded for qualifying sellers - Returns filing and remittance in participating states — states cover the cost - Avalara-backed liability for calculation errors in participating SST states - Audit support — audit inquiries handled by Avalara on your behalf - Single registration ID across all participating SST states *Annual revenue less than $50M; Limited integrations Custom: - A solution configured to your specific business scope and compliance needs - Advanced compliance support for complex tax scenarios - Multi-entity management and consolidated reporting - Customized services and workflow configuration - Dedicated compliance guidance and support *Custom plans are flexible and include integration with the systems your business uses. Avalara has 1,400+ signed partner integrations.Must contact sales team for pricing.30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.
    More Pricing Information
    Community Pulse
    AvalaraSage IntacctTaxJar
    Considered Multiple Products
    Avalara
    Chose Avalara
    TaxJar's product was no as robust as Avalara and did not participate in the SST program. We were not comfortable with returns being handled by a third party located off-short, Hungary I believe. We could not find another provider that offered an all in one solution.
    Incentivized
    Chose Avalara
    TaxJar is integrated with Kaseya autotask, and this integration is very inefficient and was not easy to set up. Neither TaxJar nor Kaseya support was helpful at all, "rude" is the only word to describe that, whereas Avalara has always tried to be helpful and has been very …
    Incentivized
    Chose Avalara
    Avalara is much more comprehensive than TaxJar. For some reason, TaxJar doesn't offer filing in specific locations which is very frustrating.
    Incentivized
    Chose Avalara
    Since I am using Intacct, which is integrated with Avalara, the invoicing records which flows from Intacct to Avalara, it keeps a track of transactions which are committed, Uncommitted, Void and locked. It helps to validate much before to understand the reason behind and make …
    Incentivized
    Chose Avalara
    We briefly reviewed TaxJar, but went with Avalara when we did our evaluation. Avalara Provided everything that we needed.
    Incentivized
    Chose Avalara
    Avalara is a lot easier and more accurate compared to our previous sales tax plugins. The reporting and everything are much easier access and understand. Our website moves much more efficiently with Avalara than it ever did with TaxJar or TaxCloud. And we are able to use it on …
    Incentivized
    Chose Avalara
    TaxJar seems to have a better pricing model.
    Incentivized
    Chose Avalara
    Once we found that there was a connector between Avalara and our accounting ordering software, TaxJar was dismissed. The connectivity was a huge deciding factor.
    Incentivized
    Chose Avalara
    For our Amazon store, we used TaxJar, but they didn't seem to be able to keep up with the demand to add states.
    Incentivized
    Chose Avalara
    I am not a fan of Vertex. I prefer Avalara much more. TaxJar is great for small e-commerce businesses or e-commerce businesses with simple transactions that require little to no tax decision making. Avalara is great for medium or larger enterprises, and I would always recommend …
    Incentivized
    Chose Avalara
    TaxJar seems does not seem to be as broad in their service offerings yet.
    Incentivized
    Chose Avalara
    TaxJar is for smaller businesses. Our business and amount of transactions were not a fit.
    Incentivized
    Chose Avalara
    Before choosing Avalara we used tax tables in Intacct, which required us to always know when rates were changing and add new rate tables when we were in new jurisdictions. We also had to manually calculate and file all returns. This was ok for a short time frame when our …
    Incentivized
    Chose Avalara
    We have not used or evaluated any other Avalara products.
    Incentivized
    Chose Avalara
    Weak or non-existent integration.
    Incentivized
    Chose Avalara
    Avalara offers more in terms of liability reports and integrating with our ERP system
    Incentivized
    Chose Avalara
    Avalara was more intuitive and integrated with our existing ERP.
    Incentivized
    Chose Avalara
    I was not involved in the decision making process for Avalara.
    Incentivized
    Chose Avalara
    We've looked at some other products but have been satisfied enough with Avalara that we've never had an interest in moving to another platform. It integrates well with our systems and does a great job for us. We have had some relationship management turnover and unmet …
    Incentivized
    Chose Avalara
    We looked at others, however with our older ERP system we already new that Avalara was what we needed.
    Incentivized
    Chose Avalara
    Ease of use
    Incentivized
    Chose Avalara
    We believe that Avalara better supports franchise model.
    Incentivized
    Chose Avalara
    None noted
    Incentivized
    Chose Avalara
    User-friendly
    Incentivized
    Sage
    Chose Sage Intacct
    Sage Intacct is more user-friendly and has more features than we previously had.
    Incentivized
    Chose Sage Intacct
    Quickbooks is obviously simpler to use and has a lot more editing capability on the fly with reports and invoices. As it is such a widely used product, there are more answers available online. Sage has a more robust customization ability with report building and can …
    Incentivized
    Chose Sage Intacct
    Revenue Module management
    Incentivized
    Chose Sage Intacct
    N/A, I was not involved in the purchasing decision
    Incentivized
    Chose Sage Intacct
    In the past, I have used Zuora for SaaS accounting. Sage Intacct is undoubtedly superior in its reporting capabilities and overall functionality. Because of its broad capabilities, Sage Intacct does have a much higher learning curve than Zuora, but the ROI on that time spent …
    Incentivized
    Chose Sage Intacct
    Automation - however, many of the processes are not as user-friendly.
    Incentivized
    Chose Sage Intacct
    We outgrew QB and Intacct's price and presentation swayed our decision over Netsuite.
    Incentivized
    Chose Sage Intacct
    Sage Intacct has much better reporting capabilites. Easier to use!
    Incentivized
    Chose Sage Intacct
    Our organization transitioned from Blackbaud Financial Edge to Sage Intacct. We selected Sage Intacct due to the flexibility offered through dimensions, increased efficiency, cloud-based accessibility, real-time data, dashboards, quarterly releases, and many other reasons. …
    Incentivized
    Stripe
    Chose TaxJar
    At the time we made the switch, Avalara did not appear to do what we needed. They did not try to stop us from leaving or seem to care why we were leaving. About a year later I did reach out to Avalara after a mailer we got from them. They did clear up that they could do what …
    Incentivized
    Chose TaxJar
    TaxJar was a better price than Avalara, mostly because it was a streamlined version of Avalara. TaxJar offers a no-frills software that does exactly what you need it to do, calculate and collect sales tax. If you need something more robust then I would look elsewhere, …
    Incentivized
    Chose TaxJar
    I looked at Avalara in the beginning and the price point was way too high. I have been with TaxJar since shortly after they started and they are a great company. Watching them grow has been great. Just need to accommodate the accountant a little better.
    Incentivized
    Chose TaxJar
    TaxJar is SO much cheaper than Avalara and SO much easier to use. Not even close - TaxJar is better. The only reason I would choose Avalara is if it had better native integrations with whatever software stack my business ran on. For our business, TaxJar made so much more …
    Incentivized
    Chose TaxJar
    I believe TaxJar is better suited to smaller, especially Home-Based businesses with its good customer service focus and more reasonable pricing for small biz. Avalara, as far as I know, is not priced competitively for micro-sized businesses. TaxJar began in the small business …
    Incentivized
    Chose TaxJar
    I thought taxjar had a much easier intergration and UI
    Incentivized
    Chose TaxJar
    TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    259 Answers
    93%
    Would buy again
    1042 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    231 Answers
    94%
    Delivers good value for the price
    850 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    271 Answers
    94%
    Happy with the feature set
    1061 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    176 Answers
    89%
    Lived up to sales and marketing promises
    525 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    184 Answers
    80%
    Implementation went as expected
    597 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    AvalaraSage IntacctTaxJar
    Type of tax
    Comparison of Type of tax features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    8.2
    386 Ratings
    7% above category average
    Sage Intacct
    -
    Ratings
    TaxJar
    9.3
    6 Ratings
    20% above category average
    Sales and Use Taxes9.1381 Ratings00 Ratings9.76 Ratings
    Cross-border Taxes7.888 Ratings00 Ratings9.01 Ratings
    VAT / GST Taxes7.674 Ratings00 Ratings00 Ratings
    Energy and Fuel Taxes8.331 Ratings00 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    8.0
    405 Ratings
    3% above category average
    Sage Intacct
    -
    Ratings
    TaxJar
    9.6
    6 Ratings
    21% above category average
    Geolocation for Tax Assessment8.3227 Ratings00 Ratings10.03 Ratings
    3rd-Party Software Integrations8.3303 Ratings00 Ratings8.76 Ratings
    Tax Data Reporting8.1354 Ratings00 Ratings9.85 Ratings
    Compliance Administration Management7.9261 Ratings00 Ratings9.54 Ratings
    Tax Exemption Processing8.0267 Ratings00 Ratings10.02 Ratings
    Tax Document Management8.4283 Ratings00 Ratings9.54 Ratings
    Complex Tax Scenario Management6.7177 Ratings00 Ratings10.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    7.0
    359 Ratings
    8% below category average
    TaxJar
    -
    Ratings
    Pay calculation00 Ratings7.05 Ratings00 Ratings
    Benefit plan administration00 Ratings6.45 Ratings00 Ratings
    Direct deposit files00 Ratings7.14 Ratings00 Ratings
    Salary revision and increment management00 Ratings6.94 Ratings00 Ratings
    Reimbursement management00 Ratings7.5359 Ratings00 Ratings
    Customization
    Comparison of Customization features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    7.6
    869 Ratings
    0% above category average
    TaxJar
    -
    Ratings
    API for custom integration00 Ratings7.8816 Ratings00 Ratings
    Plug-ins00 Ratings7.4658 Ratings00 Ratings
    Security
    Comparison of Security features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    8.7
    1316 Ratings
    6% above category average
    TaxJar
    -
    Ratings
    Single sign-on capability00 Ratings8.81074 Ratings00 Ratings
    Role-based user permissions00 Ratings8.61281 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    7.8
    1409 Ratings
    0% below category average
    TaxJar
    -
    Ratings
    Dashboards00 Ratings7.81268 Ratings00 Ratings
    Standard reports00 Ratings8.01370 Ratings00 Ratings
    Custom reports00 Ratings7.61356 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    7.9
    1548 Ratings
    4% above category average
    TaxJar
    -
    Ratings
    Accounts payable00 Ratings8.21438 Ratings00 Ratings
    Accounts receivable00 Ratings8.01262 Ratings00 Ratings
    Cash management00 Ratings8.01340 Ratings00 Ratings
    Bank reconciliation00 Ratings8.11329 Ratings00 Ratings
    Expense management00 Ratings7.9939 Ratings00 Ratings
    Time tracking00 Ratings6.9505 Ratings00 Ratings
    Fixed asset management00 Ratings7.3687 Ratings00 Ratings
    Multi-currency support00 Ratings7.8516 Ratings00 Ratings
    Multi-division support00 Ratings8.5845 Ratings00 Ratings
    Regulations compliance00 Ratings7.6514 Ratings00 Ratings
    Electronic tax filing00 Ratings7.7382 Ratings00 Ratings
    Self-service portal00 Ratings7.4645 Ratings00 Ratings
    Global Financial Support00 Ratings8.0377 Ratings00 Ratings
    Intercompany Accounting00 Ratings8.4891 Ratings00 Ratings
    Journals and Reconciliations00 Ratings8.71245 Ratings00 Ratings
    Enterprise Accounting00 Ratings8.1535 Ratings00 Ratings
    Configurable Accounting00 Ratings8.1731 Ratings00 Ratings
    Centralized Rules Framework00 Ratings7.9527 Ratings00 Ratings
    Standardized Processes00 Ratings8.3856 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    6.8
    499 Ratings
    7% below category average
    TaxJar
    -
    Ratings
    Inventory tracking00 Ratings7.8365 Ratings00 Ratings
    Automatic reordering00 Ratings5.58 Ratings00 Ratings
    Location management00 Ratings8.5464 Ratings00 Ratings
    Manufacturing module00 Ratings5.25 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Avalara and Sage Intacct and TaxJar
    Feature
    Avalara
    -
    Ratings
    Sage Intacct
    7.5
    737 Ratings
    2% above category average
    TaxJar
    -
    Ratings
    Pricing00 Ratings7.7461 Ratings00 Ratings
    Order entry00 Ratings8.0655 Ratings00 Ratings
    Credit card processing00 Ratings7.4465 Ratings00 Ratings
    Cost of goods sold00 Ratings6.314 Ratings00 Ratings
    End-to-end order visibility00 Ratings8.2380 Ratings00 Ratings
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    AvalaraSage IntacctTaxJar
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    Score9.4 out of 10
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    Score4.2 out of 10
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    Score9.4 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    MYOB
    Score8.3 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
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    User Ratings
    AvalaraSage IntacctTaxJar
    Likelihood to Recommend
    8.4
    (568 ratings)
    8.3
    (1597 ratings)
    9.3
    (13 ratings)
    Likelihood to Renew
    10.0
    (37 ratings)
    5.2
    (85 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (560 ratings)
    4.7
    (140 ratings)
    -
    (0 ratings)
    Availability
    8.3
    (11 ratings)
    9.0
    (14 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (11 ratings)
    10.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    6.2
    (25 ratings)
    2.4
    (129 ratings)
    7.5
    (2 ratings)
    In-Person Training
    8.0
    (2 ratings)
    8.2
    (6 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.4
    (199 ratings)
    1.0
    (22 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (8 ratings)
    3.0
    (13 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    7.8
    (26 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (14 ratings)
    6.2
    (311 ratings)
    -
    (0 ratings)
    Product Scalability
    9.4
    (10 ratings)
    2.0
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (11 ratings)
    1.0
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.5
    (11 ratings)
    1.0
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    AvalaraSage IntacctTaxJar
    Likelihood to Recommend
    Avalara
    In my opinion, the worst customer service and fraudulent withdrawal from our bank account. We've used Avalara for 3 years. When our renewal came up, we were considering other options. They sent an email stating we had to request a new contract, I sent the request and followed up. There was no response from Avalara so our contract price was unknown. I waited to hear from them and ended up canceling within their window, via the appropriate channels. I followed up multiple times, requesting cancellation confirmation and removal of our bank info (you can't self serve, although you can self serve add it). In my experience, they ignored me for 2 months until I posted publicly about their poor service. I changed our login information and migrated to another platform. In my experience, they withdrew funds from our bank account, the new provider said our taxes weren't paid and the funds are nowhere to be found. Avalara should have never withdrew the funds or billed me after I canceled. Beware of this company, in my opinion, they are non-responsive and unpleasant to deal with.
    Read full review
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Stripe
    If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
    Incentivized
    Read full review
    Pros
    Avalara
    • Establishes the connection with the appropriate municipal entity,
    • Provides ample time for review of the sales and use tax liability,
    • Submits the returns in accordance with the requirements of the respective municipal entity.
    • Maintains historical record of each remittance.
    • Allows for easy retrieval of past returns.
    Incentivized
    Read full review
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Stripe
    • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
    • The cost is very competitive.
    • According to our clients, the integration is relatively easy.
    • For the most part, the reports are accurate.
    Incentivized
    Read full review
    Cons
    Avalara
    • Avalara's State Registrations option is pretty expensive and should be quicker and cheaper
    • Avalara's State Filing Setup is not coordinated with their State Registrations, so you still have to set up manually what they just registered for you.
    • Even if Avalara has all of your data, they won't set up a state filing if you miss a deadline of the 20th of the current month they won't file that month, even though they have all of the transactions. (This could happen when a new state is selected for tax calculation but the state registration hasn't been completed yet.) They should allow you to set up the returns by the first of the month it is filed in at the least.
    • Avalara's extractor is very base and limited; it can't extract multiple lines into Avalara, it takes an entire invoice and inputs it as one line. We were told after frequent calls that it works that way by design. Those out there who file returns on a regular basis can identify the problem with this scenario and why this won't work for tax filing.
    Incentivized
    Read full review
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Stripe
    • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
    • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
    • Onboarding could be a bit easier and guided.
    Incentivized
    Read full review
    Likelihood to Renew
    Avalara
    Avalara is the best sales tax compliance product on the market. Avalara allows us to accurately comply with our sales and use tax obligations in an accurate and timely manner for a reasonable cost. Avatax is a versatile and helpful product. We also are looking forward to implementing the cross-border product.
    Incentivized
    Read full review
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Usability
    Avalara
    Overall, Avalara has been an excellent resource for the company. We highly recommend it. Once you get familiar with the software it's not hard to navigate and use for your business' needs. There are reports for any type of tax detail you need from individual jurisdiction detail to a comprehensive summary of all states filing or not filing in.
    Incentivized
    Read full review
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Reliability and Availability
    Avalara
    I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
    Read full review
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Performance
    Avalara
    We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
    Incentivized
    Read full review
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Support Rating
    Avalara
    It does not [matter] how much you pay in support packages for Avalara, [from my experience] you will never receive timely response times. Additionally, [it seems to me] their support techs are not experienced and/or do not understand the nature of your issues. I have resolved the majority of my issues before the support team is able to.
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    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
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    Stripe
    We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
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    In-Person Training
    Avalara
    I wasn't here when they first started with Avalara.
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    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
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    Stripe
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    Online Training
    Avalara
    The videos go too fast; I kept having to pause them and go back. They don't allow for any practice transactions or provide training materials.
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    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
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    Stripe
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    Implementation Rating
    Avalara
    The rating of a 6 was not because I was displeased with Avalara's service or implementation team. The implementation process and implementation team were great. The issue I had with implementation was finding the time of an implementation specialist to devote to our account. With the fast growth of Avalara, my specialist always felt rushed which made me feel I did not get adequate time or support.
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    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
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    Stripe
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    Alternatives Considered
    Avalara
    When I started with the company, they were using a version of CCH. This was my first experience with that program and I found it very cumbersome. It was unable to calculate multiple tax rates (this may have changed in the last 10 years) and while it filled out some of the tax returns for us, we still had to manipulate many and file them ourselves. Now we just verify that what we show in our system matches Avalara and hit approve and we are done for another month.
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    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
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    Stripe
    TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
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    Scalability
    Avalara
    It is usable across all departments
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    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
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    Stripe
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    Return on Investment
    Avalara
    • With Avalara, manual tax reporting and calculations have been reduced drastically, reducing manual effort and increasing efficiency.
    • Since it is integrated with Sage Intacct, reporting in both Sage Intacct and Avalara is well balanced, and reporting with tax authorities has been handled well.
    Incentivized
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    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
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    Stripe
    • With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
    • It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
    • It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
    Incentivized
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    ScreenShots

    Avalara Screenshots

    Screenshot of the Avalara portal homepageScreenshot of returns, appearing in the Avalara portalScreenshot of transactionsScreenshot of reportsScreenshot of jurisdiction details

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales

    TaxJar Screenshots

    Screenshot of TaxJar Reports dashboard showing you the states in which you have nexus, how much sales tax was collected, and your gross sales summary.Screenshot of TaxJar state report showing breakdown of sales tax by city, county, and local jurisdiction for easy sales tax filing.