Avanan vs KnowBe4 Security Awareness Training | TrustRadius

What users are saying about

Score 9.4 out of 10

Based on 80 reviews and ratings

Score 9.3 out of 10

Based on 410 reviews and ratings

Feature Rating Comparison

Avanan

KnowBe4 Security Awareness Training

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Pros

The dashboard for Avanan makes all of the most important information easy to digest.
Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.

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Nathaniel Roebuck

Information Technology Administrator

AA Metals IncLogistics & Supply Chain, 51-200 employees

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API Integration - Their API makes it easy to pull data for running reports as well as syncing user accounts.
User/Group Management - Easily create and manage multiple groups with different security levels and different frequencies of testing.
Pre-made Email Templates - a wide variety of system generated as well as community phishing emails to pick from. The current events category is insightful in seeing what current phishing emails are trending.

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Verified User

Administrator in Information Technology

Higher Education Company, 501-1000 employees

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Cons

Emails the platform sends out after setup require customization they're very basic and unreadable
Support is overwhelmed at this point
[The] initial implementation we fast but confusing to a point some things we skipped that were discussed during the demo and never got done when put into production.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

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The product library is already pretty up to date on security threats. It should continue to bring artifacts relevant to the most recent threats and trends.
There are not sufficient role-specific training artifacts, like do and don't examples for roles such as: HR partners, lawyers, finance dpt staff, project managers, system administrators, business leaders, board of directors members, etc.

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Director - Information Security Governance, Risk and Compliance

TMX GroupFinancial Services, 1001-5000 employees

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Likelihood to Renew

Avanan 8.2

Based on 1 answer

We've just started using the product and have another 7 months to go under contract. At this point I'd renew, Avanan continues to improve the product as well as their support.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

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KnowBe4 Security Awareness Training 8.1

Based on 8 answers

It has been effective for our organization. The value of the content is tremendous. The topics are very broad and i am never searching for particular piece of content and not finding it. Adding the phishing simulations adds even more value. If someone fails the phishing simulation, training is queued up automatically.

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Verified User

Professional in Information Technology

Pharmaceuticals Company, 1001-5000 employees

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Usability

Avanan 8.8

Based on 34 answers

The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.

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Systems Engineer

Tax AnalystsNon-profit Organization Management, 51-200 employees

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KnowBe4 Security Awareness Training 9.2

Based on 59 answers

It is very easy for our staff to sign into KnowBe4 and complete the assigned modules. They have shared positive feedback with me, not that they were looking forward to it, but that the learning was easy and valuable. They know once they get started, it will be worth their time. I haven't heard of anyone having difficulty accessing or completing the training assigned.

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Verified User

Account Manager in Other

Education Management Company, 1001-5000 employees

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Reliability and Availability

Avanan 9.1

Based on 1 answer

Always been available as needed.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

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No score

No answers yet

No answers on this topic

Performance

Avanan 6.4

Based on 1 answer

It's not all the time, on occasion the platform can delay email by seven to ten minutes.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Avanan 9.2

Based on 35 answers

Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.

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Technical Director

National IT SolutionsComputer Networking, 1001-5000 employees

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KnowBe4 Security Awareness Training 8.9

Based on 215 answers

Two reasons. Every time I've asked for help they have responded quickly and they continue to help and investigate until I have an answer. Secondly, they are proactive by setting up quarterly "check-in" meetings, and having conversations about my satisfaction with the software.

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Verified User

Employee in Information Technology

Automotive Company, 1001-5000 employees

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In-Person Training

Avanan 1.0

Based on 1 answer

There was no in person training.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Online Training

Avanan 8.2

Based on 1 answer

Takes a lot to get a 10 out of 10.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Avanan 8.2

Based on 1 answer

No answer on this topic is available.

KnowBe4 Security Awareness Training 5.1

Based on 2 answers

KnowBe4 has a lot of good documentation, just make sure to read through it. If you have issues, don't hesitate to open a ticket with their support. They are helpful and will get back to you pretty quickly.

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Network Security Analyst

A.T. Still UniversityHigher Education, 1001-5000 employees

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Alternatives Considered

Comparing Avanan to the competitors listed above, I think Mimecast would be the only real threat to accurately detecting and quarantining phishing and malware attempts as well as ransomware. With the advanced API, Avanan has an extremely high chance of catching things that Mimecast, Barracuda, ATP, and Proofpoint let through the email system leading straight inside your inbox. Without proper awareness training and a keen eye to what looks real or fake, you might end up clicking a bad link or attachment that can infect your organization. That is why it is very important to look for industry leading solutions such as Avanan being a strong suitor for securing your mailboxes and your team.

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Cyber Security Account Executive

RevelSecInformation Technology & Services, 11-50 employees

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I haven't tried the alternatives as KnowBe4 Security Awareness Training is the gold standard. So far we have really noticed a change in people watching their emails more closely and finding and fighting potential phishing attempts before they actually infect they system. Overall I have had no complaints on KnoeBe4 training and testing.

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Information Technology Director

KIVI BROS TRUCKINGTransportation/Trucking/Railroad, 201-500 employees

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Scalability

Avanan 9.1

Based on 1 answer

It does what they claim and then some.

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Network System Administrator

Concordance Healthcare SolutionsMedical Devices, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Improved risk mitigation by providing additional layer protection for M365.
Easy to setup and configure. No expert knowledge required and no downtime required.
Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.

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Kishor Kumar TB

Senior Systems Engineer

Cell Information TechnologyInformation Technology & Services, 51-200 employees

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We are a school district with limited resources. We have to try to automate big initiatives like this. Once setup it just does its job.
We thankfully have not had to calculate a ROI. Going by the industry standard for ransomware recovery, we made our ROI on the first campaign run. Very eye opening.

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Director of Technology

Evesham Twp SchoolsEducation Management, 501-1000 employees

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Screenshots

See All (4) Avanan Screenshots

See All (5) KnowBe4 Security Awareness Training Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Avanan Editions & Modules

Edition

Advanced Anti-Phishing	$4.00¹
Complete Malware Protection	$5.00¹
Full-Suite Protection	$8.00¹

per user per month

Additional Pricing Details

Prices for fewer than 500 users.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

KnowBe4 Security Awareness Training Editions & Modules

Edition

Silver	$18¹
Gold	21.75¹
Platinum	25.50¹
Diamond	30.50¹
PhishER	$10¹

per seat

Additional Pricing Details

There are four subscription levels: Silver, Gold, Platinum, and Diamond. Each level is priced per user with a sliding scale based on number of users. To see current pricing, visit: https://www.knowbe4.com/pricing-kevin-mitnick-security-awareness-training

Rating Summary

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

Avanan

KnowBe4 Security Awareness Training

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