AvidXchange vs. BILL

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.9 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
BILL
Score 7.6 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Pricing
AvidXchangeBILL
Editions & Modules
AvidXchange
5,000
per license
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
AvidXchangeBILL
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvidXchangeBILL
Considered Both Products
AvidXchange

No answer on this topic

BILL
Chose BILL
Bill does not stack well against it competitors. I believe Sage Intacct Accounts Payable or Purchasing Module would be a lot better used for all Accounts Payable needs. I also believe AvidXchange and Concur would come into a close second due to the fact that the publishers …
Chose BILL
Bill.com's strongest characteristic is that it integrates seamlessly with our GL system. Of the systems that I have used, Bill.com has required the least amount of mental energy ensuring that everything is being processed correctly and that all payments/transactions integrate …
Top Pros
Top Cons
Features
AvidXchangeBILL
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
9.8
1 Ratings
34% above category average
BILL
5.8
6 Ratings
18% below category average
Customizable Approval Policies10.01 Ratings7.34 Ratings
Financial Document Management9.01 Ratings5.46 Ratings
Payment Status Tracking10.01 Ratings4.96 Ratings
Payment Audit Trail10.01 Ratings6.06 Ratings
Duplicate Bill Detection10.01 Ratings8.94 Ratings
Advanced OCR00 Ratings4.02 Ratings
Electronic Funds Transfer00 Ratings4.15 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
AvidXchange
10.0
1 Ratings
47% above category average
BILL
4.8
3 Ratings
25% below category average
Automated Accounts Payable Processes10.01 Ratings5.62 Ratings
Vendor Management10.01 Ratings7.83 Ratings
Tax Form Preparation00 Ratings1.01 Ratings
Best Alternatives
AvidXchangeBILL
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
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Square 9 Softworks
Score 9.9 out of 10
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Square 9 Softworks
Score 9.9 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
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User Ratings
AvidXchangeBILL
Likelihood to Recommend
9.0
(19 ratings)
4.7
(66 ratings)
Likelihood to Renew
8.2
(5 ratings)
8.9
(13 ratings)
Usability
8.2
(1 ratings)
1.0
(6 ratings)
Availability
9.0
(1 ratings)
8.3
(6 ratings)
Performance
8.0
(1 ratings)
10.0
(2 ratings)
Support Rating
8.2
(2 ratings)
1.0
(17 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
7.3
(1 ratings)
8.0
(5 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AvidXchangeBILL
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
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Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
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Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
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Usability
AvidXchange
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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Reliability and Availability
AvidXchange
No answers on this topic
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Performance
AvidXchange
No answers on this topic
BILL
pretty fast usually
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Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Online Training
AvidXchange
No answers on this topic
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
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Implementation Rating
AvidXchange
No answers on this topic
BILL
I heard from my leadership that it went very well.
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
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Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Read full review
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.