What users are saying about
34 Ratings
201 Ratings
34 Ratings
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Score 8.1 out of 100
201 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Payment Management

    AvidXchange

    Feature Set Not Supported
    N/A
    3.4

    Bill.com

    34%
    Bill.com ranks higher in 5/5 features

    Financial Document Management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Payment Status Tracking

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Payment Audit Trail

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Duplicate Bill Detection

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Electronic Funda Transfer

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Accounts Payable

    AvidXchange

    Feature Set Not Supported
    N/A
    2.0

    Bill.com

    20%
    Bill.com ranks higher in 2/2 features

    Automated Accounts Payable Processes

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Vendor Management

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Attribute Ratings

    • AvidXchange is rated higher in 4 areas: Likelihood to Recommend, Usability, Availability, Support Rating
    • Bill.com is rated higher in 3 areas: Likelihood to Renew, Performance, Implementation Rating

    Likelihood to Recommend

    9.0

    AvidXchange

    90%
    18 Ratings
    5.1

    Bill.com

    51%
    61 Ratings

    Likelihood to Renew

    8.2

    AvidXchange

    82%
    5 Ratings
    8.9

    Bill.com

    89%
    13 Ratings

    Usability

    8.2

    AvidXchange

    82%
    1 Rating
    1.0

    Bill.com

    10%
    6 Ratings

    Availability

    9.0

    AvidXchange

    90%
    2 Ratings
    8.3

    Bill.com

    83%
    12 Ratings

    Performance

    8.0

    AvidXchange

    80%
    2 Ratings
    10.0

    Bill.com

    100%
    4 Ratings

    Support Rating

    8.2

    AvidXchange

    82%
    4 Ratings
    2.4

    Bill.com

    24%
    31 Ratings

    Online Training

    AvidXchange

    N/A
    0 Ratings
    9.0

    Bill.com

    90%
    2 Ratings

    Implementation Rating

    7.3

    AvidXchange

    73%
    2 Ratings
    8.0

    Bill.com

    80%
    10 Ratings

    Ease of integration

    AvidXchange

    N/A
    0 Ratings
    10.0

    Bill.com

    100%
    1 Rating

    Likelihood to Recommend

    AvidXchange

    AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
    Read full review

    Bill.com

    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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    Pros

    AvidXchange

    • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
    • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
    • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
    Read full review

    Bill.com

    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Read full review

    Cons

    AvidXchange

    • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
    • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
    • The log enhancement follow-up procedure could use some work.
    Read full review

    Bill.com

    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Read full review

    Pricing Details

    AvidXchange

    Starting Price

    $5,000 per license

    Editions & Modules

    AvidXchange editions and modules pricing
    EditionModules
    AvidXchange5,0001

    Footnotes

    1. per license

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Bill.com

    Starting Price

    $45 per month

    Editions & Modules

    Bill.com editions and modules pricing
    EditionModules
    Essentials$451
    Team$552
    Corporate$793
    EnterpriseCustom Pricing4

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
    Read full review

    Bill.com

    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
    Read full review

    Bill.com

    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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    Reliability and Availability

    AvidXchange

    No answers on this topic

    Bill.com

    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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    Performance

    AvidXchange

    No answers on this topic

    Bill.com

    pretty fast usually
    Read full review

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
    Read full review

    Bill.com

    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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    Online Training

    AvidXchange

    No answers on this topic

    Bill.com

    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
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    Implementation Rating

    AvidXchange

    No answers on this topic

    Bill.com

    I heard from my leadership that it went very well.
    Read full review

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
    Read full review

    Bill.com

    top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
    Read full review

    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
    Read full review

    Bill.com

    • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
    • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
    Read full review

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