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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AvidXchange

    Score8.9 out of 10
    N/AAvidXchange is an automated bill payment system.

    $5,000

    per license

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Pricing
    AvidXchangeBILL
    Editions & Modules
    AvidXchange
    5,000
    per license
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    AvidXchangeBILL
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AvidXchangeBILL
    Considered Both Products
    AvidXchange
    No answer on this topic
    BILL
    Chose BILL
    Bill does not stack well against it competitors. I believe Sage Intacct Accounts Payable or Purchasing Module would be a lot better used for all Accounts Payable needs. I also believe AvidXchange and Concur would come into a close second due to the fact that the publishers …
    Incentivized
    Chose BILL
    Bill.com's strongest characteristic is that it integrates seamlessly with our GL system. Of the systems that I have used, Bill.com has required the least amount of mental energy ensuring that everything is being processed correctly and that all payments/transactions integrate …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    66%
    Would buy again
    23 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    66%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    66%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    52%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    67%
    Implementation went as expected
    20 Answers
    Features
    AvidXchangeBILL
    Payment Management
    Comparison of Payment Management features of AvidXchange and BILL
    Feature
    AvidXchange
    9.8
    1 Ratings
    25% above category average
    BILL
    7.9
    8 Ratings
    3% above category average
    Customizable Approval Policies10.01 Ratings8.06 Ratings
    Financial Document Management9.01 Ratings7.68 Ratings
    Payment Status Tracking10.01 Ratings8.18 Ratings
    Payment Audit Trail10.01 Ratings8.18 Ratings
    Duplicate Bill Detection10.01 Ratings8.16 Ratings
    Advanced OCR00 Ratings7.44 Ratings
    Electronic Funds Transfer00 Ratings7.87 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of AvidXchange and BILL
    Feature
    AvidXchange
    10.0
    2 Ratings
    33% above category average
    BILL
    7.8
    5 Ratings
    8% above category average
    Automated Accounts Payable Processes10.02 Ratings8.54 Ratings
    Vendor Management10.02 Ratings8.15 Ratings
    Tax Form Preparation00 Ratings6.92 Ratings
    Best Alternatives
    AvidXchangeBILL
    Small Businesses
    BILL
    Score8.2 out of 10
    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AvidXchangeBILL
    Likelihood to Recommend
    9.9
    (20 ratings)
    7.9
    (68 ratings)
    Likelihood to Renew
    8.2
    (5 ratings)
    8.0
    (14 ratings)
    Usability
    10.0
    (2 ratings)
    8.5
    (8 ratings)
    Availability
    9.0
    (1 ratings)
    8.0
    (7 ratings)
    Performance
    8.0
    (1 ratings)
    6.0
    (3 ratings)
    Support Rating
    8.2
    (2 ratings)
    9.0
    (18 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    8.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AvidXchangeBILL
    Likelihood to Recommend
    AvidXchange
    AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
    Read full review
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Pros
    AvidXchange
    • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
    • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
    • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
    Incentivized
    Read full review
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Cons
    AvidXchange
    • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
    • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
    • The log enhancement follow-up procedure could use some work.
    Incentivized
    Read full review
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Likelihood to Renew
    AvidXchange
    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
    Incentivized
    Read full review
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Usability
    AvidXchange
    AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.
    Incentivized
    Read full review
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Reliability and Availability
    AvidXchange
    No answers on this topic
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Performance
    AvidXchange
    No answers on this topic
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Support Rating
    AvidXchange
    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
    Read full review
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Online Training
    AvidXchange
    No answers on this topic
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Implementation Rating
    AvidXchange
    No answers on this topic
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Alternatives Considered
    AvidXchange
    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
    Incentivized
    Read full review
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Contract Terms and Pricing Model
    AvidXchange
    No answers on this topic
    BILL
    None, all good.
    Incentivized
    Read full review
    Scalability
    AvidXchange
    No answers on this topic
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Return on Investment
    AvidXchange
    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
    Incentivized
    Read full review
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.