BambooHR® vs. JazzHR vs. PDCflow

The best use of it is for employee tracking and vacation requests. It can also be used for payroll; however, my company uses a separate program for that. The best use for it, in my opinion, is staff performance management. All the notes and documents can be added/attached to the employee. You can click on an employee's profile and see what days they have been off, how close they are to achieving goals, etc.

Incentivized

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.

Incentivized

• Ease of use for established staff and admins, all the way down to brand new hires.
• Integrations, especially for posting and managing jobs during the hiring process.
• Making regularly occurring things like meetings and assessments easy to customize and to action easily.
• Being able to assign out tasks for onboarding and offboarding.

Incentivized

• Customizable fields for the applicant/candidate process.
• Easily tag managers on comments for candidates.
• Send emails to candidates easily through the system.
• Easy to see duplicate candidates and delete or merge their files.
• Can assign stars to candidates and managers can vote on a candidate through the system.
• Can set up Questionnaires to help screen candidates.

Incentivized

• No file viewer (need to download the attachments).
• No option to enable notifications if certain people are out (you can just check, but it would be nice to have).
• No customization of my personal view (f.e., i can't have the PTO page be my default).

Incentivized

• The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
• Should improve compatibility with Microsoft Teams
• Some processes require more steps and become more tedious than in other solutions

Incentivized

There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

Incentivized

It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use

I had never used BambooHR® before and when I was hired the company already had the software but no one truly owned it (no HR previous to me) so I had to simply log in and figure things out for myself. Extremely intuitive! If there was anything I wanted to figure out or learn more about, the resources, step-by-step instructions and videos were there for support.

Incentivized

It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.

Incentivized

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Incentivized

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Incentivized

Support has always been excellent. I was skeptical about not having a dedicated account manager at first, but my concerns were quickly eased. I love the different options for communication. Being able to chat, send emails or call a representative are great so that my workflow isn't disrupted by having to complete a call. I have never had an issue reaching anyone and the email follow up is great!

Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.

Incentivized

I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

Incentivized

Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.

Incentivized

We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.

Incentivized

A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.

Incentivized

BambooHR® was a great fit for our organization of 75-100 people. We became too big for our small custom MS Access system but not big enough for Workday. Lattice was more of an employee engagement and performance management system and didn't have some of the HR management and API integration we wanted. BambooHR® was robust enough to scale with us and provided the features and functionality we needed.

Incentivized

Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.

Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

Incentivized

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Incentivized

VERY professional!

Incentivized

• HR team members have been saved thousands of hours over the 3.5 years we've had BambooHR®. It saved me personally several hours a day once BambooHR® was set up. Specifically, onboarding, offboarding, and a formal Hiring system are the major time savers.
• Employee Information is much easier to access and is all centralized. Employees are empowered to update their information when applicable, and we have designed custom access levels for different positions and managers to ensure every individual is seeing the appropriate types of information about employees.
• We saved significant money by switching from Lattice to BambooHR®'s Performance Management solution. This solution is less advanced, but the simplicity meets our needs perfectly fine, and it even saves time for managers and employees by BambooHR®'s standard questions, carefully designed to get to the heart of performance and improvement.

Incentivized

• This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
• Trees are being saved since we don't have to print as much! :)
• Consistency is so important in the HR field. Jazz HR makes this easy.

Incentivized