What users are saying about
1187 Ratings
125 Ratings
1187 Ratings
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Score 8.3 out of 100
125 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Discord ranks higher in 1 feature set: Project Management

Project Management

7.8

Basecamp

78%
7.9

Discord

79%
Basecamp ranks higher in 12/16 features

Task Management

8.4
84%
115 Ratings
8.8
88%
5 Ratings

Resource Management

7.9
79%
96 Ratings
N/A
0 Ratings

Gantt Charts

7.2
72%
39 Ratings
N/A
0 Ratings

Scheduling

8.0
80%
92 Ratings
6.3
63%
2 Ratings

Workflow Automation

6.7
67%
67 Ratings
6.4
64%
3 Ratings

Team Collaboration

8.6
86%
115 Ratings
N/A
0 Ratings

Support for Agile Methodology

7.6
76%
48 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

7.8
78%
44 Ratings
N/A
0 Ratings

Document Management

7.8
78%
108 Ratings
N/A
0 Ratings

Email integration

8.0
80%
95 Ratings
N/A
0 Ratings

Mobile Access

8.5
85%
94 Ratings
9.6
96%
13 Ratings

Timesheet Tracking

7.3
73%
43 Ratings
N/A
0 Ratings

Change request and Case Management

7.3
73%
54 Ratings
N/A
0 Ratings

Budget and Expense Management

7.6
76%
39 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.0
80%
11 Ratings

Visual planning tools

N/A
0 Ratings
8.4
84%
3 Ratings

Professional Services Automation

7.7

Basecamp

77%

Discord

Feature Set Not Supported
N/A
Basecamp ranks higher in 4/4 features

Quotes/estimates

8.0
80%
29 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings

Project & financial reporting

8.2
82%
34 Ratings
N/A
0 Ratings

Integration with accounting software

7.8
78%
27 Ratings
N/A
0 Ratings

Communication

Basecamp

Feature Set Not Supported
N/A
7.7

Discord

77%
Discord ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.8
98%
15 Ratings

Notifications

N/A
0 Ratings
9.2
92%
14 Ratings

Discussions

N/A
0 Ratings
9.2
92%
15 Ratings

Surveys

N/A
0 Ratings
7.9
79%
10 Ratings

Internal knowledgebase

N/A
0 Ratings
8.0
80%
6 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
9.5
95%
2 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
4.0
40%
1 Rating

Integrates with Outlook

N/A
0 Ratings
4.0
40%
1 Rating

File Sharing & Management

Basecamp

Feature Set Not Supported
N/A
8.8

Discord

88%
Discord ranks higher in 8/8 features

Versioning

N/A
0 Ratings
10.0
100%
4 Ratings

Video files

N/A
0 Ratings
7.4
74%
15 Ratings

Audio files

N/A
0 Ratings
8.2
82%
14 Ratings

Document collaboration

N/A
0 Ratings
8.7
87%
5 Ratings

Access control

N/A
0 Ratings
8.0
80%
8 Ratings

Advanced security features

N/A
0 Ratings
8.6
86%
4 Ratings

Integrates with Google Drive

N/A
0 Ratings
10.0
100%
1 Rating

Device sync

N/A
0 Ratings
9.9
99%
6 Ratings

Attribute Ratings

  • Discord is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.5

Basecamp

85%
141 Ratings
9.5

Discord

95%
15 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings

Discord

N/A
0 Ratings

Usability

7.8

Basecamp

78%
15 Ratings
10.0

Discord

100%
1 Rating

Availability

10.0

Basecamp

100%
10 Ratings

Discord

N/A
0 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Discord

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
9.2

Discord

92%
3 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Discord

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings

Discord

N/A
0 Ratings

Configurability

8.0

Basecamp

80%
1 Rating

Discord

N/A
0 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review

Discord

Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
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Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Discord

  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
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Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Discord

  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
Read full review

Pricing Details

Basecamp

Starting Price

$99 per month

Editions & Modules

Basecamp editions and modules pricing
EditionModules
Basecamp PersonalFree1
Basecamp Business992

Footnotes

  1. Limited Capabilities
  2. Per Month [Unlimited Users]

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Discord

Starting Price

$4.99 per month

Editions & Modules

Discord editions and modules pricing
EditionModules
Discord Nitro$9.991
Discord Nitro Classic$4.992

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

Likelihood to Renew

Basecamp

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Discord

No answers on this topic

Usability

Basecamp

Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Discord

I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Reliability and Availability

Basecamp

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Discord

No answers on this topic

Support Rating

Basecamp

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Discord

I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Implementation Rating

Basecamp

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Discord

No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review

Discord

Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
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Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Discord

  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
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