What users are saying about
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Top Rated
1064 Ratings
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50 Ratings

Basecamp

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Top Rated
1064 Ratings
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Score 8.3 out of 100

Discord

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50 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Discord

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Jeff Huisjen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Discord
6.9
Task Management
Basecamp
8.2
Discord
6.5
Resource Management
Basecamp
7.8
Discord
Gantt Charts
Basecamp
7.5
Discord
Scheduling
Basecamp
8.1
Discord
6.7
Workflow Automation
Basecamp
7.0
Discord
5.0
Team Collaboration
Basecamp
8.5
Discord
Support for Agile Methodology
Basecamp
7.5
Discord
Support for Waterfall Methodology
Basecamp
8.0
Discord
Document Management
Basecamp
7.9
Discord
Email integration
Basecamp
7.8
Discord
Mobile Access
Basecamp
8.4
Discord
9.1
Timesheet Tracking
Basecamp
7.3
Discord
Change request and Case Management
Basecamp
7.6
Discord
Budget and Expense Management
Basecamp
7.8
Discord
Search
Basecamp
Discord
7.2
Visual planning tools
Basecamp
Discord
7.0

Professional Services Automation

Basecamp
7.7
Discord
Quotes/estimates
Basecamp
8.0
Discord
Invoicing
Basecamp
7.2
Discord
Project & financial reporting
Basecamp
7.9
Discord
Integration with accounting software
Basecamp
7.6
Discord

Communication

Basecamp
Discord
6.7
Chat
Basecamp
Discord
9.3
Notifications
Basecamp
Discord
8.6
Discussions
Basecamp
Discord
8.9
Surveys
Basecamp
Discord
6.9
Internal knowledgebase
Basecamp
Discord
7.6
Integrates with GoToMeeting
Basecamp
Discord
4.0
Integrates with Gmail and Google Hangouts
Basecamp
Discord
4.0
Integrates with Outlook
Basecamp
Discord
4.0

File Sharing & Management

Basecamp
Discord
8.6
Versioning
Basecamp
Discord
9.6
Video files
Basecamp
Discord
7.5
Audio files
Basecamp
Discord
8.0
Document collaboration
Basecamp
Discord
9.1
Access control
Basecamp
Discord
7.7
Advanced security features
Basecamp
Discord
8.6
Integrates with Google Drive
Basecamp
Discord
10.0
Device sync
Basecamp
Discord
8.3

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Discord

  • The amazing stickers and emojis.
  • No limit to the number of channels we can join.
  • The QR facility is a good one for easy joining.
Abhinav Khanna | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Discord

  • They can improve their UI for better user experience.
  • Sometimes sending a direct message to someone gets difficult in discord. They should try to change the functionality and make it simple.
  • They can work to improve functionalities like search since it lags most of the time.
Abhinav Khanna | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Discord

Discord 9.3
Based on 4 answers
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Phil Haldane | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Discord

Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers. I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners being able to read every single message regardless of which server you're on)
Su Kaygun Sayran | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Discord

  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Jeff Huisjen | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Discord Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison