TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Signal

    Score9.2 out of 10
    N/ASignal is an open source cross-platform messaging app featuring end-to-end encryption to keep conversations private and secure, boasting no ads, no affiliate marketers, and no creepy tracking in Signal. Users can focus on sharing the moments that matter.

    $0

    Pricing
    BasecampGoogle DriveSignal
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BasecampGoogle DriveSignal
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    BasecampGoogle DriveSignal
    Considered Multiple Products
    37signals
    Chose Basecamp
    I would say Basecamp offers a more centralized space compared to Google Drive. Everything is right there as opposed to different areas of the software.
    Incentivized
    Chose Basecamp
    I'm not sure I've used a clear alternative to Basecamp. Perhaps Google Drive and its associated programs (Docs, Sheets, etc.). I don't have a basis for comparison, but Basecamp is great for what it is. That said, it's possible that there are other programs that integrated …
    Incentivized
    Chose Basecamp
    Basecamp is more user friendly, has a better graphics design, easier to use for less experienced people... able to track progress better.
    Incentivized
    Chose Basecamp
    Basecamp built from its foundation as a project management tool. It has all the tools needed to make sure your projects are created, shared, and completed in the most streamlined process. It definitely knows what teams need to have effortless project sharing, and delivers …
    Incentivized
    Chose Basecamp
    I have never used any other products like Basecamp, however, we used to stick primarily to email and texting, so this was a huge step in the right direction.
    Incentivized
    Chose Basecamp
    Basecamp is more intuitive, easier to use, and honestly, more fun!
    Incentivized
    Chose Basecamp
    Basecamp links all of the functionalities of a messenger feature (thanks to Pings) with task delegating and managing the project. Marketer's life became much easier with Basecamp.
    Incentivized
    Chose Basecamp
    Firstly, we chose Basecamp to our main project managing tool and it does its job perfectly. It's too simple, there is no any meaningless and useless tools or something else, every single tool is useful, it has a small learning curve, working well. You can organize your topics …
    Incentivized
    Chose Basecamp
    Personally, I didn't use any other projects.
    Incentivized
    Google
    Chose Google Drive
    Since it's part of the Google family of products, you don't need to create a separate account.
    Incentivized
    Chose Google Drive
    Google drive requires the least amount of on boarding to get used to the platform. Although some of the other products may have features like a comment section, or a cleaner layout, google drive is still much more simple to use for users across the board and with different …
    Incentivized
    Open Source
    Chose Signal
    Signal is far and away better and more feature-rich. Skype is no longer the app it used to be before Microsoft acquired it, and WhatsApp, while trying to be much like Signal with claims, has too many features that lead to a sense of insecurity as it's too widely used and used …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    99%
    Would buy again
    120 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    99%
    Delivers good value for the price
    114 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    97%
    Happy with the feature set
    117 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    99%
    Implementation went as expected
    93 Answers
    No answers on this topic
    Features
    BasecampGoogle DriveSignal
    Project Management
    Comparison of Project Management features of Basecamp and Google Drive and Signal Messenger
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Google Drive
    -
    Ratings
    Signal Messenger
    -
    Ratings
    Task Management9.1123 Ratings00 Ratings00 Ratings
    Resource Management9.3103 Ratings00 Ratings00 Ratings
    Gantt Charts7.243 Ratings00 Ratings00 Ratings
    Scheduling8.899 Ratings00 Ratings00 Ratings
    Workflow Automation9.372 Ratings00 Ratings00 Ratings
    Team Collaboration9.6123 Ratings00 Ratings00 Ratings
    Support for Agile Methodology9.751 Ratings00 Ratings00 Ratings
    Support for Waterfall Methodology8.748 Ratings00 Ratings00 Ratings
    Document Management9.6115 Ratings00 Ratings00 Ratings
    Email integration8.2101 Ratings00 Ratings00 Ratings
    Mobile Access8.7100 Ratings00 Ratings00 Ratings
    Timesheet Tracking9.148 Ratings00 Ratings00 Ratings
    Change request and Case Management9.558 Ratings00 Ratings00 Ratings
    Budget and Expense Management8.442 Ratings00 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Google Drive and Signal Messenger
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Google Drive
    -
    Ratings
    Signal Messenger
    -
    Ratings
    Quotes/estimates10.030 Ratings00 Ratings00 Ratings
    Invoicing10.026 Ratings00 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Basecamp and Google Drive and Signal Messenger
    Feature
    Basecamp
    -
    Ratings
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Signal Messenger
    -
    Ratings
    Versioning00 Ratings8.7195 Ratings00 Ratings
    Video files00 Ratings7.7190 Ratings00 Ratings
    Audio files00 Ratings8.3184 Ratings00 Ratings
    Document collaboration00 Ratings9.0218 Ratings00 Ratings
    Access control00 Ratings8.0216 Ratings00 Ratings
    File search00 Ratings8.1220 Ratings00 Ratings
    Device sync00 Ratings8.9205 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Basecamp and Google Drive and Signal Messenger
    Feature
    Basecamp
    -
    Ratings
    Google Drive
    8.5
    215 Ratings
    2% below category average
    Signal Messenger
    -
    Ratings
    User and role management00 Ratings9.0202 Ratings00 Ratings
    File organization00 Ratings8.0213 Ratings00 Ratings
    Device management00 Ratings8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Basecamp and Google Drive and Signal Messenger
    Feature
    Basecamp
    -
    Ratings
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Signal Messenger
    -
    Ratings
    Performance00 Ratings9.2212 Ratings00 Ratings
    Reliability00 Ratings9.0214 Ratings00 Ratings
    Storage Reports00 Ratings8.587 Ratings00 Ratings
    Best Alternatives
    BasecampGoogle DriveSignal
    Small Businesses
    Any.do
    Score8 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Apple iCloud
    Score8.4 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    ownCloud
    Score9.2 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BasecampGoogle DriveSignal
    Likelihood to Recommend
    9.9
    (150 ratings)
    8.5
    (224 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    10.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (20 ratings)
    8.8
    (54 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    1.0
    (49 ratings)
    10.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampGoogle DriveSignal
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Open Source
    Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
    Incentivized
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Open Source
    • Encryption end to end
    • Audio quality
    • Ability to permanently delete messages and history
    Incentivized
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Open Source
    • Backup functionality on iOS devices
    • Sometimes messages can be delayed
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Open Source
    No answers on this topic
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Google
    Always available
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Performance
    37signals
    No answers on this topic
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Open Source
    I've never contacted support but I see that they are on the ball for bug fixes, highly communicative in release notes, and continually releasing updates to Signal that address common user complaints. Given how responsive the development team is, and how they are continually improving Signal, I think their support is top notch.
    Incentivized
    Read full review
    In-Person Training
    37signals
    No answers on this topic
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Open Source
    No answers on this topic
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Open Source
    Signal is far and away better and more feature-rich. Skype is no longer the app it used to be before Microsoft acquired it, and WhatsApp, while trying to be much like Signal with claims, has too many features that lead to a sense of insecurity as it's too widely used and used for too many things.
    Incentivized
    Read full review
    Scalability
    37signals
    No answers on this topic
    Google
    I have always been able to access
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Open Source
    • Communication is crucial to accomplishing our mission
    • Cost of similar commercial apps could be very prohibitive
    Incentivized
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives