TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Kanbanery (discontinued)

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Kanbanery was an online visual project management tool for personal or team use. It utilized the kanban style to organize tasks and workflows. Users would create task cards and move them through columns as work is completed. Kanbanery handled notifications, metrics, and reporting. In addition to the business offering, a free plan was available for personal use. The service has been discontinued and is not presently available.N/A

    Redmine

    Score7.2 out of 10
    N/ARedmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.

    $0

    per month

    Pricing
    BasecampKanbanery (discontinued)Redmine
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BasecampKanbanery (discontinued)Redmine
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BasecampKanbanery (discontinued)Redmine
    Considered Multiple Products
    37signals
    No answer on this topic
    Discontinued Products
    Chose Kanbanery (discontinued)
    Kanbanery is the easiest to use with the best visibility. It doesn't have a lot of features I don't need, like Basecamp or LeanKit, but it's much more robust than Trello or Pivotal Tracker. It's just the perfect balance of ease of use and collaboration tools for me. I also like …
    Incentivized
    Open Source
    Chose Redmine
    As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small …
    Incentivized
    Chose Redmine
    Basecamp was very busy and seemed more into the "wow" factor than into being an efficient tool. Redmine has none of the characters or kid-like appearance of Basecamp's model. I found Basecamp to be too cluttered in views and its interactions confusing, making it difficult to …
    Incentivized
    Chose Redmine
    I think that although they are tools for managing equipment and tools for bugs tracking, Redmine has a great advantage since it can be integrated with many third-party tools and that is the only tool of this type with which I have been able to integrate and integrate systems. …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    No answers on this topic
    Features
    BasecampKanbanery (discontinued)Redmine
    Project Management
    Comparison of Project Management features of Basecamp and Kanbanery (discontinued) and Redmine
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Kanbanery (discontinued)
    8.5
    2 Ratings
    10% above category average
    Redmine
    8.2
    13 Ratings
    7% above category average
    Task Management9.1123 Ratings9.62 Ratings10.013 Ratings
    Resource Management9.3103 Ratings00 Ratings7.012 Ratings
    Gantt Charts7.243 Ratings00 Ratings9.012 Ratings
    Scheduling8.899 Ratings00 Ratings7.011 Ratings
    Workflow Automation9.372 Ratings00 Ratings10.09 Ratings
    Team Collaboration9.6123 Ratings9.32 Ratings10.012 Ratings
    Support for Agile Methodology9.751 Ratings9.62 Ratings6.910 Ratings
    Support for Waterfall Methodology8.748 Ratings5.92 Ratings8.010 Ratings
    Document Management9.6115 Ratings00 Ratings10.011 Ratings
    Email integration8.2101 Ratings8.42 Ratings8.010 Ratings
    Mobile Access8.7100 Ratings8.12 Ratings5.59 Ratings
    Timesheet Tracking9.148 Ratings00 Ratings9.011 Ratings
    Change request and Case Management9.558 Ratings00 Ratings7.012 Ratings
    Budget and Expense Management8.442 Ratings00 Ratings7.011 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Kanbanery (discontinued) and Redmine
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Kanbanery (discontinued)
    -
    Ratings
    Redmine
    8.0
    8 Ratings
    4% above category average
    Quotes/estimates10.030 Ratings00 Ratings7.33 Ratings
    Invoicing10.026 Ratings00 Ratings7.82 Ratings
    Project & financial reporting8.034 Ratings00 Ratings9.06 Ratings
    Integration with accounting software4.028 Ratings00 Ratings7.92 Ratings
    Best Alternatives
    BasecampKanbanery (discontinued)Redmine
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BasecampKanbanery (discontinued)Redmine
    Likelihood to Recommend
    9.9
    (150 ratings)
    9.6
    (2 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (20 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    -
    (0 ratings)
    6.5
    (3 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampKanbanery (discontinued)Redmine
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Discontinued Products
    I use Kanbanery for web app projects, customer support, and for my personal tasks. I think it would be perfect for DevOps, too. It might get a little tricky if there were hundreds of developers on one project, but with just ten to twenty people per team it's perfect.
    Incentivized
    Read full review
    Open Source
    Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
    Incentivized
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Discontinued Products
    • I really like how easy it is for my clients to use Kanbanery. That's the most important thing for me in a project management tool, because I don't want the tool to get in the way of working with clients.
    • I can see really quickly what needs to be done, and more importantly, what doesn't need to be done. Having a clear view of all my tasks takes a lot of stress of off me.
    • Kanbanery is also good for communication with clients. If I have a task card that represents a component, we can talk about it in comments, or we use the project chat for general stuff. It keeps my email from getting cluttered.
    Read full review
    Open Source
    • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
    • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
    • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
    Incentivized
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Discontinued Products
    • I'd love to see some improvements in the Scrum burn down chart, but it works okay as it is.
    • It would be nice if we could adjust the width of the columns. It's fine on most monitors, but on a small screen I have to scroll sideways.
    Incentivized
    Read full review
    Open Source
    • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
    • It's not particularly designed to support agile-based project management methodologies such as Scrum.
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Discontinued Products
    No answers on this topic
    Open Source
    No answers on this topic
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Open Source
    Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
    Incentivized
    Read full review
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Open Source
    No answers on this topic
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Open Source
    Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
    Incentivized
    Read full review
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Discontinued Products
    No answers on this topic
    Open Source
    No answers on this topic
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Discontinued Products
    Kanbanery is the easiest to use with the best visibility. It doesn't have a lot of features I don't need, like Basecamp or LeanKit, but it's much more robust than Trello or Pivotal Tracker. It's just the perfect balance of ease of use and collaboration tools for me. I also like the UI better than the others. It's sleek without a lot of bright colors and rounded corners that make some tools look plastic and unprofessional.
    Read full review
    Open Source
    Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
    Incentivized
    Read full review
    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Discontinued Products
    • I feel like we're much more efficient. I spend more time working on tasks now and a lot less time digging through tickets.
    • Since we can see when there's a problem in our team really easy with Kanbanery, people get help when they need it sooner. That has to be good for productivity.
    Incentivized
    Read full review
    Open Source
    • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
    • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
    Incentivized
    Read full review
    ScreenShots

    Kanbanery (discontinued) Screenshots

    Screenshot of Kanbanery board for a software project, showing blocked tasks.