Basecamp vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.8 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$99
per month
Zoho Projects
Score 8.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$4
per user/per month if billed annually
Pricing
BasecampZoho Projects
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Premium
$4
per user/per month if billed annually
Enterprise
$9
per user/per month if billed annually
Offerings
Pricing Offerings
BasecampZoho Projects
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BasecampZoho Projects
Considered Both Products
Basecamp
Chose Basecamp
Basecamp is clean, simple, and easy to use.
Chose Basecamp
Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello
Chose Basecamp
I love both of these other products and would use them specifically for my own personal use or in other situations but hands down, I believe that Basecamp offers better flexibility and ease of use for an organization that has never used a project management tool before. …
Zoho Projects
Chose Zoho Projects
Bascamp was our main PM platform for several years, however, it was lacking in a few key features that Zoho had or did better. We made the switch about 3 years ago, and Zoho Projects has been much better. I do respect Basecamp for what it is, and it did the job for us, but …
Chose Zoho Projects
The interface of Zoho Projects is so clean and modern compared to the others. The functions and abilities of this product outshone it competitors and the price is very reasonable and competitive. Finding and adding information in Zoho Projects is very easy even for a novice. …
Top Pros
Top Cons
Features
BasecampZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
5.7
118 Ratings
28% below category average
Zoho Projects
8.5
19 Ratings
12% above category average
Task Management6.9117 Ratings8.519 Ratings
Resource Management5.798 Ratings8.318 Ratings
Gantt Charts4.340 Ratings9.515 Ratings
Scheduling5.693 Ratings8.317 Ratings
Workflow Automation4.568 Ratings8.014 Ratings
Team Collaboration6.5117 Ratings9.819 Ratings
Support for Agile Methodology5.749 Ratings6.35 Ratings
Support for Waterfall Methodology5.145 Ratings8.310 Ratings
Document Management5.9109 Ratings9.515 Ratings
Email integration6.396 Ratings9.815 Ratings
Mobile Access6.495 Ratings8.118 Ratings
Timesheet Tracking4.844 Ratings8.818 Ratings
Change request and Case Management5.155 Ratings6.96 Ratings
Budget and Expense Management7.239 Ratings8.513 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
4% above category average
Zoho Projects
7.2
12 Ratings
4% below category average
Quotes/estimates8.329 Ratings5.55 Ratings
Invoicing6.925 Ratings8.312 Ratings
Project & financial reporting8.134 Ratings6.55 Ratings
Integration with accounting software7.927 Ratings8.512 Ratings
Best Alternatives
BasecampZoho Projects
Small Businesses
FunctionFox
FunctionFox
Score 8.5 out of 10
FunctionFox
FunctionFox
Score 8.5 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.3 out of 10
Quickbase
Quickbase
Score 9.3 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
Quickbase
Quickbase
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampZoho Projects
Likelihood to Recommend
6.6
(143 ratings)
8.7
(23 ratings)
Likelihood to Renew
10.0
(26 ratings)
9.9
(3 ratings)
Usability
7.8
(15 ratings)
5.6
(4 ratings)
Availability
10.0
(10 ratings)
9.0
(2 ratings)
Performance
7.3
(8 ratings)
9.0
(2 ratings)
Support Rating
8.6
(55 ratings)
6.8
(19 ratings)
Online Training
5.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
7.7
(8 ratings)
8.0
(2 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampZoho Projects
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Zoho Corporation
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
Basecamp
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Zoho Corporation
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
Basecamp
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Zoho Corporation
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
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Likelihood to Renew
Basecamp
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Zoho Corporation
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability
Basecamp
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Zoho Corporation
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
Basecamp
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Zoho Corporation
Has not been down to my knowledge.
Read full review
Performance
Basecamp
No answers on this topic
Zoho Corporation
Speed meets my expectations.
Read full review
Support Rating
Basecamp
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Zoho Corporation
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Implementation Rating
Basecamp
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Zoho Corporation
No answers on this topic
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Zoho Corporation
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Return on Investment
Basecamp
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Zoho Corporation
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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ScreenShots

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.