What users are saying about
6 Ratings
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Top Rated
163 Ratings
6 Ratings
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Score 8 out of 100

isolved

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Top Rated
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Human Resource Management

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.4
    74%
    75 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    75 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.3
    63%
    65 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    67 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.2
    72%
    31 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.6
    76%
    53 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.6
    86%
    51 Ratings

    Payroll Management

    Benefitfocus

    Feature Set Not Supported
    N/A
    8.1

    isolved

    81%
    isolved ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    96 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    37 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.3
    83%
    61 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.1
    71%
    67 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.7
    87%
    97 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.5
    75%
    78 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.5
    85%
    50 Ratings

    Leave and Attendance Management

    Benefitfocus

    Feature Set Not Supported
    N/A
    6.8

    isolved

    68%
    isolved ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    6.5
    65%
    60 Ratings

    Balance details

    N/A
    0 Ratings
    6.9
    69%
    74 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    6.9
    69%
    56 Ratings

    Employee Self Service

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.7
    77%
    91 Ratings

    Update personal information

    N/A
    0 Ratings
    7.7
    77%
    87 Ratings

    View company policy documentation

    N/A
    0 Ratings
    6.2
    62%
    50 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.6
    76%
    27 Ratings

    View job history

    N/A
    0 Ratings
    8.1
    81%
    69 Ratings

    Asset Management

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.1

    isolved

    71%
    isolved ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.1
    71%
    17 Ratings

    HR Reporting

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.4

    isolved

    74%
    isolved ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.2
    72%
    75 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.2
    72%
    78 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.8
    78%
    34 Ratings

    Onboarding

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.2

    isolved

    72%
    isolved ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.0
    70%
    60 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.4
    74%
    34 Ratings

    Performance and Goals

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.0

    isolved

    70%
    isolved ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.1
    71%
    10 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    6.7
    67%
    8 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Performance Management

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.6

    isolved

    76%
    isolved ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.3
    73%
    22 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.5
    75%
    23 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    25 Ratings

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Succession Planning

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.9

    isolved

    79%
    isolved ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.6
    76%
    11 Ratings

    Candidate search

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Candidate development

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Recruiting / ATS

    Benefitfocus

    Feature Set Not Supported
    N/A
    7.2

    isolved

    72%
    isolved ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    15 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    16 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.2
    72%
    16 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.7
    77%
    17 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    5.5
    55%
    23 Ratings

    Attribute Ratings

    • isolved is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.0

    Benefitfocus

    40%
    1 Rating
    7.7

    isolved

    77%
    111 Ratings

    Likelihood to Renew

    Benefitfocus

    N/A
    0 Ratings
    8.7

    isolved

    87%
    14 Ratings

    Usability

    Benefitfocus

    N/A
    0 Ratings
    8.8

    isolved

    88%
    5 Ratings

    Availability

    Benefitfocus

    N/A
    0 Ratings
    8.8

    isolved

    88%
    4 Ratings

    Performance

    Benefitfocus

    N/A
    0 Ratings
    8.5

    isolved

    85%
    2 Ratings

    Support Rating

    Benefitfocus

    N/A
    0 Ratings
    5.4

    isolved

    54%
    12 Ratings

    In-Person Training

    Benefitfocus

    N/A
    0 Ratings
    9.1

    isolved

    91%
    1 Rating

    Online Training

    Benefitfocus

    N/A
    0 Ratings
    8.8

    isolved

    88%
    2 Ratings

    Implementation Rating

    Benefitfocus

    N/A
    0 Ratings
    8.8

    isolved

    88%
    11 Ratings

    Configurability

    Benefitfocus

    N/A
    0 Ratings
    8.5

    isolved

    85%
    2 Ratings

    Ease of integration

    Benefitfocus

    N/A
    0 Ratings
    7.3

    isolved

    73%
    1 Rating

    Product Scalability

    Benefitfocus

    N/A
    0 Ratings
    8.8

    isolved

    88%
    3 Ratings

    Vendor post-sale

    Benefitfocus

    N/A
    0 Ratings
    5.6

    isolved

    56%
    3 Ratings

    Vendor pre-sale

    Benefitfocus

    N/A
    0 Ratings
    6.0

    isolved

    60%
    3 Ratings

    Likelihood to Recommend

    Benefitfocus

    It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
    Read full review

    isolved

    iSolved is well-suited for the accurate and timely processing of payroll, extensive use of reports and reporting features, and a dedicated customer service support representative who gets to know you and the needs of your company and payroll processing needs. iSolved is less appropriate if you are looking for a payroll company that can just simply process payroll if customer service is not a number one priority, and if you only need the basic reports (payroll summary and payroll register would be sufficient for your needs).
    Read full review

    Pros

    Benefitfocus

    • Great front face - updated graphics and advanced technology.
    • Video Library and an option to create your own videos.
    • Option to do a comparison chart of benefit plans.
    • Easy on the employee's eye.
    Read full review

    isolved

    • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
    • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
    • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
    Read full review

    Cons

    Benefitfocus

    • Great at selling their product but not keeping their promises.
    • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
    • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
    Read full review

    isolved

    • More reminder notifications would be great!
    • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
    • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
    Read full review

    Pricing Details

    Benefitfocus

    Starting Price

    Editions & Modules

    Benefitfocus editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      isolved

      Starting Price

      $4 Per Employee Per Month

      Editions & Modules

      isolved editions and modules pricing
      EditionModules
      isolved$4.001

      Footnotes

      1. Per Employee Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Benefitfocus

      No answers on this topic

      isolved

      I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
      Read full review

      Usability

      Benefitfocus

      No answers on this topic

      isolved

      I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
      Read full review

      Reliability and Availability

      Benefitfocus

      No answers on this topic

      isolved

      It's always online, always available.
      Read full review

      Performance

      Benefitfocus

      No answers on this topic

      isolved

      Not too quickly. This could use some improvement maybe
      Read full review

      Support Rating

      Benefitfocus

      No answers on this topic

      isolved

      We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
      Read full review

      In-Person Training

      Benefitfocus

      No answers on this topic

      isolved

      All over the phone, but it was comprehensive.
      Read full review

      Online Training

      Benefitfocus

      No answers on this topic

      isolved

      The help videos are great
      Read full review

      Implementation Rating

      Benefitfocus

      No answers on this topic

      isolved

      The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
      Read full review

      Alternatives Considered

      Benefitfocus

      I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
      Read full review

      isolved

      I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
      Read full review

      Scalability

      Benefitfocus

      No answers on this topic

      isolved

      Works very well. No complaints.
      Read full review

      Return on Investment

      Benefitfocus

      • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
      • Bad impression on the benefits team to implement a program that didn't deliver.
      Read full review

      isolved

      • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
      • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
      Read full review

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