Betterteam vs. Rippling vs. ZipRecruiter

Rippling is extremely user friendly an allows our employees to help themselves in a lot of areas that previously required HR team assistance. Three areas I feel are not well suited for our organization is the inability to reset passwords manually, allocation of hours, and the software's inability to spot a rehire with a new application. We have several associates who moonlight/pick up shifts at other locations. This is infrequent so it woudn't make sense to allocate a percentage of their time to the properties where they're moonlighting. When we manually allocate those hours to the receiving property, the allocations do not take effect on the back end for our accounting department. It's creating a lot of journal entries and back-end corrections in our Accounting software. When it comes to applications, we have a new Director of Talent Acquisition who is not familiar with every previously-hired associate. This has caused duplication of profiles when we rehire an associate. If the DoTA isn't familiar with the associate and hires them in the "talent" portion of the website, it creates a new profile for them rather than recognizing their duplicated information (such as SSN or passport number). This has caused us to end up with dupliate profiles for several rehires. The system is very tech-y it should allow us to either merge the profiles or cause a notification/error to alert the hiring person that this associate/new hire is a rehire. Our previous software (UKG) was able to do this.

Its geo targeting and search features made it easy to source people from specific sites and places, also it post the jobs to various platforms at the same time. AI should be more advanced so that we can get some high position profiles because it does not work as good on the high end roles as compared to the low end roles.

Incentivized

• Keeping track of and entering time off and watching time of approvals
• Providing fast links to access accounts for health/retirement benefits
• Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one

• TSP Restaurant Manager in Chapel Hill, TN currently on ZipRecruiter since yesterday (9/26) and already have an inbox filled with qualified applicants.
• ZipRecruiter has easy access to chat or email with admins if I encounter an issue, and it is quickly resolved, the only time I did have an issue, the response was pretty much immediate.
• ZipRecruiter is attractive to both the job poster and the job seeker. Easy to navigate.

Incentivized

• The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
• The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
• The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.

• The only thing I can think of is, I don't prefer the unecessary emails I get from ZipRecruiter that don't pertain to my business, or what we use ZipRecruiter for.
• I can't think of anything else that needs to be better
• I can't think of anything else that needs to be better

Incentivized

The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.

Incentivized

Results. The bottom line is the results we are getting. We are seeing not only quality applications, but quality hires that can directly be tied to our use of ZipRecruiter. The ROI is second to none - a simple and easy to use tool that is driving healthcare professionals to my various clients.

Incentivized

Very intuitive, user-friendly, and modern interface that doesn't make you cringe when you have to access it for anything. The admin navigation is easier compared to our previous system, and doesn't feel like a maze of complicated jargon. On the user side, the benefits enrollment process was a breeze, and felt so much more informative and efficient. Accessing the benefits post-enrollment is also very straightforward.

Incentivized

ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

big fat zip zilch nada crappy ball of unwanted ear wax

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.

The highlight of my customer support experience was my first interaction with them: I had a small issue with my birthdate, and it was fixed very quickly—on the same day. It's pretty incredible to have things like that sorted out in the same day, which is a rare thing to see lately.

Incentivized

Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting

Incentivized

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

onboarding process was very easy.

Incentivized

We chose Rippling primarily based on cost and feature set available. As a small organization, budget is a high priority. Rippling gave us enterprise-level features at an affordable cost for an early stage start up. We appreciate that we have the opportunity to expand our feature set within Rippling as our business and workforce grow.

Incentivized

ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

because they did not provide qualified candidates so they cannot be relied upon to do what they say they do

• Our HR team used to spend almost three days doing payroll calculations before Rippling. This platform has cut that time down by 75%! Now they can devote the time they would've spent on payroll to other important tasks.
• Rippling saves employees time by making time-tracking less of a headache.
• Rippling has so many so many services that it's essentially a one-stop-shop for centralized HR solutions!

Incentivized

• ZipRecruiter helped us to reaching our hiring goals for 2018. We have been able to source, exempt and non-exempt candidates, in a timely fashion for our roles in the NY Metro area.
• From a cost perspective, ZipRecruiter is more affordable than others that we have used in the past. In the end the results speak for themselves and we have had better success with Zip than other job boards we have used in the past.

Incentivized