Bigin by Zoho CRM vs. monday.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month per user
monday.com
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$36
per month (3 seats)
Pricing
Bigin by Zoho CRMmonday.com
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Bigin 360
$21
per month per user
Basic
$12
per month per user
Standard
$14
per month per user
Pro
$24
per month per user
Enterprise
Contact Sales
Contact us
Offerings
Pricing Offerings
Bigin by Zoho CRMmonday.com
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.Yearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
Bigin by Zoho CRMmonday.com
Considered Both Products
Bigin by Zoho CRM
Chose Bigin by Zoho CRM
Bigin by Zoho CRM is similar to Pipedrive but more affordable. monday.com and ClickUp are task managements more so than CRMs, so not as suitabable for Sales/Lead management.
Chose Bigin by Zoho CRM
Bigin by Zoho CRM is a very easy to use tool at a very fair price the small companies can afford. At the same time it is very robust technology thet brings the best features from other competitors. The best of Bigin by Zoho CRM is that it has been designed with small companies …
Chose Bigin by Zoho CRM
Pricing is the best
monday.com

No answer on this topic

Features
Bigin by Zoho CRMmonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
107 Ratings
3% above category average
monday.com
-
Ratings
Customer data management / contact management8.697 Ratings00 Ratings
Workflow management8.0101 Ratings00 Ratings
Opportunity management8.399 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.394 Ratings00 Ratings
Contract management7.156 Ratings00 Ratings
Interaction tracking7.992 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
86 Ratings
5% above category average
monday.com
-
Ratings
Lead management8.483 Ratings00 Ratings
Email marketing7.777 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.0
88 Ratings
5% above category average
monday.com
-
Ratings
Task management8.186 Ratings00 Ratings
Reporting7.963 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.2
91 Ratings
8% above category average
monday.com
-
Ratings
Pipeline visualization8.691 Ratings00 Ratings
Customizable reports7.882 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.2
96 Ratings
7% above category average
monday.com
-
Ratings
Custom fields8.296 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.7
91 Ratings
4% above category average
monday.com
-
Ratings
Single sign-on capability8.776 Ratings00 Ratings
Role-based user permissions8.689 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.7
55 Ratings
4% above category average
monday.com
-
Ratings
Social data7.654 Ratings00 Ratings
Social engagement7.753 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
71 Ratings
8% above category average
monday.com
-
Ratings
Marketing automation8.071 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.5
89 Ratings
12% above category average
monday.com
-
Ratings
Mobile access8.589 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
monday.com
8.4
2233 Ratings
10% above category average
Task Management00 Ratings9.32219 Ratings
Resource Management00 Ratings8.71896 Ratings
Gantt Charts00 Ratings8.21294 Ratings
Scheduling00 Ratings8.51853 Ratings
Workflow Automation00 Ratings8.71926 Ratings
Team Collaboration00 Ratings9.42176 Ratings
Support for Agile Methodology00 Ratings8.21154 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings8.11794 Ratings
Email integration00 Ratings8.51598 Ratings
Mobile Access00 Ratings8.31773 Ratings
Timesheet Tracking00 Ratings8.01037 Ratings
Change request and Case Management00 Ratings8.81152 Ratings
Budget and Expense Management00 Ratings8.51025 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
monday.com
8.2
1004 Ratings
8% above category average
Quotes/estimates00 Ratings8.7671 Ratings
Project & financial reporting00 Ratings8.3887 Ratings
Integration with accounting software00 Ratings7.6499 Ratings
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Bigin by Zoho CRMmonday.com
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Score 9.9 out of 10
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Score 9.1 out of 10
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Creatio
Creatio
Score 9.2 out of 10
InEight
InEight
Score 9.5 out of 10
Enterprises
Creatio
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Score 9.2 out of 10
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Score 9.5 out of 10
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User Ratings
Bigin by Zoho CRMmonday.com
Likelihood to Recommend
8.9
(101 ratings)
8.7
(2238 ratings)
Likelihood to Renew
8.6
(3 ratings)
9.0
(32 ratings)
Usability
8.6
(72 ratings)
8.5
(2166 ratings)
Availability
-
(0 ratings)
8.2
(8 ratings)
Performance
-
(0 ratings)
8.6
(8 ratings)
Support Rating
4.5
(8 ratings)
8.8
(1885 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(7 ratings)
Configurability
-
(0 ratings)
8.2
(6 ratings)
Ease of integration
-
(0 ratings)
9.0
(6 ratings)
Product Scalability
-
(0 ratings)
6.9
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(6 ratings)
User Testimonials
Bigin by Zoho CRMmonday.com
Likelihood to Recommend
Zoho
Startups Needing Quick Setup with Low Overhead
Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
Read full review
monday.com
The platform is very well suited for our nonprofit programs that serve low-income clients who need diapers, wipes, and period products. It has helped us run our programs, capturing information and allowing us to view the data for reporting purposes. The ability to filter data is very helpful by allowing us to categorize information to get a better picture of the progress of our programs.
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Pros
Zoho
  • Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
  • Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
  • Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
  • Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
Read full review
monday.com
  • I like summary of subitems, especially with subitasks as subitems and add item tracking for each subtask it can show total tracked in parent item. Similar with other columns, like numbers, status, date.
  • Dashboard features, Many kinds of dashboard view available, we can utilize on the basis of requirements.
  • monday.com workform is very powerful, easily share form link when submitted it will create line item in board with provided data.
  • monday.com automation is very helpful in order to automate steps with specific rules and easy setup.
  • monday.com also provides integrations in order to automate processes if need to integrate multiple app together. or need to transfer data between multiple apps.
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Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
Read full review
monday.com
  • The desktop app for Mac seems to have a few issues with visual glitches appearing on screen, it only seems to go away when I close the tool and reopen it
  • Subtasks don't show on the individual users to-do list, only main level tasks
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Likelihood to Renew
Zoho
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
Read full review
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
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Usability
Zoho
An application that offers you simplicity in use and does not burden you with useless functions or buttons but at the same time gives you the flexibility you need. It is much more user-friendly than HubSpot and the technical support is at the level of excellence. There is even a function through which you can record your monitor. O aplicatie care iti ofera simplitate in folosire si nu te incarca cu functii sau butoane nefolositoare dar in acelasi timp iti ofera flexibilitatea de care ai nevoie.Este cu mult mai prietenos cu utilizatorii decat HubSpot iar suportul tehnic este la nivel de excelenta. Exista chiar si o functie prin care iti poti inregistra monitorul.
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monday.com
I give monday.com a 10/10 because I almost never encounter any lag or connectivity issues despite all of the many templates, boards, and automations we have. As a matter of fact, I feel like the last issue I encountered was over a year ago... and I'm in monday.com every single work day. Not only is monday trustworthy, it is easy to find what I'm looking for... making the overall usability extremely hard to beat.
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Reliability and Availability
Zoho
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
Zoho
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
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Online Training
Zoho
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
Zoho
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
Read full review
monday.com
monday.com is simpler and easier to grasp, apply and navigate than ClickUp, but the ClickUp free version has so much more functionality available than the monday.com free / low-cost options (sorry, but it's true!). Google Tasks is really simple and I shouldn't really compare them - it's just really nice to be able to see my tasks right next to my Google Calendar or Gmail (widget) - the "all on one" view on the screen is really nice ease of access, but the power of monday.com outweighs the nice-to-have of an all-in-one screen layout - it feels clumsy to bring in all my Calendar items from Google to monday.com, so an integration app to the Google screen where you can see monday.com tasks would be amazing.
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Scalability
Zoho
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
Read full review
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
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ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations