BILL vs. Rippling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 8.2 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
BILLRippling
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
BILLRippling
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
BILLRippling
Considered Both Products
BILL

No answer on this topic

Rippling
Chose Rippling
Switched from Gusto for the ability to add more modules and connect apps with single-sign-on capabilities.
Chose Rippling
Rippling is far more cost-effective than Zenefits or TriNet and far easier for an administrator to navigate. TriNet is ridiculously difficult to navigate and hard to train other admins on once you finally figure it out. Zenefits messed up our benefits and dropped employees from …
Features
BILLRippling
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
7.9
8 Ratings
5% above category average
Rippling
-
Ratings
Customizable Approval Policies8.16 Ratings00 Ratings
Financial Document Management7.68 Ratings00 Ratings
Payment Status Tracking8.18 Ratings00 Ratings
Payment Audit Trail8.28 Ratings00 Ratings
Duplicate Bill Detection8.26 Ratings00 Ratings
Advanced OCR7.44 Ratings00 Ratings
Electronic Funds Transfer7.77 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
7.8
5 Ratings
11% above category average
Rippling
-
Ratings
Automated Accounts Payable Processes8.54 Ratings00 Ratings
Vendor Management8.25 Ratings00 Ratings
Tax Form Preparation6.82 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BILL
-
Ratings
Rippling
9.1
1104 Ratings
11% above category average
Employee demographic data00 Ratings8.9785 Ratings
Employment history00 Ratings8.9811 Ratings
Job profiles and administration00 Ratings9.1923 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings9.2821 Ratings
Organizational charting00 Ratings9.2954 Ratings
Organization and location management00 Ratings9.2850 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings9.0654 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BILL
-
Ratings
Rippling
9.3
1151 Ratings
13% above category average
Pay calculation00 Ratings9.31037 Ratings
Off-cycle/On-Demand payment00 Ratings9.0725 Ratings
Benefit plan administration00 Ratings9.01007 Ratings
Direct deposit files00 Ratings9.51010 Ratings
Salary revision and increment management00 Ratings9.4777 Ratings
Reimbursement management00 Ratings9.3682 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BILL
-
Ratings
Rippling
9.3
1033 Ratings
13% above category average
Approval workflow00 Ratings9.4997 Ratings
Balance details00 Ratings9.3949 Ratings
Annual carry-forward and encashment00 Ratings9.3705 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BILL
-
Ratings
Rippling
9.2
1198 Ratings
12% above category average
View and generate pay and benefit information00 Ratings9.41134 Ratings
Update personal information00 Ratings9.51184 Ratings
View company policy documentation00 Ratings9.4985 Ratings
Employee recognition00 Ratings8.6660 Ratings
View job history00 Ratings9.0850 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BILL
-
Ratings
Rippling
8.9
511 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.9511 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BILL
-
Ratings
Rippling
9.0
624 Ratings
18% above category average
Report builder00 Ratings8.8604 Ratings
Pre-built reports00 Ratings9.1570 Ratings
Ability to combine HR data with external data00 Ratings9.2517 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BILL
-
Ratings
Rippling
9.4
852 Ratings
16% above category average
New hire portal00 Ratings9.5828 Ratings
Manager tracking tools00 Ratings9.3648 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BILL
-
Ratings
Rippling
9.0
505 Ratings
11% above category average
Corporate goal setting00 Ratings9.1435 Ratings
Individual goal setting00 Ratings9.0464 Ratings
Line-of sight-visibility00 Ratings9.1430 Ratings
Performance tracking00 Ratings8.9460 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BILL
-
Ratings
Rippling
9.3
581 Ratings
17% above category average
Performance plans00 Ratings9.2512 Ratings
Performance improvement plans00 Ratings9.2486 Ratings
Review status tracking00 Ratings9.2516 Ratings
Review reminders00 Ratings9.4546 Ratings
Multiple review frequency00 Ratings9.3473 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BILL
-
Ratings
Rippling
9.1
429 Ratings
15% above category average
Create succession plans/pools00 Ratings9.1355 Ratings
Candidate ranking00 Ratings9.2366 Ratings
Candidate search00 Ratings9.2384 Ratings
Candidate development00 Ratings9.0365 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BILL
-
Ratings
Rippling
9.0
489 Ratings
15% above category average
Job Requisition Management00 Ratings9.0388 Ratings
Company Website Posting00 Ratings9.0373 Ratings
Publish to Social Media00 Ratings9.2330 Ratings
Job Search Site Posting00 Ratings8.9341 Ratings
Duplicate Candidate Prevention00 Ratings9.1341 Ratings
Applicant Tracking00 Ratings8.9374 Ratings
Notifications and Alerts00 Ratings9.1459 Ratings
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User Ratings
BILLRippling
Likelihood to Recommend
7.8
(68 ratings)
9.2
(1162 ratings)
Likelihood to Renew
8.0
(14 ratings)
8.9
(20 ratings)
Usability
8.5
(8 ratings)
9.4
(1161 ratings)
Availability
8.0
(7 ratings)
9.1
(4 ratings)
Performance
6.0
(3 ratings)
8.7
(4 ratings)
Support Rating
8.9
(18 ratings)
9.1
(877 ratings)
In-Person Training
-
(0 ratings)
8.6
(2 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(6 ratings)
7.8
(9 ratings)
Configurability
8.0
(1 ratings)
6.9
(3 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
9.1
(2 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(3 ratings)
Vendor post-sale
8.0
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
8.0
(1 ratings)
8.6
(2 ratings)
User Testimonials
BILLRippling
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Rippling
Rippling is extremely user friendly an allows our employees to help themselves in a lot of areas that previously required HR team assistance. Three areas I feel are not well suited for our organization is the inability to reset passwords manually, allocation of hours, and the software's inability to spot a rehire with a new application. We have several associates who moonlight/pick up shifts at other locations. This is infrequent so it woudn't make sense to allocate a percentage of their time to the properties where they're moonlighting. When we manually allocate those hours to the receiving property, the allocations do not take effect on the back end for our accounting department. It's creating a lot of journal entries and back-end corrections in our Accounting software. When it comes to applications, we have a new Director of Talent Acquisition who is not familiar with every previously-hired associate. This has caused duplication of profiles when we rehire an associate. If the DoTA isn't familiar with the associate and hires them in the "talent" portion of the website, it creates a new profile for them rather than recognizing their duplicated information (such as SSN or passport number). This has caused us to end up with dupliate profiles for several rehires. The system is very tech-y it should allow us to either merge the profiles or cause a notification/error to alert the hiring person that this associate/new hire is a rehire. Our previous software (UKG) was able to do this.
Read full review
Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Rippling
  • Keeping track of and entering time off and watching time of approvals
  • Providing fast links to access accounts for health/retirement benefits
  • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
Read full review
Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Rippling
  • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
  • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
  • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
Read full review
Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
Rippling
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
Read full review
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
Rippling
Very intuitive, user-friendly, and modern interface that doesn't make you cringe when you have to access it for anything. The admin navigation is easier compared to our previous system, and doesn't feel like a maze of complicated jargon. On the user side, the benefits enrollment process was a breeze, and felt so much more informative and efficient. Accessing the benefits post-enrollment is also very straightforward.
Read full review
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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Performance
BILL
Load times can be slow after long use.
Read full review
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Read full review
Rippling
The highlight of my customer support experience was my first interaction with them: I had a small issue with my birthdate, and it was fixed very quickly—on the same day. It's pretty incredible to have things like that sorted out in the same day, which is a rare thing to see lately.
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In-Person Training
BILL
No answers on this topic
Rippling
The trainer went slow and and answered our questions.
Read full review
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Rippling
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
Read full review
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
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Alternatives Considered
BILL
1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
Read full review
Rippling
We chose Rippling primarily based on cost and feature set available. As a small organization, budget is a high priority. Rippling gave us enterprise-level features at an affordable cost for an early stage start up. We appreciate that we have the opportunity to expand our feature set within Rippling as our business and workforce grow.
Read full review
Contract Terms and Pricing Model
BILL
None, all good.
Read full review
Rippling
No answers on this topic
Scalability
BILL
We have multiple locations, and everything works fine.
Read full review
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Rippling
  • Our HR team used to spend almost three days doing payroll calculations before Rippling. This platform has cut that time down by 75%! Now they can devote the time they would've spent on payroll to other important tasks.
  • Rippling saves employees time by making time-tracking less of a headache.
  • Rippling has so many so many services that it's essentially a one-stop-shop for centralized HR solutions!
Read full review
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.