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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score6.7 out of 10
    N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    Insightly

    Score7.8 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Vibe HCM (discontinued)

    Score4.3 out of 10
    Enterprise companies (1,001+ employees)
    Vibe HCM was a social HRMS, talent management and employee collaboration suite, that was discontinued, and is no longer available for sale.N/A
    Pricing
    Bitrix24InsightlyVibe HCM (discontinued)
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Vibe HCM Suite
    $0
    Per User per Month
    Vibe HCM ERP Connector
    $0
    Vibe HCM Payroll Connector
    $0
    Vibe Onboarding
    $0
    Vibe Social Intranet
    $0
    Offerings
    Pricing Offerings
    Bitrix24InsightlyVibe HCM (discontinued)
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional DetailsPrice per month when paying for 1 year.We offer our products as a comprehensive suite, or on a modular basis as our clients' needs, priorities and budgets dictate. Our clients do not need to do a full "rip and replace" of current systems that are working to deploy Vibe HCM. We can seamlessly integrate with existing technologies, providing a highly engaging "one-stop-shop" / unification platform.
    More Pricing Information
    Community Pulse
    Bitrix24InsightlyVibe HCM (discontinued)
    Considered Multiple Products
    Bitrix24
    No answer on this topic
    Unbounce
    Chose Insightly
    We actually do also use Bitrix, as we ran out of records in Insightly. Bitrix24 is very comprehensive, but not nearly as well-integrated (particular problems with email). We did look at a couple of others whose names escape me, but not very seriously, as no other product we saw …
    Incentivized
    Chose Insightly
    It is second to Bitrix24.... They do a great job of making CRM social.
    Incentivized
    Chose Insightly
    Bitrix24 was just too over the top for me. I don't need all of the features that they offer, and so I chose Insightly for our business. Bitrix does have some very key features that I wish Insightly would bring in, such as task dependencies and subtasking.
    Incentivized
    Chose Insightly
    HubSpot:
    - no one to many relationship between contact -> companies
    - search facility doesn't work well
    - generally buggy
    Incentivized
    Chose Insightly
    HubSpots Free version is useless. Bitrix UI is a disaster
    Incentivized
    Chose Insightly
    For me, Insightly works for the Basic price point subscription (lucky to have been on this subscription level before they closed it to new customers). Also, like the Gmail interface and the ability to manage both sales and projects.
    Incentivized
    Chose Insightly
    I liked Bitrix but was pissed off when I left it alone for a few months and my account was deleted. It was also WAYYYYY too complicated.
    Husbpot CRM looks good but is a bit pricey.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    88%
    Would buy again
    117 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    10 Answers
    94%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    88%
    Happy with the feature set
    117 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    88%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    90%
    Implementation went as expected
    86 Answers
    No answers on this topic
    Features
    Bitrix24InsightlyVibe HCM (discontinued)
    Project Management
    Comparison of Project Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    8.8
    24 Ratings
    13% above category average
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    -
    Ratings
    Task Management8.024 Ratings00 Ratings00 Ratings
    Gantt Charts8.118 Ratings00 Ratings00 Ratings
    Scheduling9.921 Ratings00 Ratings00 Ratings
    Workflow Automation8.921 Ratings00 Ratings00 Ratings
    Mobile Access9.823 Ratings00 Ratings00 Ratings
    Search8.221 Ratings00 Ratings00 Ratings
    Visual planning tools9.022 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    8.5
    24 Ratings
    6% above category average
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    -
    Ratings
    Chat9.023 Ratings00 Ratings00 Ratings
    Notifications9.924 Ratings00 Ratings00 Ratings
    Discussions8.023 Ratings00 Ratings00 Ratings
    Surveys7.917 Ratings00 Ratings00 Ratings
    Internal knowledgebase8.121 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    8.5
    25 Ratings
    5% above category average
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    -
    Ratings
    Versioning8.021 Ratings00 Ratings00 Ratings
    Video files7.918 Ratings00 Ratings00 Ratings
    Audio files8.317 Ratings00 Ratings00 Ratings
    Document collaboration8.025 Ratings00 Ratings00 Ratings
    Access control9.923 Ratings00 Ratings00 Ratings
    Advanced security features8.921 Ratings00 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings00 Ratings
    Device sync9.821 Ratings00 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.4
    423 Ratings
    6% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Customer data management / contact management00 Ratings8.2405 Ratings00 Ratings
    Workflow management00 Ratings7.2372 Ratings00 Ratings
    Territory management00 Ratings7.390 Ratings00 Ratings
    Opportunity management00 Ratings8.2368 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.3379 Ratings00 Ratings
    Contract management00 Ratings6.521 Ratings00 Ratings
    Quote & order management00 Ratings7.275 Ratings00 Ratings
    Interaction tracking00 Ratings7.2333 Ratings00 Ratings
    Channel / partner relationship management00 Ratings7.724 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.1
    13 Ratings
    8% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Case management00 Ratings7.011 Ratings00 Ratings
    Call center management00 Ratings7.28 Ratings00 Ratings
    Help desk management00 Ratings7.19 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.2
    330 Ratings
    7% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Lead management00 Ratings6.8314 Ratings00 Ratings
    Email marketing00 Ratings7.6263 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    6.8
    406 Ratings
    12% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Task management00 Ratings7.1392 Ratings00 Ratings
    Billing and invoicing management00 Ratings6.039 Ratings00 Ratings
    Reporting00 Ratings7.3342 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.6
    367 Ratings
    1% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Forecasting00 Ratings7.092 Ratings00 Ratings
    Pipeline visualization00 Ratings7.9344 Ratings00 Ratings
    Customizable reports00 Ratings7.8331 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.5
    369 Ratings
    2% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Custom fields00 Ratings8.4368 Ratings00 Ratings
    Custom objects00 Ratings7.7126 Ratings00 Ratings
    Scripting environment00 Ratings6.86 Ratings00 Ratings
    API for custom integration00 Ratings7.3195 Ratings00 Ratings
    Security
    Comparison of Security features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.6
    316 Ratings
    10% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Single sign-on capability00 Ratings7.8282 Ratings00 Ratings
    Role-based user permissions00 Ratings7.4217 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.4
    90 Ratings
    1% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Social data00 Ratings6.825 Ratings00 Ratings
    Social engagement00 Ratings8.078 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    6.4
    159 Ratings
    16% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Marketing automation00 Ratings7.7159 Ratings00 Ratings
    Compensation management00 Ratings5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    5.9
    328 Ratings
    25% below category average
    Vibe HCM (discontinued)
    -
    Ratings
    Mobile access00 Ratings5.9328 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    7 Ratings
    20% above category average
    Employee demographic data00 Ratings00 Ratings10.06 Ratings
    Employment history00 Ratings00 Ratings10.06 Ratings
    Job profiles and administration00 Ratings00 Ratings10.06 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings00 Ratings10.06 Ratings
    Organizational charting00 Ratings00 Ratings10.07 Ratings
    Organization and location management00 Ratings00 Ratings10.06 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings00 Ratings10.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    4 Ratings
    20% above category average
    Pay calculation00 Ratings00 Ratings10.03 Ratings
    Support for external payroll vendors00 Ratings00 Ratings10.01 Ratings
    Benefit plan administration00 Ratings00 Ratings10.01 Ratings
    Direct deposit files00 Ratings00 Ratings10.02 Ratings
    Salary revision and increment management00 Ratings00 Ratings10.02 Ratings
    Reimbursement management00 Ratings00 Ratings10.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    3 Ratings
    19% above category average
    Approval workflow00 Ratings00 Ratings10.03 Ratings
    Balance details00 Ratings00 Ratings10.01 Ratings
    Annual carry-forward and encashment00 Ratings00 Ratings10.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    19% above category average
    View and generate pay and benefit information00 Ratings00 Ratings10.08 Ratings
    Update personal information00 Ratings00 Ratings10.06 Ratings
    View company policy documentation00 Ratings00 Ratings10.07 Ratings
    Employee recognition00 Ratings00 Ratings10.05 Ratings
    View job history00 Ratings00 Ratings10.03 Ratings
    Asset Management
    Comparison of Asset Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    2 Ratings
    22% above category average
    Tracking of all physical assets00 Ratings00 Ratings10.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    27% above category average
    Report builder00 Ratings00 Ratings10.04 Ratings
    Pre-built reports00 Ratings00 Ratings10.06 Ratings
    Ability to combine HR data with external data00 Ratings00 Ratings10.04 Ratings
    Onboarding
    Comparison of Onboarding features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    22% above category average
    New hire portal00 Ratings00 Ratings10.01 Ratings
    Manager tracking tools00 Ratings00 Ratings10.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    21% above category average
    Corporate goal setting00 Ratings00 Ratings10.01 Ratings
    Individual goal setting00 Ratings00 Ratings10.01 Ratings
    Line-of sight-visibility00 Ratings00 Ratings10.01 Ratings
    Performance tracking00 Ratings00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    22% above category average
    Performance plans00 Ratings00 Ratings10.01 Ratings
    Performance improvement plans00 Ratings00 Ratings10.01 Ratings
    Review status tracking00 Ratings00 Ratings10.01 Ratings
    Review reminders00 Ratings00 Ratings10.01 Ratings
    Multiple review frequency00 Ratings00 Ratings10.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    Create succession plans/pools00 Ratings00 Ratings10.01 Ratings
    Candidate ranking00 Ratings00 Ratings10.01 Ratings
    Candidate search00 Ratings00 Ratings10.01 Ratings
    Candidate development00 Ratings00 Ratings10.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Bitrix24 and Insightly and Vibe HCM (discontinued)
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    23% above category average
    Job Requisition Management00 Ratings00 Ratings10.01 Ratings
    Company Website Posting00 Ratings00 Ratings10.01 Ratings
    Publish to Social Media00 Ratings00 Ratings10.01 Ratings
    Job Search Site Posting00 Ratings00 Ratings10.01 Ratings
    Duplicate Candidate Prevention00 Ratings00 Ratings10.01 Ratings
    Applicant Tracking00 Ratings00 Ratings10.01 Ratings
    Notifications and Alerts00 Ratings00 Ratings10.01 Ratings
    Best Alternatives
    Bitrix24InsightlyVibe HCM (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    Salesflare
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Kintone
    Score9.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bitrix24InsightlyVibe HCM (discontinued)
    Likelihood to Recommend
    9.0
    (25 ratings)
    7.8
    (444 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.7
    (36 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (12 ratings)
    7.5
    (180 ratings)
    9.1
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    7.9
    (25 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.7
    (9 ratings)
    8.9
    (34 ratings)
    9.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (26 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.9
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.0
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Bitrix24InsightlyVibe HCM (discontinued)
    Likelihood to Recommend
    Bitrix24
    Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
    Read full review
    Unbounce
    There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
    Incentivized
    Read full review
    Discontinued Products
    It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.
    Incentivized
    Read full review
    Pros
    Bitrix24
    • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
    • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
    • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
    Read full review
    Unbounce
    • The ability to set up filters to generate lists based on just the categories I am interested in.
    • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
    • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
    Incentivized
    Read full review
    Discontinued Products
    • Vibe HCM is highly configurable. That flexibility is extremely useful.
    • The portal pages create a friendly user experience that aids in adoption.
    • Vibe takes action on change requests and enhancements quickly.
    • The number of employee self-service options allow for easy colleague use.
    Read full review
    Cons
    Bitrix24
    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Incentivized
    Read full review
    Unbounce
    • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
    • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
    • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
    Incentivized
    Read full review
    Discontinued Products
    • Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.
    Read full review
    Likelihood to Renew
    Bitrix24
    It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
    Incentivized
    Read full review
    Unbounce
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Bitrix24
    It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
    Incentivized
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    Unbounce
    Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
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    It works just as advertised! Not always the case with solutions. Flexible and configurable!
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    Reliability and Availability
    Bitrix24
    I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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    The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
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    Performance
    Bitrix24
    Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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    Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
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    World class service and support! Second to none!
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    Support Rating
    Bitrix24
    The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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    We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
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    The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.
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    In-Person Training
    Bitrix24
    No answers on this topic
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    Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
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    Online Training
    Bitrix24
    Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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    I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
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    Implementation Rating
    Bitrix24
    No answers on this topic
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    did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
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    Alternatives Considered
    Bitrix24
    The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
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    Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
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    We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.
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    Contract Terms and Pricing Model
    Bitrix24
    No answers on this topic
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    I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
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    Scalability
    Bitrix24
    The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
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    Professional Services
    Bitrix24
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    Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
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    Return on Investment
    Bitrix24
    • Bitrix24 simplifies our collaboration needs thereby making teamwork easy.
    • By supporting remote work, Bitrix24 enables our business to maintain a functional hybrid team, which saves us money.
    • It ensures smooth project management and progress tracking, besides offering amazing communication features, making it a must-have and a worthy tool.
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    • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
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    • Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.
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    ScreenShots

    Bitrix24 Screenshots

    Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Product screenshot

    Insightly Screenshots

    Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Product screenshotProduct screenshot

    Vibe HCM (discontinued) Screenshots

    Screenshot of Sample home pageScreenshot of My Hub launch pageScreenshot of Sample Personalized Onboarding resourcesScreenshot of HR practitioner hubScreenshot of Virtual Day 1 OrientationScreenshot of Sample Talent Profile