What users are saying about
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Top Rated
281 Ratings
80 Ratings

Bloomfire

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Top Rated
281 Ratings
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Score 9.2 out of 100
80 Ratings
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Score 7.3 out of 100

Attribute Ratings

  • Bloomfire is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Brainshark is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.2

Bloomfire

92%
175 Ratings
8.3

Brainshark

83%
52 Ratings

Likelihood to Renew

8.3

Bloomfire

83%
5 Ratings
8.2

Brainshark

82%
39 Ratings

Usability

9.0

Bloomfire

90%
14 Ratings
10.0

Brainshark

100%
8 Ratings

Availability

Bloomfire

N/A
0 Ratings
9.1

Brainshark

91%
8 Ratings

Performance

Bloomfire

N/A
0 Ratings
9.1

Brainshark

91%
2 Ratings

Support Rating

8.6

Bloomfire

86%
16 Ratings
9.0

Brainshark

90%
15 Ratings

Online Training

Bloomfire

N/A
0 Ratings
9.1

Brainshark

91%
2 Ratings

Implementation Rating

Bloomfire

N/A
0 Ratings
8.7

Brainshark

87%
4 Ratings

Likelihood to Recommend

Bloomfire

I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.
Maxwell Bashy | TrustRadius Reviewer

Brainshark

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Lori Houser | TrustRadius Reviewer

Pros

Bloomfire

  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
Jose Lemus | TrustRadius Reviewer

Brainshark

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
Betsy Abney | TrustRadius Reviewer

Cons

Bloomfire

  • Providing more videos about the differences between the dental plans.
  • Providing more videos about the differences between the carriers in regards to med supp or med adv.
  • Providing more videos about processes and functions that we at AWL have to do on a daily basis.
Cristina Cole | TrustRadius Reviewer

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

Pricing Details

Bloomfire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25

Starting Price

$25 per month

Bloomfire Editions & Modules

Edition
Basic$25.001
  1. per month
Additional Pricing Details

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Brainshark Editions & Modules

Additional Pricing Details

Likelihood to Renew

Bloomfire

Bloomfire 8.3
Based on 5 answers
Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
Marci Kleinsasser, CFE | TrustRadius Reviewer

Brainshark

Brainshark 8.2
Based on 39 answers
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
Tina Callisto | TrustRadius Reviewer

Usability

Bloomfire

Bloomfire 9.0
Based on 14 answers
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
Paul Scianna | TrustRadius Reviewer

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

Reliability and Availability

Bloomfire

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

Support Rating

Bloomfire

Bloomfire 8.6
Based on 16 answers
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
Ruben David | TrustRadius Reviewer

Brainshark

Brainshark 9.0
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

Online Training

Bloomfire

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

Implementation Rating

Bloomfire

No score
No answers yet
No answers on this topic

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

Alternatives Considered

Bloomfire

FootPrints (our ticketing system) has a KB tool. We have found FootPrints is difficult to use both for authors and customers and configuration is challenging. Its biggest advantage is that it can integrate with our tickets, something Bloomfire cannot do. Still, that integration is not helpful when our users can't find what they need.
Anonymous | TrustRadius Reviewer

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

Return on Investment

Bloomfire

  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
Carmene Gonzalez | TrustRadius Reviewer

Brainshark

  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
Anonymous | TrustRadius Reviewer

Screenshots

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