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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlueJeans Meetings (discontinued)

    Score3.6 out of 10
    N/AThe BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

    $0

    per month

    RingCentral Video

    Score8.4 out of 10
    N/ARingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
    Pricing
    BlueJeans Meetings (discontinued)RingCentral Video
    Editions & Modules
    BlueJeans Basic
    $0
    per user
    Bluejeans Standard
    $9.99
    per host/per month
    Bluejeans Pro
    $13.99
    perhost/per month
    Bluejeans Enterprise
    $16.66
    per host/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BlueJeans Meetings (discontinued)RingCentral Video
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BlueJeans Meetings (discontinued)RingCentral Video
    Considered Both Products
    Discontinued Products
    No answer on this topic
    RingCentral
    Chose RingCentral Video
    RingCentral Video is 100 times better that is why we don't use BlueJeans Meetings any more.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    99 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    83 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    105 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    68 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    76 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    BlueJeans Meetings (discontinued)RingCentral Video
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of BlueJeans Meetings (discontinued) and RingCentral Video
    Feature
    BlueJeans Meetings (discontinued)
    7.2
    560 Ratings
    9% below category average
    RingCentral Video
    8.8
    11 Ratings
    11% above category average
    High quality audio7.6558 Ratings8.311 Ratings
    High quality video7.4536 Ratings9.411 Ratings
    Low bandwidth requirements6.7482 Ratings00 Ratings
    Mobile support7.0455 Ratings8.811 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of BlueJeans Meetings (discontinued) and RingCentral Video
    Feature
    BlueJeans Meetings (discontinued)
    7.2
    529 Ratings
    10% below category average
    RingCentral Video
    9.0
    10 Ratings
    12% above category average
    Desktop sharing7.1529 Ratings9.010 Ratings
    Whiteboards7.4252 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of BlueJeans Meetings (discontinued) and RingCentral Video
    Feature
    BlueJeans Meetings (discontinued)
    7.5
    557 Ratings
    9% below category average
    RingCentral Video
    6.9
    10 Ratings
    17% below category average
    Calendar integration7.7502 Ratings7.710 Ratings
    Meeting initiation7.0508 Ratings00 Ratings
    Integrates with social media7.2175 Ratings00 Ratings
    Record meetings / events7.4471 Ratings6.19 Ratings
    Slideshows7.9346 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of BlueJeans Meetings (discontinued) and RingCentral Video
    Feature
    BlueJeans Meetings (discontinued)
    7.5
    413 Ratings
    7% below category average
    RingCentral Video
    -
    Ratings
    Live chat8.1395 Ratings00 Ratings
    Audience polling7.2176 Ratings00 Ratings
    Q&A7.3225 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of BlueJeans Meetings (discontinued) and RingCentral Video
    Feature
    BlueJeans Meetings (discontinued)
    7.6
    412 Ratings
    6% below category average
    RingCentral Video
    -
    Ratings
    User authentication8.0283 Ratings00 Ratings
    Participant roles & permissions7.3385 Ratings00 Ratings
    Confidential attendee list7.4252 Ratings00 Ratings
    Best Alternatives
    BlueJeans Meetings (discontinued)RingCentral Video
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlueJeans Meetings (discontinued)RingCentral Video
    Likelihood to Recommend
    7.0
    (567 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    4.7
    (23 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (203 ratings)
    8.6
    (5 ratings)
    Availability
    9.6
    (8 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    5.3
    (17 ratings)
    10.0
    (1 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (16 ratings)
    -
    (0 ratings)
    Configurability
    6.1
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    4.3
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.1
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    BlueJeans Meetings (discontinued)RingCentral Video
    Likelihood to Recommend
    Discontinued Products
    • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
    • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
    • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
    Incentivized
    Read full review
    RingCentral
    I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
    Read full review
    Pros
    Discontinued Products
    • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
    • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
    • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
    Incentivized
    Read full review
    RingCentral
    • Audio quality is always good if we have good internet.
    • Sharing the screen is easy and simple for every user.
    • Reliability, as all the conference software we need to make sure it's there whenever we need it.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Video quality is different between their desktop app version and web browser version
    • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
    • Not a big issue but if they decrease their pricing, it will be great
    Incentivized
    Read full review
    RingCentral
    • Only a rudimentary add-in for Outlook if using on-prem Exchange
    • Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
    • No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
    Read full review
    RingCentral
    No answers on this topic
    Usability
    Discontinued Products
    I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
    Incentivized
    Read full review
    RingCentral
    Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Performance
    Discontinued Products
    This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Support Rating
    Discontinued Products
    In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
    Incentivized
    Read full review
    RingCentral
    Did not require support
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    It is straight forward and easy to understand
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Implementation Rating
    Discontinued Products
    For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
    Read full review
    RingCentral
    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    Discontinued Products
    • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
    • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
    • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
    Incentivized
    Read full review
    RingCentral
    • Hard to attach an ROI as RingCentral Video is in current competition throughout our organization with Microsoft Teams. For those who have been using RingCentral Video since we first began using them, they find the product well received by their external clients/customers.
    Read full review
    ScreenShots

    BlueJeans Meetings (discontinued) Screenshots

    Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board