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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Redwood Reporting : Report2Web

    Score9 out of 10
    N/ARedwood Reporting automatically delivers critical report output, when, where and how it is needed most. This is to eliminate the frustration, wasted time, and errors associated with manually accessing, calculating and mapping pieces of information from disparate systems and data sources. Redwood Reporting provides: Browser-based access to reports from virtually any application Push and pull options so that users have instant access to new and historical report…N/A
    Pricing
    BoxLaserficheRedwood Reporting : Report2Web
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxLaserficheRedwood Reporting : Report2Web
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsA discount is available for annual pricing.Contact Redwood Software for pricing details.
    More Pricing Information
    Community Pulse
    BoxLaserficheRedwood Reporting : Report2Web
    Considered Multiple Products
    Box
    No answer on this topic
    Laserfiche
    No answer on this topic
    Redwood Software
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    BoxLaserficheRedwood Reporting : Report2Web
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box and Laserfiche and Redwood Reporting : Report2Web
    Feature
    Box
    7.9
    26 Ratings
    2% below category average
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Redwood Reporting : Report2Web
    9.1
    1 Ratings
    12% above category average
    Content capture & imaging8.119 Ratings9.024 Ratings00 Ratings
    File sync, storage & archiving9.825 Ratings8.024 Ratings9.11 Ratings
    Document management8.924 Ratings8.525 Ratings9.11 Ratings
    Records management7.420 Ratings9.024 Ratings9.11 Ratings
    Content search & retrieval8.624 Ratings8.524 Ratings9.11 Ratings
    Enterprise content collaboration8.021 Ratings8.019 Ratings9.11 Ratings
    Content publishing & creation5.015 Ratings8.516 Ratings9.11 Ratings
    Security, risk management & information governance8.926 Ratings9.023 Ratings9.11 Ratings
    Contract lifecycle management9.612 Ratings8.919 Ratings9.11 Ratings
    Automated workflows9.614 Ratings8.516 Ratings9.11 Ratings
    Artificial intelligence2.011 Ratings00 Ratings00 Ratings
    Mobile support7.623 Ratings8.010 Ratings9.11 Ratings
    Integration9.823 Ratings8.017 Ratings9.11 Ratings
    Best Alternatives
    BoxLaserficheRedwood Reporting : Report2Web
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BoxLaserficheRedwood Reporting : Report2Web
    Likelihood to Recommend
    8.4
    (154 ratings)
    9.0
    (48 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    8.6
    (16 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (21 ratings)
    9.0
    (9 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (12 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (29 ratings)
    9.4
    (9 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BoxLaserficheRedwood Reporting : Report2Web
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
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    Redwood Software
    The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it
    Incentivized
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    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    Redwood Software
    • [It] has [a] default report.
    • [It] has a section where you can create reports by making queries in SQL.
    • It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.
    Incentivized
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    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
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    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    Redwood Software
    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Incentivized
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    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
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    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
    Read full review
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
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    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
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    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    Redwood Software
    No answers on this topic
    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
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    Laserfiche
    No answers on this topic
    Redwood Software
    No answers on this topic
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Redwood Software
    No answers on this topic
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    Laserfiche
    No answers on this topic
    Redwood Software
    No answers on this topic
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    Redwood Software
    No answers on this topic
    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
    Read full review
    Laserfiche
    No answers on this topic
    Redwood Software
    No answers on this topic
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
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    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    Redwood Software
    • The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Incentivized
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    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    Redwood Reporting : Report2Web Screenshots

    Screenshot of Report2Web PageMart Viewer with Content Driven FiltersScreenshot of Report2Web PageMart User FavoritesScreenshot of Customizable Report2Web Email TemplatesScreenshot of Report2Web Keyword Index and SearchScreenshot of Report2Web Authentication Options