Bridge LMS, Skills & Performance Management vs. Litmos vs. Seismic Learning

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

For us, Litmos does what we need it to do. It houses all of our training in one place and allows us to send it out to our entire staff quickly and easily. The only area we really struggle is with eSignatures. We use this feature for memos, but instead of using the actual eSignature, we use an assessment because it gives us the ability to lock it after one attempt so that someone doesn't log back in and show that it's no longer signed.

Incentivized

If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.

Incentivized

• Bridge is designed for the user so it is intuitive and easy to use.
• Bridge includes an authoring tool so building custom content is fast and easy.
• Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
• Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.

Incentivized

• Content Authoring: Litmos has a good content authoring tool that provides options for designing engaging and interactive courses.
• Reporting: Litmos reporting tools and reporting engines are clear to understand, the come with useful features that allow for tracking completion, learning and engagement.
• Course Library: Litmos has an extensive course library that we can reorganize into learning pathways to accomplish set learning objectives for our team.
• Customer Support: We have seen Litmos Customer support improve over the time we have been customers. Not only are there helpful resources within the Litmos University, we also have access to skilled support from our Customer Success Manager and the Litmos Technical Team.

Incentivized

• Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
• Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
• Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.

Incentivized

• Bridge could improve their categorization feature for trainings; folders would be great!
• I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.

Incentivized

• Litmos' email automation leaves a lot to be desired. When using SAML single sign on, a user can forward a reminder email to a colleague and it will include the link for _their_ training, if the recipient completes the training it report as being completed by the sender.
• Litmos' functionality around assessments is terrible. It is impossible to give partial or weighted credit for a question during marking. It's impossible to undo a mistake in marking or go back to the question. Hotspot questions are not worth using. Learners entering a test again after completing but before marking is done will erase their attempt's ability to be marked. There is more that is just unacceptable here. We make tests using microsoft forms because it's easier and more accessible.
• Many group admins are also learners, and will so infrequently use their admin portals, that they should not default to admin.
• We have imports from our HR platform to Litmos, which is convenient. Occasionally someone gets set up twice, which is a problem with the intergration or stuff that helpdesk does. However, merging two learner records should not be a huge hassle of enumerating all of the courses and manually marking them complete. There should be a way to do this in the software.
• Reporting in general leaves a great deal to be desired. There should be some more controls for xAPI/tincan modules that allow us to customize the level of tracking there. Articulate Rise uses a manifest that gives the LMS what it needs to integrate, why can't we see interaction data from the eLearning there like we could with LRS statements? If I make a storyline block or have a rise interaction, I should be able to see all the elements folks click and what they get hung up on.
• Litmos should support standard Training and L&D measurement frameworks. There's no reason we shouldn't at least be able to have a dashboard for a course that includes survey data, assessments, boosts, and maybe a manual place to put in business impact KPIs. Think kirkpatrick/Phillips ROI.

Incentivized

• Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%.
• The Events function lacks some features that are more built out in other platforms.
• Reporting interface has a bit of a learning curve, but overall isn't bad.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.

Incentivized

Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

It's really easy to use. I just search the platform for my requirements, play a demo before downloading it, and then drag and drop it into my LMS. It couldn't be simpler. The only reason it isn't a 10 is that some courses don't have better summary descriptions or additional materials.

Incentivized

It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .

Incentivized

It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.

Incentivized

Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.

Incentivized

The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.

Incentivized

It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.

Incentivized

Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.

Incentivized

I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.

Incentivized

Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).

Incentivized

• Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program.
• Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program.
• The program we developed with the Bridge platform supports our position as educators in our industry.

Incentivized

• For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
• By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.

Incentivized

• We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program.
• We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members.

Incentivized