What users are saying about
4 Ratings
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Top Rated
952 Ratings
4 Ratings
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Score 8.7 out of 100

TriNet

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Top Rated
952 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

BrightHR

BrightHR is great at showing who is on holiday, who is in the office or working from home; which team and who reports to who. It is great at setting up new employees and it is very intuitive with setting the new employees up.You can add all HR documents to individual employee folders and you can give permission to those employees to view documents or you can turn that off. You can set reminders for reviews and PDRs as well as you receive reminders from Bright HR letting you know if the information is missing; for if someone needs holiday/TOIL approval.I find the fact that documents cannot be viewed in the application frustrating as sometimes I do not want to download the document to my laptop.
Ella Malin | TrustRadius Reviewer

TriNet

Previously described but TriNet does really well in communicating the entire benefit enrollment as well as the renewal period. Excellent from start to finish not just from a corporate perspective but also from an employee perspective. Also previously described, TriNet does not offer payroll/PEO services to companies with employees who live and work abroad. This would be an excellent offering for companies with this need.
Ashlara Gibby | TrustRadius Reviewer

Feature Rating Comparison

Leave and Attendance Management

BrightHR
8.0
TriNet
8.0
Approval workflow
BrightHR
8.0
TriNet
7.8
Balance details
BrightHR
8.0
TriNet
8.0
Annual carry-forward and encashment
BrightHR
TriNet
8.2

Employee Self Service

BrightHR
8.3
TriNet
8.5
Update personal information
BrightHR
8.0
TriNet
8.6
View company policy documentation
BrightHR
8.5
TriNet
8.4
View and generate pay and benefit information
BrightHR
TriNet
8.7
Employee recognition
BrightHR
TriNet
8.5
View job history
BrightHR
TriNet
8.4

Human Resource Management

BrightHR
TriNet
7.9
Employee demographic data
BrightHR
TriNet
8.3
Employment history
BrightHR
TriNet
8.3
Job profiles and administration
BrightHR
TriNet
8.0
Workflow for transfers, promotions, pay raises, etc.
BrightHR
TriNet
8.0
Organizational charting
BrightHR
TriNet
7.1
Organization and location management
BrightHR
TriNet
7.7
Compliance data (COBRA, OSHA, etc.)
BrightHR
TriNet
7.9

Payroll Management

BrightHR
TriNet
8.3
Pay calculation
BrightHR
TriNet
8.6
Support for external payroll vendors
BrightHR
TriNet
8.0
Off-cycle/On-Demand payment
BrightHR
TriNet
8.5
Benefit plan administration
BrightHR
TriNet
7.9
Direct deposit files
BrightHR
TriNet
8.9
Salary revision and increment management
BrightHR
TriNet
8.8
Reimbursement management
BrightHR
TriNet
7.8

Asset Management

BrightHR
TriNet
1.0
Tracking of all physical assets
BrightHR
TriNet
1.0

HR Reporting

BrightHR
TriNet
7.5
Report builder
BrightHR
TriNet
7.2
Pre-built reports
BrightHR
TriNet
7.6
Ability to combine HR data with external data
BrightHR
TriNet
7.7

Onboarding

BrightHR
TriNet
8.3
New hire portal
BrightHR
TriNet
8.0
Manager tracking tools
BrightHR
TriNet
8.5

Performance and Goals

BrightHR
TriNet
8.3
Corporate goal setting
BrightHR
TriNet
7.7
Individual goal setting
BrightHR
TriNet
8.7
Line-of sight-visibility
BrightHR
TriNet
8.3
Performance tracking
BrightHR
TriNet
8.4

Performance Management

BrightHR
TriNet
7.4
Performance plans
BrightHR
TriNet
7.3
Performance improvement plans
BrightHR
TriNet
7.5
Review status tracking
BrightHR
TriNet
7.6
Review reminders
BrightHR
TriNet
7.4
Multiple review frequency
BrightHR
TriNet
7.2

Succession Planning

BrightHR
TriNet
8.0
Candidate ranking
BrightHR
TriNet
8.2
Candidate search
BrightHR
TriNet
7.8
Candidate development
BrightHR
TriNet
7.8

Recruiting / ATS

BrightHR
TriNet
7.8
Job Requisition Management
BrightHR
TriNet
8.1
Company Website Posting
BrightHR
TriNet
5.5
Publish to Social Media
BrightHR
TriNet
7.9
Job Search Site Posting
BrightHR
TriNet
7.9
Duplicate Candidate Prevention
BrightHR
TriNet
9.1
Applicant Tracking
BrightHR
TriNet
8.2
Notifications and Alerts
BrightHR
TriNet
8.0

Pros

BrightHR

  • Holiday management
  • HR storage
  • Absence reporting
  • Track vacation
Ella Malin | TrustRadius Reviewer

TriNet

  • TriNet benefit offerings are very good. The team assigned to help with everything from plan design and cost through employee Open Enrollment is strong.
  • TriNet's platform is acceptable in today's market - there are areas in which integration could be stronger, but they are on the plus side of what we need and open to feedback and enhancements.
  • TriNet was and continues to be cost-effective. They have a straightforward, transparent method of charging for services.
Deborah Klein | TrustRadius Reviewer

Cons

BrightHR

  • none that I can think of
Barbara Boyle | TrustRadius Reviewer

TriNet

  • The app. The are adding some admin features but I would like to be able to do more.
  • The ability to customize the dashboard. The ability to see employee birthdays.
  • As an administrator, when I log in, I want to have it default to the admin/manager tab. It would be a nice feature since that it typically the tab I always go to.
  • The ability for employees to congratulate others on promotions, birthdays, anniversaries, etc.
Steve Humphries | TrustRadius Reviewer

Likelihood to Renew

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.4
Based on 31 answers
The only issue is that benefits are very expensive, however this may be an issue with the current cost of health care in the U.S. more so than TriNet. In that case, we would stay with TriNet if we cannot find a better pricing on quality benefits.
Anonymous | TrustRadius Reviewer

Usability

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.3
Based on 479 answers
It is very easy to use for inputting payroll, however it isn't as flexible as an ADP when it comes to making adjustments to employee payroll for expense reimbursements. It works great for the TriNet expense platform from both an employee and approval process. The PTO tracker is also a great tool and easy to use. Benefits renewal is also an easy process
Michael Schiavo | TrustRadius Reviewer

Reliability and Availability

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 5.7
Based on 12 answers
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Meiyee Apple Tam | TrustRadius Reviewer

Performance

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 6.8
Based on 12 answers
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Meiyee Apple Tam | TrustRadius Reviewer

Support Rating

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.2
Based on 1027 answers
Never connected with anyone that either couldn't answer the question or didn't know exactly who to transfer me to. Their help with the technology platform has been stellar, even providing screen grabs of the system so we aren't guessing about how to follow the bulleted steps. Any time we have a question about processes, we can easily drop an email or pick up the phone and the TriNet team is accessible and usually answers the call with the first connection - no long line of automated selections
LeAnn Stewart | TrustRadius Reviewer

In-Person Training

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.5
Based on 4 answers
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Meiyee Apple Tam | TrustRadius Reviewer

Online Training

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 5.3
Based on 4 answers
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Meiyee Apple Tam | TrustRadius Reviewer

Implementation Rating

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 6.6
Based on 37 answers
When it was clear that PayChek had problems, TriNet stepped in and dealt directly with PayCheck to get the information and documents they needed in the required format.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BrightHR

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office.Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Ella Malin | TrustRadius Reviewer

TriNet

When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
El-ad David Amir | TrustRadius Reviewer

Scalability

BrightHR

No score
No answers yet
No answers on this topic

TriNet

TriNet 3.3
Based on 7 answers
For the size of our company, Trinet is perfect.
Nick Sucan | TrustRadius Reviewer

Return on Investment

BrightHR

  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
Ella Malin | TrustRadius Reviewer

TriNet

  • Time - TriNet has helped reduce the amount of time spent on basic administrative tasks like processing vacation requests and employee address changes.
  • Onboarding - New hire onboarding is no longer a daunting task of signing endless paperwork and forms. With new hire enrollment and acknowledgment all via the portal, the process is extremely quick and easy!
Tara Lopez, M.S. | TrustRadius Reviewer

Screenshots

Pricing Details

BrightHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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