Carbonite Server vs. Rubrik

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.

The speed of restoring data and simplicity to kick that off is hands down the best. The intuitive nature of the system to recognize a missing VM and to auto flag it as a relic to reduce log clutter and distractions. I honestly don't look at it often due to the stability of the system.

Where its less suited would be the full feature set is only for VMware, with the recent approval from Nutanix as a partner there have been a lot of growth adding function for AHV VMs. Custom reporting doesn't seem to be as feature rich as other processes along with the YARA rules coding for threat hunting.

• The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
• eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
• eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.

• Validates all backups against ransomware during and after backups are performed.
• Is seamless in backing up data whether on prem or in the Cloud.
• Support engineers are extremely knowledgeable and useful in providing guidance.
• Integrates will with native Oracle and SQL backup processes.

• The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
• The Exchange DAG backup should support instead of configuring each exchange server.
• Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

• Anything Rubrik is missing can be developed with their open API.
• It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location.
• Better node reporting or performance, we have had a few nodes need to be rebooted.

We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.

Product needs a lot of improvements in some features like Cloud and Reporting.

Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.

Never goes down

I did not find any performance issues.

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Very easy to take in and pass on.

I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.

Rubrik has smaller footprint of hardware compared to the competition and ease of operations. The software is a bit more stable and allows the scaling of the infra in a much easier way and manage. The polaris tool / reporting module is very easy for management to look at the statistics and get the meat of the information from the overall operations

the only downside with a hardware+software all in one solution is having to pay for more licensing if you need more disk space instead of just adding space. other than that it's great

Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

• This solution was comparable in price to other solutions we examined and offered features not available from some other leading backup providers.
• This has increased the speed with which I can restore files and especially entire virtual machines (literally seconds to spin up a restore instead of often over an hour with Avamar) so less downtime for customers who need help.
• While (thankfully) we haven't had to use it, this also offers ransomware detection and protection.
• Single Sign-On integration allows us to use our existing 2FA to increase security.