What users are saying about
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Top Rated
162 Ratings
67 Ratings
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Score 8.7 out of 100

Rubrik

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Top Rated
162 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Carbonite Server

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik is an enterprise backup and recovery system. While it can be used anywhere, the price point may be tough for small entities. The Ransomware detection feature and the immutability of backups built into the platform are definitely an added plus that can be leveraged to enhance the cybersecurity of an organization.
David Newaj | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Carbonite Server
8.5
Rubrik
9.3
Universal recovery
Carbonite Server
8.3
Rubrik
9.1
Live recovery
Carbonite Server
8.2
Rubrik
9.7
Recovery verification
Carbonite Server
7.9
Rubrik
8.9
Business application protection
Carbonite Server
9.6
Rubrik
9.2
Multiple backup destinations
Carbonite Server
9.6
Rubrik
9.3
Incremental backup identification
Carbonite Server
9.7
Rubrik
9.5
Backup to the cloud
Carbonite Server
9.9
Rubrik
9.6
Deduplication and file compression
Carbonite Server
7.6
Rubrik
9.3
Snapshots
Carbonite Server
8.8
Rubrik
9.6
Flexible deployment
Carbonite Server
7.9
Rubrik
9.3
Management dashboard
Carbonite Server
7.5
Rubrik
9.5
Platform support
Carbonite Server
7.5
Rubrik
9.2
Retention options
Carbonite Server
7.7
Rubrik
9.2
Encryption
Carbonite Server
8.5
Rubrik
9.6

Pros

Carbonite Server

  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor | TrustRadius Reviewer

Rubrik

  • Extremely fast restores of both file data and entire VMs via snapshots
  • Incredible user-friendly interface that has what I found to be a low learning curve
  • Easy to set up replication between sites for DR purposes
  • Fantastic support when I have issues - time to initial contact is very low and resolution is almost always very quick
  • Global search feature makes finding things very quick
Anonymous | TrustRadius Reviewer

Cons

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Rubrik

  • Anything Rubrik is missing can be developed with their open API
  • It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location
  • Better node reporting or performance, we have had a few nodes need to be rebooted
Jordan Watson | TrustRadius Reviewer

Likelihood to Renew

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik 8.9
Based on 11 answers
We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.
Mark McCully | TrustRadius Reviewer

Usability

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik 8.8
Based on 9 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Carbonite Server

No score
No answers yet
No answers on this topic

Rubrik

Rubrik 9.1
Based on 3 answers
Never goes down
Kevin Mortimer | TrustRadius Reviewer

Performance

Carbonite Server

No score
No answers yet
No answers on this topic

Rubrik

Rubrik 9.1
Based on 3 answers
I did not find any performance issues.
Anonymous | TrustRadius Reviewer

Support Rating

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik 8.9
Based on 18 answers
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
Anonymous | TrustRadius Reviewer

In-Person Training

Carbonite Server

No score
No answers yet
No answers on this topic

Rubrik

Rubrik 9.1
Based on 1 answer
Very easy to take in and pass on.
George Pickersgill | TrustRadius Reviewer

Online Training

Carbonite Server

No score
No answers yet
No answers on this topic

Rubrik

Rubrik 4.5
Based on 1 answer
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
George Pickersgill | TrustRadius Reviewer

Implementation Rating

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik 9.0
Based on 7 answers
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Jewemars Christian Riano | TrustRadius Reviewer

Alternatives Considered

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Rubrik

Rubrik was the easiest to install and configure for our environment. The all in one solution has built in safeguards, so if part of the system fails you are not left without a backup solution. The system is robust and easy to upgrade or increase in size. The system requires very little day to day attention and integrates with ServiceNow.
Anonymous | TrustRadius Reviewer

Scalability

Carbonite Server

No score
No answers yet
No answers on this topic

Rubrik

Rubrik 8.8
Based on 3 answers
Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
George Pickersgill | TrustRadius Reviewer

Return on Investment

Carbonite Server

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Timika Hite | TrustRadius Reviewer

Rubrik

  • The ability to deliver strong business continuity has been worth FAR more than we paid for the solution. Our previous backup system was undersized and underperforming, and RTO for a full outage was measured in weeks. Currently we can bring up core production within a few hours, and that is with a series of huge file servers - we expect to see that time drop as we break the servers out
  • Having 365 and Azure backed up through Polaris has saved us from what would have been embarrassing client-facing issues when emails were lost or deleted.
  • We are so much more confident in our systems that we are able to make system changes rapidly to keep pace with the company, knowing that we can always just take a quick backup and revert if needed. We are even using the Rubrik cluster to transition workloads between otherwise incompatible vCenter deployments, allowing us to seamlessly replace whole clusters with no downtime.
Adam Stadnick | TrustRadius Reviewer

Screenshots

Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Rubrik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rubrik Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Carbonite Server
9.1
Rubrik
9.5

Likelihood to Renew

Carbonite Server
4.8
Rubrik
8.9

Usability

Carbonite Server
5.5
Rubrik
8.8

Reliability and Availability

Carbonite Server
Rubrik
9.1

Performance

Carbonite Server
Rubrik
9.1

Support Rating

Carbonite Server
5.5
Rubrik
8.9

In-Person Training

Carbonite Server
Rubrik
9.1

Online Training

Carbonite Server
Rubrik
4.5

Implementation Rating

Carbonite Server
6.4
Rubrik
9.0

Scalability

Carbonite Server
Rubrik
8.8

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