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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cascade CMS

    Score8.2 out of 10
    N/ACascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, including higher education, government, healthcare, and technology. Included is Clive, an engagement and real-time personalization tool for collecting information and using it to craft personalized…N/A

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Cascade CMSSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cascade CMSSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cascade CMSSAP Sales Cloud
    Considered Both Products
    Hannon Hill
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    99 Answers
    Features
    Cascade CMSSAP Sales Cloud
    Security
    Comparison of Security features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    8.0
    19 Ratings
    3% below category average
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    Role-based user permissions8.019 Ratings9.1135 Ratings
    Single sign-on capability00 Ratings9.3135 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    7.1
    13 Ratings
    9% below category average
    SAP Sales Cloud
    -
    Ratings
    API7.012 Ratings00 Ratings
    Internationalization / multi-language7.37 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    7.1
    19 Ratings
    10% below category average
    SAP Sales Cloud
    -
    Ratings
    WYSIWYG editor6.119 Ratings00 Ratings
    Code quality / cleanliness6.018 Ratings00 Ratings
    Admin section8.019 Ratings00 Ratings
    Page templates9.017 Ratings00 Ratings
    Library of website themes5.52 Ratings00 Ratings
    Mobile optimization / responsive design7.015 Ratings00 Ratings
    Publishing workflow9.019 Ratings00 Ratings
    Form generator6.47 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    6.9
    18 Ratings
    8% below category average
    SAP Sales Cloud
    -
    Ratings
    Content taxonomy8.013 Ratings00 Ratings
    SEO support7.014 Ratings00 Ratings
    Bulk management9.014 Ratings00 Ratings
    Availability / breadth of extensions6.011 Ratings00 Ratings
    Community / comment management4.85 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    Customer data management / contact management00 Ratings8.2144 Ratings
    Workflow management00 Ratings8.8146 Ratings
    Territory management00 Ratings8.1130 Ratings
    Opportunity management00 Ratings9.0142 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.3136 Ratings
    Contract management00 Ratings7.9133 Ratings
    Quote & order management00 Ratings8.6133 Ratings
    Interaction tracking00 Ratings9.0137 Ratings
    Channel / partner relationship management00 Ratings8.4131 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Case management00 Ratings8.7125 Ratings
    Call center management00 Ratings9.1114 Ratings
    Help desk management00 Ratings8.8115 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    Lead management00 Ratings8.0130 Ratings
    Email marketing00 Ratings7.9112 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    Task management00 Ratings8.4135 Ratings
    Billing and invoicing management00 Ratings8.4113 Ratings
    Reporting00 Ratings8.1131 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    Forecasting00 Ratings8.1131 Ratings
    Pipeline visualization00 Ratings8.9132 Ratings
    Customizable reports00 Ratings8.0136 Ratings
    Customization
    Comparison of Customization features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    Custom fields00 Ratings8.0138 Ratings
    Custom objects00 Ratings7.9131 Ratings
    Scripting environment00 Ratings8.6114 Ratings
    API for custom integration00 Ratings8.3123 Ratings
    Social CRM
    Comparison of Social CRM features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Social data00 Ratings8.698 Ratings
    Social engagement00 Ratings9.494 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Marketing automation00 Ratings8.3113 Ratings
    Compensation management00 Ratings8.693 Ratings
    Platform
    Comparison of Platform features of Cascade CMS and SAP Sales Cloud
    Feature
    Cascade CMS
    -
    Ratings
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    Mobile access00 Ratings8.1122 Ratings
    Best Alternatives
    Cascade CMSSAP Sales Cloud
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cascade CMSSAP Sales Cloud
    Likelihood to Recommend
    9.9
    (44 ratings)
    8.4
    (163 ratings)
    Likelihood to Renew
    9.1
    (26 ratings)
    8.1
    (15 ratings)
    Usability
    9.1
    (4 ratings)
    7.0
    (10 ratings)
    Availability
    6.7
    (4 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.1
    (5 ratings)
    5.8
    (13 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    7.5
    (4 ratings)
    Configurability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    8.5
    (123 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cascade CMSSAP Sales Cloud
    Likelihood to Recommend
    Hannon Hill
    Cascade Server is well suited with it's WYSIWYG editor being better than most editors that I have used in other systems. In context, editing makes adding content easy compared to the last CMS I used where you had to wing it and view the page outside of the CMS to see if it was correct. The ability mix HTML, CSS, and the Script of your choice anywhere and with ease.
    The scenarios were Cascade Server is less appropriate would be in the use of compilers or programs like Visual studio. You need to go out of Cascade Server and go to other environments to perform tasks and then copy the result to Cascade Server. You can write directly in Cascade Server, but it's easier to do in and editor that is specific to a function.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Pros
    Hannon Hill
    • Cascade CMS makes no assumptions about your content. Templates control how the content gets displayed.
    • Workflows are intuitive and allow for one or more people to review content before it is published.
    • The published site is static (no database connection) which allows for faster page loads and reduced risk of attack.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Hannon Hill
    • Cascade CMS is not an out-of-the-box pre-built system that you can install, turn on and expect to be serving sites and pages on day one. It's not a blogging system like WordPress, or a drag-and-drop system like SquareSpace (both of which I've used for their own purposes). You need to have someone tasked with management and system administration – and if you implement the on-premise self-hosted version, you ought to have several people. We have the university's IT shop handling infrastructure (server hardware, containers, clustering, operating systems, load-balancing, DNS, database servers, NAS/SAN drives), our Web & Design team managing Cascade CMS (system settings, sites, templates, permissions) and managers coordinating each respective academic unit (A&S, business, education, law, marine science).
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Hannon Hill
    Changing systems would require too much effort. Our institution is using Cascade Server, WordPress and Drupal but we only serve 2200 students so we have 1 too many content management systems. Reflecting on current technical resources we would like to drop down to 2. This effort hasn't moved forward because of the extensive work required to migrate content and train users in a new system.
    Incentivized
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    Hannon Hill
    Cascade CMS is completely usable on mobile devices, we can train our content editors in a single 2-hour session, and we support 1,000 users with a very small team.
    There is a level of complexity for the system administrators, site managers and web programmers who implement templates and content types. But the complexity is neither arbitrary nor inconsistent – and once learned provides a powerful environment within which we can develop robust sites that are beautiful and powerful, yet easy for our content editors to manage.
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    Hannon Hill
    Amazing customer service and VERY customizable.
    Incentivized
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    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Hannon Hill
    Does a great job.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Hannon Hill
    They have always regarded any question or problem we encountered as very important. We have never felt that they ignore or downplay any issue and not once has anything been left unresolved. They also hold an annual conference where users are invited to attend and share their experiences and wisdom with the entire Cascade community. And with the care and support the provide, we all feel a part of that community.
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    In-Person Training
    Hannon Hill
    Training was helpful.
    Incentivized
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    SAP
    No answers on this topic
    Online Training
    Hannon Hill
    Still needed that physical help
    Incentivized
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    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Hannon Hill
    The key to any CMS implementation is PLAN, PLAN, PLAN. Proper planning with Cascade can increase your satisfaction exponentially once the site migration/creation is complete. When all is said and done, your implementation can make your site run like a Yugo or Maserati. Be smart and deliberate in your decisions. Drive the Maserati. It is already paid for.
    Incentivized
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    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Hannon Hill
    We selected Cascade server seven years ago, and the CMS environment at the time was clearly different than it is today. We decided to go with a vendor solution rather than a free solution because the long term cost in hosting a free solution is not, in fact, free; we've found Cascade to have been an excellent choice for us.
    Incentivized
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    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Scalability
    Hannon Hill
    I used it only a few times.
    Incentivized
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    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Return on Investment
    Hannon Hill
    • Initially, ROI was positive - because we completely redesigned the website when we implemented Cascade.
    • Over time, the inability to keep up with the latest interactive tools has reduced visitors time on site.
    • Also over time, the difficulty of use has led to less buy-in by backend users, leading to outdated pages, little timely information, and lower visitors.
    Incentivized
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    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization