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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score10 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Pricing
    Checkout.comConga Composer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Checkout.comConga Composer
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Checkout.comConga Composer
    Considered Both Products
    Checkout.com
    No answer on this topic
    Conga
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    91%
    Would buy again
    128 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    94%
    Delivers good value for the price
    112 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    91%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    93%
    Lived up to sales and marketing promises
    80 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    90%
    Implementation went as expected
    95 Answers
    Features
    Checkout.comConga Composer
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and Conga Composer
    Feature
    Checkout.com
    7.9
    39 Ratings
    6% above category average
    Conga Composer
    -
    Ratings
    Fraud Detection7.432 Ratings00 Ratings
    API or SDK8.437 Ratings00 Ratings
    Recurring Payment Support7.929 Ratings00 Ratings
    Billing and Invoicing Support7.933 Ratings00 Ratings
    Global Support8.236 Ratings00 Ratings
    Payment Form Acceptance7.533 Ratings00 Ratings
    Best Alternatives
    Checkout.comConga Composer
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Enterprises
    Adyen
    Score8.9 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkout.comConga Composer
    Likelihood to Recommend
    8.3
    (45 ratings)
    8.3
    (160 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.9
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.4
    (7 ratings)
    Availability
    9.1
    (1 ratings)
    3.6
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    3.6
    (2 ratings)
    Support Rating
    7.9
    (43 ratings)
    7.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.7
    (5 ratings)
    Configurability
    -
    (0 ratings)
    1.8
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    2.7
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    3.6
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    2.7
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.8
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    3.3
    (2 ratings)
    User Testimonials
    Checkout.comConga Composer
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
    Read full review
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Pros
    Checkout.com
    • They provide excellent advice from knowledgeable subject matter experts on all things payments.
    • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
    • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
    • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
    Incentivized
    Read full review
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Cons
    Checkout.com
    • Their dashboard can get better. They have been making improvements
    • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
    • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
    Incentivized
    Read full review
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Likelihood to Renew
    Checkout.com
    We have a long term contract and we already have them in our plans for the next 5 years.
    Incentivized
    Read full review
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Usability
    Checkout.com
    No answers on this topic
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Reliability and Availability
    Checkout.com
    In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
    Incentivized
    Read full review
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Performance
    Checkout.com
    Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
    Incentivized
    Read full review
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Support Rating
    Checkout.com
    When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
    Incentivized
    Read full review
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Implementation Rating
    Checkout.com
    No answers on this topic
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Alternatives Considered
    Checkout.com
    Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
    Incentivized
    Read full review
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Checkout.com
    No answers on this topic
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Scalability
    Checkout.com
    Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
    Incentivized
    Read full review
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Professional Services
    Checkout.com
    No answers on this topic
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
    Read full review
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks