Checkout.com vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkout.com
Score 8.1 out of 10
N/A
Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Checkout.comGoogle Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Checkout.comGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Checkout.comGoogle Pay
Top Pros
Top Cons

No answers on this topic

Features
Checkout.comGoogle Pay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Checkout.com
7.9
16 Ratings
36% above category average
Google Pay
-
Ratings
Fraud Detection7.913 Ratings00 Ratings
API or SDK7.814 Ratings00 Ratings
Recurring Payment Support8.313 Ratings00 Ratings
Billing and Invoicing Support7.515 Ratings00 Ratings
Global Support8.214 Ratings00 Ratings
Payment Form Acceptance7.514 Ratings00 Ratings
Best Alternatives
Checkout.comGoogle Pay
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.6 out of 10
Amazon Pay
Amazon Pay
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Checkout.comGoogle Pay
Likelihood to Recommend
7.9
(23 ratings)
8.8
(21 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(21 ratings)
6.9
(2 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Checkout.comGoogle Pay
Likelihood to Recommend
Checkout.com
The ease of integration using Checkout.com with Zuora was a main deal breaker for us. It took us less than 1 business day to setup. Our CSM took over almost immediately when setup was completed and provided some potential plans on how we can improve approval ratings. At the same time, Checkout.com constantly introduces new features which is something I've rarely seen from my previous payment processors. Personally, I feel that Checkout.com should be used in any scenario where E-commerce is involved.
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Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros
Checkout.com
  • Processing is stable, Checkout is never down, high uptime
  • Acquiring and gateway performance is excelled
  • Anti-fraud tool is great, has a lot of risk filters and a shadow mode, an easy to use tool
  • Amazing merchant support
  • Best pricing/fees
  • Work with all top acquirers
  • Great success rate
  • Support both network and gateway tokens
  • APIs are easy
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Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
Checkout.com
  • It would be great to add a dashboard for tracking the scheme monitoring program.
  • Dispute Dashboard - to see how many cases were won/lost. how many cases were won in a month and losses from chargebacks.
  • Add the ability to test ML solutions from Checkout.com and custom rules (for example, 10% of the traffic to give ML to compare what is better).
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Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Likelihood to Renew
Checkout.com
We have a long term contract and we already have them in our plans for the next 5 years.
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Google
No answers on this topic
Reliability and Availability
Checkout.com
In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
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Google
No answers on this topic
Performance
Checkout.com
Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
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Google
No answers on this topic
Support Rating
Checkout.com
Support has been excellent. They've been very communicative and informative about plans. And we can see how we can utilise them more going forward for expansion and set a target of alternative markets, which should overall increase our sales. On the regulatory side, we get updated details about changes to regulations.
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Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
Checkout.com
We are not using only checkout.com; however, while choosing the 2nd provider, we made a choice for Checkout.com because: a. all needed basic features available, b. good pricing, c. developing company, d. teams who ask what the merchant wants and, after that - implement what the merchant wants (that's the most important).
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Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Scalability
Checkout.com
Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
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Google
No answers on this topic
Return on Investment
Checkout.com
  • Slick user journeys, especially using their 'hosted fields' solution.
  • Simple pricing model has meant taking volumes away from other acquirers who seek to boggle
  • Time to market has been as little as a third of the time compared to our other acquirers thanks to their slick onboarding process.
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Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots

Checkout.com Screenshots

Screenshot of Checkout.com serves as a gateway, processor, acquirer and fraud manager through a single API integration. This brings users more payment options, increased acceptance rates, and quicker settlement of funds.Screenshot of Checkout.com enables growth in new regions with local payment processing.Screenshot of Checkout.com offers features that help funds get to customers faster, including card and bank payouts.Screenshot of A customizable fraud engine enables Checkout.com to block fraud, approve more transactions, and minimize friction for legitimate customers.