TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chorus by ZoomInfo

    Score8.1 out of 10
    N/AChorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A

    UpLead

    Score9.3 out of 10
    N/AUpLead is a B2B data provider and technology company based in Southern California providing access to verified B2B contacts with direct email addresses. Search by industry, location, sales volume, number of employees, public vs private, contact title, job function, management level, technologies used and more to find customers. API and CRM integrations available.

    $99

    per month

    Pricing
    Chorus by ZoomInfoUpLead
    Editions & Modules
    No answers on this topic
    Basic
    $99.00
    per month
    Plus
    $199.00
    per month
    Professional
    $399.00
    per month
    Offerings
    Pricing Offerings
    Chorus by ZoomInfoUpLead
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chorus by ZoomInfoUpLead
    Considered Both Products
    ZoomInfo
    No answer on this topic
    UpLead
    Chose UpLead
    UpLead provides an easier user interface, a better overall experience, and a much better value versus its competitors. The leads don't bounce, they work every time, and I couldn't be happier or more pleased with the results that I've achieved as a salesperson using UpLead!! I …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    78 Answers
    78%
    Would buy again
    28 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    53 Answers
    82%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    79 Answers
    78%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    78%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    80%
    Implementation went as expected
    28 Answers
    Features
    Chorus by ZoomInfoUpLead
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Chorus by ZoomInfo and UpLead
    Feature
    Chorus by ZoomInfo
    7.6
    28 Ratings
    4% below category average
    UpLead
    -
    Ratings
    Speech-to-Text Transcription7.728 Ratings00 Ratings
    Keyword Detection7.227 Ratings00 Ratings
    Sentiment Analysis6.625 Ratings00 Ratings
    Speaker Diarization8.025 Ratings00 Ratings
    Call Recording Playback9.428 Ratings00 Ratings
    Call Summarization7.428 Ratings00 Ratings
    Conversion Metrics7.224 Ratings00 Ratings
    Keyword Search & Retrieval7.025 Ratings00 Ratings
    Call Tagging7.120 Ratings00 Ratings
    Integration with CRM Systems8.521 Ratings00 Ratings
    Prospecting
    Comparison of Prospecting features of Chorus by ZoomInfo and UpLead
    Feature
    Chorus by ZoomInfo
    -
    Ratings
    UpLead
    9.4
    42 Ratings
    20% above category average
    Advanced search00 Ratings9.842 Ratings
    Identification of new leads00 Ratings8.641 Ratings
    List quality00 Ratings9.642 Ratings
    List upload/download00 Ratings9.942 Ratings
    Ideal customer targeting00 Ratings9.442 Ratings
    Load time/data access00 Ratings9.342 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Chorus by ZoomInfo and UpLead
    Feature
    Chorus by ZoomInfo
    -
    Ratings
    UpLead
    9.6
    41 Ratings
    21% above category average
    Contact information00 Ratings9.441 Ratings
    Company information00 Ratings9.641 Ratings
    Industry information00 Ratings9.741 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Chorus by ZoomInfo and UpLead
    Feature
    Chorus by ZoomInfo
    -
    Ratings
    UpLead
    8.7
    40 Ratings
    16% above category average
    Lead qualification process00 Ratings8.537 Ratings
    Smart lists and recommendations00 Ratings7.834 Ratings
    Salesforce integration00 Ratings8.130 Ratings
    Company/business profiles00 Ratings9.038 Ratings
    Alerts and reminders00 Ratings7.932 Ratings
    Data hygiene00 Ratings9.337 Ratings
    Automatic data refresh00 Ratings8.736 Ratings
    Tags00 Ratings9.236 Ratings
    Filters and segmentation00 Ratings9.639 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Chorus by ZoomInfo and UpLead
    Feature
    Chorus by ZoomInfo
    -
    Ratings
    UpLead
    7.9
    30 Ratings
    6% above category average
    Sales email templates00 Ratings8.129 Ratings
    Append emails to records00 Ratings7.729 Ratings
    Best Alternatives
    Chorus by ZoomInfoUpLead
    Small Businesses
    Wingman (legacy product)
    Score9 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Gong
    Score9.1 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    Zoom Revenue Accelerator
    Score8.7 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chorus by ZoomInfoUpLead
    Likelihood to Recommend
    8.2
    (292 ratings)
    9.7
    (42 ratings)
    Likelihood to Renew
    6.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (6 ratings)
    9.7
    (16 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    1.0
    (1 ratings)
    Ease of integration
    6.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Chorus by ZoomInfoUpLead
    Likelihood to Recommend
    ZoomInfo
    One scenario where Chorus by ZoomInfo is well suited is when our team is trying to identify patterns (common objections, frequent competitor mentions, concerns that clients raise). ZoomInfo offers trend analysis, market intelligence, and topic tracking that reveals patterns across conversations. This has allowed us to adapt and update our processes to address these patterns
    Incentivized
    Read full review
    UpLead
    UpLead is well suited for environments where there is a lot of accurate contact information to research mainly generating sales for a business. On the other hand, businesses that don't require searching up a huge amount of contact data and that doesn't add up to the sales of a business do not need to use this software.
    Read full review
    Pros
    ZoomInfo
    • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
    • We learned what areas need to be improved and also the strength we had during that conversation.
    • It also provides the length of speech of each participants.
    Incentivized
    Read full review
    UpLead
    • UpLead is one of the best B2B platforms available in the market which deals in offering the highest quality contacts and different companies’ data.
    • It has the best and updated real-time email verification, having contacts worldwide, technology tracking, account-based marketing, and robust API.
    • The integration of UpLead with other platforms is up to the mark. It allows users to integrate UpLead with other renowned software to have the best possible workspace to work on.
    Incentivized
    Read full review
    Cons
    ZoomInfo
    • Sometimes there were issues with the 3-minute delay for Chorus joining a live meeting.
    • Occasionally, deliverables were assigned to the wrong person in the summary if their voices were similar or if they were on the same audio.
    • Occasionally, the Chorus had problems picking up on what someone was saying. This was likely due to user error but caused gaps in the conversation recording and transcript.
    Incentivized
    Read full review
    UpLead
    • More data on small and start-up companies, but this situation is understandable.
    • Collecting a long list of contacts, especially of overseas companies, can sometimes take a while as UpLead is verifying the data. But the wait is typically understandable and worth it.
    • Sometimes I struggle with translating job functions in a foreign language, but this is easy to overcome.
    Read full review
    Likelihood to Renew
    ZoomInfo
    It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
    Incentivized
    Read full review
    UpLead
    No answers on this topic
    Usability
    ZoomInfo
    This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
    Read full review
    UpLead
    The tool is robust, it's powerful, it's accurate, and it's extremely helpful and pivotal in my current banking sales role. I could not succeed without UpLead's accurate data and contact information. I'm thankful that such an incredible service exists at such a fair and reasonable price, thank you for the value that you provide your customers and thank you for making me a very successful salesman and wealthier man
    Read full review
    Support Rating
    ZoomInfo
    I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
    Read full review
    UpLead
    i like their support bot.
    Incentivized
    Read full review
    Implementation Rating
    ZoomInfo
    Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
    Incentivized
    Read full review
    UpLead
    No answers on this topic
    Alternatives Considered
    ZoomInfo
    We looked at Gong but went with Chorus by ZoomInfo because it felt more practical for our team. Gong has great analytics, but Chorus by ZoomInfo fit better into our existing tech stack and budget. The deal notifications, scorecards, and integrations with Zoom and Salesforce made it the smarter pick. Overall, Chorus by ZoomInfo gives us the insights we need without feeling like overkill or another heavy lift.
    Incentivized
    Read full review
    UpLead
    UpLead costs a bit more, but I found the data on UpLead to be well worth it in comparison and it was easier to transfer to our CRM (HubSpot). I like how they also provide useful API integration into UpLead and I hope they begin to offer more automation in the future.
    Read full review
    Return on Investment
    ZoomInfo
    • Improved ramp time for new joiners in my team so that they can easily watch their calls and get feedback
    • Improved ramp time for new joiners in my team so that they can easily watch other people's calls and get inspiration
    • Sales training improvement so that we can focus on listening time
    Incentivized
    Read full review
    UpLead
    • I haven't been using UpLead long but I have generated interest in our company with several large accounts. Each one of them can add several million in revenue to our company.
    • A huge time saver is to be able to send out email blasts to potential clients I've downloaded from UpLead.
    • Securing any one of the prospects I'm working on through UpLead can easily pay for the investment 10 times over.
    • Most of the salespeople in our company are asking me where I'm getting my leads from.
    Read full review
    ScreenShots

    Chorus by ZoomInfo Screenshots

    Screenshot of deal and account visibility.Screenshot of a post-meeting brief.Screenshot of team analytics.