Atlassian Jira vs. CircleCI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
CircleCI
Score 9.5 out of 10
N/A
CircleCI is a software delivery engine from the company of the same name in San Francisco, that helps teams ship software faster, offering their platform for Continuous Integration and Continuous Delivery (CI/CD). Ultimately, the solution helps to map every source of change for software teams, so they can accelerate innovation and growth.
$0
for up to 6,000 build minutes and up to 5 active users per month
Pricing
Atlassian JiraCircleCI
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Server
Contact Sales
Performance
starting at $15
per month
Scale
starting at $2000
per month
Offerings
Pricing Offerings
Atlassian JiraCircleCI
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraCircleCI
Considered Both Products
Atlassian Jira

No answer on this topic

CircleCI
Chose CircleCI
While the UI on CircleCI is not my favorite, it's leagues better than Travis CI. I really like Heroku CI much better, but the functionality is much more limited there. If Heroku CI had the same functionality as CircleCI, I probably wouldn't use CircleCI.
Chose CircleCI
I think these three tools are just as good as the other except that Travis CI supports mobile a lot better but price wise, CircleCI is the best that I have found and is supports the need for a startup. For a long while, CircleCI had Docker support before Codeship but now, Codesh…
Chose CircleCI
We looked at various others, but the clincher for us was really iOS build support and CircleCi was one of the few that had it.
Features
Atlassian JiraCircleCI
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
CircleCI
-
Ratings
Task Management8.835 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
21 Ratings
3% below category average
CircleCI
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.219 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
Best Alternatives
Atlassian JiraCircleCI
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
InEight
InEight
Score 8.4 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
InEight
InEight
Score 8.4 out of 10
GitLab
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Score 8.8 out of 10
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User Ratings
Atlassian JiraCircleCI
Likelihood to Recommend
8.3
(221 ratings)
8.0
(26 ratings)
Likelihood to Renew
8.5
(37 ratings)
-
(0 ratings)
Usability
7.8
(62 ratings)
10.0
(1 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
7.8
(3 ratings)
Support Rating
8.0
(24 ratings)
6.9
(6 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraCircleCI
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
CircleCI
Based on our experience, CircleCI is well-suited for automating mobile app release cycles. For example, to release an iOS app, you would need to build, sign, and upload it to TestFlight, which requires a dedicated Mac in the office. But with CircleCI, you can have macOS executors, so you don't have to manage a physical build machine. Another benefit is that CircleCI's certified AWS Orbs abstract away complex authentication and deployment logic, allowing us to build, push, and deploy Docker containers to Amazon ECS with minimal configuration and high reliability. CircleCI is less suited for smaller projects where the development and deployment are not that extensive, for example, a static site. Once you have built a static site, you probably won't make any further changes, so there's no point in paying for it.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
CircleCI
  • Automated builds! This is really why you get CircleCI, to automate the build process. This makes building your application far more reliable and repeatable. It can also run tests and verify your application is working as expected.
  • Simple. Unlike Jenkins, Teamcity, or other platforms, CircleCI doesn't need a lot of setup. It's completely hosted, so there's no infrastructure to set up. The config file does take a bit to understand, but if you follow their example and start with something small and add to it, you can get it up and going quicker than it first looks.
  • Scales easily. Again, since it's all cloud-based, you don't have to manage or scale infrastructure. Simply subscribe to the number of containers you want, and scaling up just means buying more containers.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
CircleCI
  • While configuration is easy, the config files can get very very long.
  • Price compared to some alternatives that are cheaper / free. Especially so if you are running multiple containers in parallel.
  • Have experienced numerous outages (3-5) in the last few months where CircleCI has been down.
  • Web documentation and tutorials haven't been as good as some of the competitors.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
CircleCI
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
CircleCI
The reliability & speed, it just works. The ability to spin up macOS runners and Docker containers on demand without managing hardware is a huge win. The Orbs system makes integrating with AWS and Slack incredibly easy, saving us weeks of custom scripting and providing real-time updates in our Slack channel. This makes it easy for us to track and ensures that everyone involved knows the status. Of course, it has drawbacks related to configuration complexity and, in some cases, cost transparency, but overall, it is an industry-standard, robust tool that solves our core infrastructure problems well.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
CircleCI
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
CircleCI
It's pretty snappy, even with using workflows with multiple steps and different docker images. I've seen builds take a long time if it's really involved, but from what I can tell, it's still at least on par if not faster than other build tools.
Read full review
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
CircleCI
Unless you have a reasonably large account, you're going to be mainly stuck reading their documentation. Which has improved somewhat over the years but is still extremely limited compared to a platform like Digital Ocean who invested in the documentation and a community to ensure it's kept up to date. If you can't find your answer there, you can be stuck.
Read full review
In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
CircleCI
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
CircleCI
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
CircleCI
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
CircleCI
Jenkins is usually self-hosted, Travis CI's infrastructure is largely unreliable (lots of tests time out for no discernable reason), and Semaphore encourages you to configure your CI/CD from a web UI. We like CircleCI because its hosted, our tests run largely as expected on their infrastructure, and we can configure it from a config file that we track in GitHub.
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
CircleCI
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
CircleCI
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
CircleCI
  • We pay over $5K/ month and we have high expectations for service. Sometimes I feel that we don't get the value, but only sometimes.
  • We have had to build our own application to keep state and broker releases and deployments. We call our app deployer. I feel that CircleCI could do more to understand our needs and possibly build additional features that would enable us to invest less in build and deployment infrastructure and justify paying more for Circle.
Read full review
ScreenShots