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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco AnyConnect

    Score9 out of 10
    N/ACisco offers an SSL VPN solution via AnyConnect.N/A

    ISL Light

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $16.90

    per month (1 concurrent user)

    Pricing
    Cisco AnyConnectISL Light
    Editions & Modules
    No answers on this topic
    Starter
    $16.90
    per month
    Standard
    $34.90
    per month
    Self-Hosted
    $44.90
    per month
    Premium
    $54.90
    per month
    Offerings
    Pricing Offerings
    Cisco AnyConnectISL Light
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Community Pulse
    Cisco AnyConnectISL Light
    Considered Both Products
    Cisco
    No answer on this topic
    ISL Online
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    92 Answers
    100%
    Would buy again
    108 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    80 Answers
    98%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    99%
    Happy with the feature set
    107 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    61 Answers
    99%
    Lived up to sales and marketing promises
    87 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    66 Answers
    99%
    Implementation went as expected
    101 Answers
    Features
    Cisco AnyConnectISL Light
    Virtual Private Network
    Comparison of Virtual Private Network features of Cisco AnyConnect and ISL Light
    Feature
    Cisco AnyConnect
    9.2
    29 Ratings
    3% above category average
    ISL Light
    -
    Ratings
    AES 256-bit Encryption9.429 Ratings00 Ratings
    Kill Switch9.122 Ratings00 Ratings
    Multi-Platform Support8.828 Ratings00 Ratings
    Split Tunneling9.126 Ratings00 Ratings
    IP Address Masking9.426 Ratings00 Ratings
    No-Logs Policy9.122 Ratings00 Ratings
    Multiple Server Locations9.123 Ratings00 Ratings
    Automatic Wi-Fi Protection9.524 Ratings00 Ratings
    Simultaneous Connections9.424 Ratings00 Ratings
    Customer Support Services9.025 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Cisco AnyConnect and ISL Light
    Feature
    Cisco AnyConnect
    -
    Ratings
    ISL Light
    8.1
    108 Ratings
    3% above category average
    Screen sharing00 Ratings8.6102 Ratings
    File transfer00 Ratings8.3102 Ratings
    Instant message00 Ratings8.183 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.125 Ratings
    Access to sleeping/powered-off computers00 Ratings6.378 Ratings
    Over-the-Internet remote session00 Ratings8.799 Ratings
    Initiate remote control from mobile00 Ratings7.964 Ratings
    Remote management of servers & workstations00 Ratings8.787 Ratings
    Remote Active Directory® management00 Ratings8.832 Ratings
    Centralized management dashboard00 Ratings8.364 Ratings
    Session record00 Ratings7.671 Ratings
    Annotations00 Ratings8.456 Ratings
    Monitoring and Alerts00 Ratings7.947 Ratings
    Multi-platform remote control00 Ratings8.179 Ratings
    Best Alternatives
    Cisco AnyConnectISL Light
    Small Businesses
    No answers on this topic
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco AnyConnectISL Light
    Likelihood to Recommend
    9.3
    (118 ratings)
    8.7
    (108 ratings)
    Likelihood to Renew
    9.8
    (12 ratings)
    9.0
    (5 ratings)
    Usability
    9.2
    (97 ratings)
    8.7
    (71 ratings)
    Availability
    9.9
    (9 ratings)
    9.6
    (3 ratings)
    Performance
    8.9
    (3 ratings)
    9.6
    (3 ratings)
    Support Rating
    8.9
    (95 ratings)
    9.0
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    9.0
    (3 ratings)
    Configurability
    9.0
    (1 ratings)
    9.6
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.9
    (2 ratings)
    Ease of integration
    10.0
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (3 ratings)
    8.5
    (3 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.6
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.6
    (2 ratings)
    User Testimonials
    Cisco AnyConnectISL Light
    Likelihood to Recommend
    Cisco
    Providing secure remote access with a robust VPN, creating an encrypted tunnel so employees can safely access internal company resources like file servers and private apps from anywhere. It also allows enforcing device compliance: depending on policies, checks whether a device has an active antivirus and the latest OS updates before allowing it to connect. When there is not much need for remote access, the cost is too high.
    Incentivized
    Read full review
    ISL Online
    ISL light is suitable for anyone who plans to provide remote assistance services on a medium to large scale. Due to the high entry price, it is less suitable for consultants with a smaller number of clients or remote stations that need management. Their smallest package in which minutes are rented does not seem suitable for most cases.
    Incentivized
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    Pros
    Cisco
    • All Cisco AnyConnect data transfer processes are secure to enhance security.
    • It can connect multiple terminals across various sites directly.
    • Centralized management of the workstations connected to the network became easier than ever for managers with multiple locations in the organization's workforce.
    Incentivized
    Read full review
    ISL Online
    • Prikaz strani na kateri se nahaja uporabnik
    • Prikaz kontaktov uporabnikov
    • Zgodovina pogovorov s strankami
    • Možnost spreminjanja statusa dosegljivosti
    • Nalaganje datotek, zajemov slik,..
    • Klepetalnik, ki je enostaven za uporabo
    • Nas obvesti, da smo dobili sporočilo, tudi če smo izven klepetalnika
    • Display the page the user is on
    • Displaying user contacts
    • Customer conversation history
    • Ability to change availability status
    • Uploading files, capturing images, etc.
    • An easy-to-use chatbot
    • Notifies us that we have received a message, even if we are outside the chat room
    Read full review
    Cons
    Cisco
    • Cisco AnyConnect can use the system resources as long as the program is being run.
    • Account activation may be very difficult when connecting from areas requiring captive portal login, if certain settings are not allowed.
    • By default, it is possible to request the user to authenticate again at specific intervals.
    Incentivized
    Read full review
    ISL Online
    • Need a control toggle at least on AlwaysOn. User moves the mouse and you lose all control instantly.
    • Clipboard features are a bit wonky still, and your clipboard seems to get emptied a lot. So if you're trying to copy and paste you might lose something
    • Passwords for the systems are saved per machine, so if you work from multiple devices it can be tricky if you have complex passwords
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.
    Incentivized
    Read full review
    ISL Online
    We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.
    Read full review
    Usability
    Cisco
    It is very useful tool for companies having hybrid work culture. It will allow their employees to work seamlessly from home, office, other branches. This tool will increase your productivity as it will facilitates your employees to access corporate applications 24x7. Overall it is easy to use, deploy and integrate.
    Incentivized
    Read full review
    ISL Online
    Everything works well and quickly, and that's all we need. ISL Light always works, and we've never had a situation where the server was inaccessible or the website was down. It simply gives us a 100% guarantee that we can always log in to our customers' systems. We can install the ISL Light client at our customers' sites without any problems, even though security is high.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.
    Incentivized
    Read full review
    ISL Online
    During the entere time of use, I have never come across any availability issues.
    Read full review
    Performance
    Cisco
    Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.
    Incentivized
    Read full review
    ISL Online
    High performance!
    Incentivized
    Read full review
    Support Rating
    Cisco
    I don't know but nobody provides proper support for us as end user. They should have people to check whether end user is facing issues or not. Cisco AnyConnect having very high charges and still there is no proper support! Many requests and many tickets have opened, but the working speed is very low for the support team! They should have it to optimize.
    Incentivized
    Read full review
    ISL Online
    We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
    Read full review
    Implementation Rating
    Cisco
    Our Managed Services vendor helped us with the implementation. When we initially setup our AnyConnect using MFA for remote connectivity, the setup was easy and straight forward and worked just fine. After a year, we decided to change to an "always on" feature and use machine and user based security certificates instead of MFA. We had to open a ticket with Cisco support and have their assistance getting this feature to work. Turned out they had a small bug in the code for that version of AnyConnect and it has since been corrected. We have had no issues with the upgrades since that time. The deployment of the software to the user machines was done with SCCM and was straight forward. The user machine upgrades are easy - when the user machine connects and sees a new version available, it upgrades itself! What could be easier?
    Incentivized
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    ISL Online
    It was so easy!
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco is one of our core partners besides Microsoft and SAP. And so yes, we are utilizing very many projects from Cisco. I would mention the whole networking equipment, the routing equipment, the wireless LAN, and also when it comes to infrastructure to compute infrastructure, we are utilizing Cisco servers within our converged infrastructure Flex spot. So we have been running a flex bot from Cisco, NetApp, and VMware for 12 years, and we are still very satisfied with the product. We are looking forward to upgrading to the newest blades and fabric interconnect to continue this journey.
    Incentivized
    Read full review
    ISL Online
    The main reason was price initially, after TeamViewer jacked up the price 3 fold come covid in start of 2020, told them to get stuffed and went elsewhere, back then they had a good reliable product, then after I switched to another provider, the came crawling back and offer me the same price I was paying before the COVID tax (3 times increase in price) like I said, told them to get stuffed, ISL on the other hand didn’t increase their price when covid started, so have been with them ever since.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    ISL Online
    tot perfecte
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
    Incentivized
    Read full review
    ISL Online
    Easy to deploy onto new devices. Ability to group devices so they can managed remotely efficiently.
    Read full review
    Professional Services
    Cisco
    No answers on this topic
    ISL Online
    No professional services used
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
    • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
    • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
    Incentivized
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    ISL Online
    • It allows you to hold meetings with clients from other cities.
    • Ease of training staff from large groups
    • Resolving problems in a short time, which is an optimal strategy for improving delivery times
    • permite realizar reuniones con clientes de otras ciudades
    • Facilidad de capacitar personal de grupos numerosos
    • Resolucion de problemas en tiempo corto, lo cual es una estrategia optima para mejorar los tiempos de entrega
    Incentivized
    Read full review
    ScreenShots

    ISL Light Screenshots

    Screenshot of remote access control in ISL Light.Screenshot of unattended access setup. Access can be allowed to as many computers as desired.Screenshot of a connection with a remote client, which can be set up by sending an email or sharing a link.Screenshot of interactions with the Windows UAC on a remote device.Screenshot of the dual panel File Manager, used to transfer files.Screenshot of the web console where remote desktop sessions can be managed from a web browser.