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Cisco Webex Social (Discontinued) vs. Flock vs. Webex App

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Social (Discontinued)

    Score8 out of 10
    N/ACisco Webex Social has been retired and is no longer supported.N/A

    Flock

    Score9.5 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Cisco Webex Social (Discontinued)FlockWebex App
    Editions & Modules
    No answers on this topic
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco Webex Social (Discontinued)FlockWebex App
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Cisco Webex Social (Discontinued)FlockWebex App
    Considered Multiple Products
    Cisco
    No answer on this topic
    Titan.Mail
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    95%
    Implementation went as expected
    440 Answers
    Features
    Cisco Webex Social (Discontinued)FlockWebex App
    Communication
    Comparison of Communication features of Cisco Webex Social (Discontinued) and Flock and Webex App
    Feature
    Cisco Webex Social (Discontinued)
    10.0
    1 Ratings
    22% above category average
    Flock
    8.4
    13 Ratings
    5% above category average
    Webex App
    7.8
    680 Ratings
    2% below category average
    Chat10.01 Ratings9.613 Ratings9.0670 Ratings
    Integrates with Outlook10.01 Ratings6.04 Ratings8.8381 Ratings
    Notifications00 Ratings9.313 Ratings8.6661 Ratings
    Discussions00 Ratings9.113 Ratings8.6612 Ratings
    Surveys00 Ratings8.19 Ratings8.2349 Ratings
    Internal knowledgebase00 Ratings6.77 Ratings8.3307 Ratings
    Integrates with GoToMeeting00 Ratings10.01 Ratings8.4152 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.06 Ratings2.1175 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Webex Social (Discontinued) and Flock and Webex App
    Feature
    Cisco Webex Social (Discontinued)
    8.3
    1 Ratings
    3% above category average
    Flock
    7.1
    12 Ratings
    13% below category average
    Webex App
    8.0
    590 Ratings
    1% below category average
    Document collaboration10.01 Ratings8.112 Ratings8.4474 Ratings
    Access control10.01 Ratings7.39 Ratings8.3376 Ratings
    Advanced security features5.01 Ratings6.49 Ratings8.7390 Ratings
    Versioning00 Ratings7.38 Ratings8.1361 Ratings
    Video files00 Ratings6.310 Ratings8.5512 Ratings
    Audio files00 Ratings6.310 Ratings8.6511 Ratings
    Integrates with Google Drive00 Ratings7.07 Ratings5.1171 Ratings
    Device sync00 Ratings8.311 Ratings8.5365 Ratings
    Project Management
    Comparison of Project Management features of Cisco Webex Social (Discontinued) and Flock and Webex App
    Feature
    Cisco Webex Social (Discontinued)
    -
    Ratings
    Flock
    7.8
    13 Ratings
    1% above category average
    Webex App
    8.3
    638 Ratings
    7% above category average
    Task Management00 Ratings8.311 Ratings8.0362 Ratings
    Gantt Charts00 Ratings6.97 Ratings7.5173 Ratings
    Scheduling00 Ratings8.910 Ratings8.7501 Ratings
    Workflow Automation00 Ratings8.011 Ratings8.4244 Ratings
    Mobile Access00 Ratings9.113 Ratings8.8600 Ratings
    Search00 Ratings6.811 Ratings8.3512 Ratings
    Visual planning tools00 Ratings6.48 Ratings8.5278 Ratings
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    Cisco Webex Social (Discontinued)FlockWebex App
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    Score9.5 out of 10
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    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco Webex Social (Discontinued)FlockWebex App
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.4
    (13 ratings)
    8.6
    (747 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.4
    (34 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (7 ratings)
    8.9
    (393 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.3
    (13 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (3 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (15 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.6
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (13 ratings)
    User Testimonials
    Cisco Webex Social (Discontinued)FlockWebex App
    Likelihood to Recommend
    Cisco
    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Incentivized
    Read full review
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
    Read full review
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    Cisco
    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Incentivized
    Read full review
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Cisco
    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Incentivized
    Read full review
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
    Read full review
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    Cisco
    No answers on this topic
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
    Read full review
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Incentivized
    Read full review
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Titan.Mail
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Incentivized
    Read full review
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot