Clari vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 8.7 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
ClariSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClariSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClariSAP Sales Cloud
Features
ClariSAP Sales Cloud
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Clari
8.3
11 Ratings
6% above category average
SAP Sales Cloud
-
Ratings
Sales Benchmarking7.48 Ratings00 Ratings
Quick Dashboard/Forecast8.910 Ratings00 Ratings
Sales Visuals8.510 Ratings00 Ratings
Sales Forecast Templates8.210 Ratings00 Ratings
Sales Forecasting Factors8.210 Ratings00 Ratings
Sales Forecast Review8.510 Ratings00 Ratings
Sales Forecasting Management8.610 Ratings00 Ratings
Custom Forecast Models7.810 Ratings00 Ratings
Record of Previous Sales Forecasts8.210 Ratings00 Ratings
Sales Forecast Collaboration:8.610 Ratings00 Ratings
CRM Data Import7.811 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.4
146 Ratings
7% above category average
Customer data management / contact management00 Ratings8.4140 Ratings
Workflow management00 Ratings8.6142 Ratings
Territory management00 Ratings8.0127 Ratings
Opportunity management00 Ratings8.8138 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.2134 Ratings
Contract management00 Ratings8.1131 Ratings
Quote & order management00 Ratings8.6130 Ratings
Interaction tracking00 Ratings8.7133 Ratings
Channel / partner relationship management00 Ratings8.4128 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.6
126 Ratings
11% above category average
Case management00 Ratings8.5121 Ratings
Call center management00 Ratings8.8112 Ratings
Help desk management00 Ratings8.7113 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.2
129 Ratings
5% above category average
Lead management00 Ratings8.2128 Ratings
Email marketing00 Ratings8.2111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.2
140 Ratings
6% above category average
Task management00 Ratings8.2132 Ratings
Billing and invoicing management00 Ratings8.2111 Ratings
Reporting00 Ratings8.2129 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.3
138 Ratings
8% above category average
Forecasting00 Ratings8.2128 Ratings
Pipeline visualization00 Ratings8.7129 Ratings
Customizable reports00 Ratings8.1133 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.2
135 Ratings
7% above category average
Custom fields00 Ratings8.0135 Ratings
Custom objects00 Ratings8.0129 Ratings
Scripting environment00 Ratings8.5112 Ratings
API for custom integration00 Ratings8.1120 Ratings
Security
Comparison of Security features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
9.1
138 Ratings
8% above category average
Single sign-on capability00 Ratings9.2132 Ratings
Role-based user permissions00 Ratings9.0132 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.9
97 Ratings
18% above category average
Social data00 Ratings8.797 Ratings
Social engagement00 Ratings9.093 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.5
115 Ratings
13% above category average
Marketing automation00 Ratings8.3111 Ratings
Compensation management00 Ratings8.692 Ratings
Platform
Comparison of Platform features of Product A and Product B
Clari
-
Ratings
SAP Sales Cloud
8.3
120 Ratings
9% above category average
Mobile access00 Ratings8.3120 Ratings
Best Alternatives
ClariSAP Sales Cloud
Small Businesses
Agentforce Sales
Agentforce Sales
Score 8.7 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Agentforce Sales
Agentforce Sales
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Agentforce Sales
Agentforce Sales
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariSAP Sales Cloud
Likelihood to Recommend
8.6
(38 ratings)
8.3
(148 ratings)
Likelihood to Renew
10.0
(3 ratings)
8.0
(14 ratings)
Usability
8.3
(16 ratings)
7.0
(9 ratings)
Availability
10.0
(1 ratings)
9.1
(2 ratings)
Performance
9.0
(1 ratings)
9.1
(2 ratings)
Support Rating
9.6
(7 ratings)
6.0
(13 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
9.1
(3 ratings)
Implementation Rating
9.6
(4 ratings)
7.9
(3 ratings)
Configurability
9.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
8.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(1 ratings)
8.5
(110 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
9.0
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
9.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
ClariSAP Sales Cloud
Likelihood to Recommend
Clari
We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
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SAP
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
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Pros
Clari
  • Creates call summary and add them in created tags to help us to targeted monitoring.
  • Help us create battlecards that agents can use on live calls.
  • Help us create library and playbook of good and bad calls for training.
  • Help us provide a call overview by team.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Clari
  • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
  • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Clari
I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Clari
Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Clari
becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
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SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Performance
Clari
It always performs well and make sure i am good at what i need to do
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SAP
No answers on this topic
Support Rating
Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
Clari
We had one session of in-person training conducted in our office.
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SAP
No answers on this topic
Online Training
Clari
Clari has good training materials, videos, and documentation.
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Clari
No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Clari
At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Clari
Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
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SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Professional Services
Clari
I believe the services provided to our company were always good to help with installing and improving the product
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SAP
No answers on this topic
Return on Investment
Clari
  • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
  • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization